24 Hour Fitness Reviews

Updated May 8, 2021

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3.2
54%
Recommend to a Friend
40%
Approve of CEO
24 Hour Fitness CEO Tony Ueber (no image)
Tony Ueber
237 Ratings
Pros
  • "free gym membership included with the position(in 724 reviews)

  • "Great people, positive environment, gym membership(in 337 reviews)

  • Cons
  • "Due to the minimum wage nature of many of the employees there are a lot of unmotivated coworkers there and it can be infectious(in 101 reviews)

  • "Upper management is out of touch with what’s going on in the clubs(in 82 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of 24 Hour Fitness and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      FIT

      Apr 7, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible and friendly, welcoming environment

      Cons

      salary not to great but it was a college job

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    2. 4.0
      Former Employee, less than 1 year

      Fun enviornment, Questionable managment

      May 5, 2021 - Sales Representative in Whippany, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working in a gym is fun, the hours are easy, not a lot of things to manage, and you meet interesting people. The people I worked there with were some of my favorite coworkers I've had and I enjoyed my time with them.

      Cons

      Since its a corporate gym , managment tried every step of the way to make running a gym (which isn't at all difficult) as complicated a job as possible in order to reach "sales goals" or "synergy" or whatever new buzzword that ignores the reality of working there. You were expected (as a service rep) to close "every single person who walks in" and attach fitness packages with a trainer for NO commission. On top of that it was recommended that you attach a trainers name to every package you sold so that *they* got the commission for a sale they had nothing to do with.

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    3. 1.0
      Former Employee, less than 1 year

      If you like being used, dirty politics, and hypocritical managers.. 24 is for you

      Apr 20, 2021 - Assistant General Manager in Huntington Beach, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They promise you commission and bonuses but no way to actually reach them, and if you ever do meet the standards to achieve those they will take them away so you can’t earn them at all

      Cons

      People who have a good heart and willing to help out, they take advantage of you here and when you think that you’ve earned your keep they modify the rules to avoid getting raises I don’t know fire you for something that they do 10 times worse themselves

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    4. 4.0
      Former Employee, less than 1 year

      Ok for first job

      May 7, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people and manager I worked with were great!

      Cons

      The only thing that sucked was having to stand the whole time and greet people as they walked in. This obviously could get very boring during slow hours.

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    5. 4.0
      Current Employee, more than 3 years

      It is what you make it

      Apr 23, 2021 - Certified Personal Trainer in Lewisville, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      make your own schedule, flexible, fun, room for advancement

      Cons

      difficult work-life balance in your first 3 years to maintain full-time

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    6. 4.0
      Current Employee, less than 1 year

      Job

      May 7, 2021 - Trainer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool place to sell random stuff

      Cons

      Sales goals are crazy and not realistic

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    7. 4.0
      Former Employee, less than 1 year

      It was alright

      May 5, 2021 - Kid's Club Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cute kids. Good Hours. Great part time job for students

      Cons

      Minimum wage. Can be a bit hard to manage many kids at once alone.

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    8. 4.0
      Former Employee, more than 1 year

      Sad to have been laid off during the pandemic

      Apr 29, 2021 - Group X Instructor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Better pay than at other gyms; my former boss (the regional group x manager) was amazing & kind

      Cons

      Corporate offices & the local gym locations did not promote classes very well, relying on instructors to promote their own classes via social media

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    9. 4.0
      Former Employee, less than 1 year

      Know your worth

      May 3, 2021 - GXI 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management varies from club to club. The members are amazing.

      Cons

      They don't pay instructors what they are worth.

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    10. 5.0
      Former Employee, less than 1 year

      Was a great place to work prior to pandemic

      Apr 24, 2021 - Fitness Instructor in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interactions and connection with members. Freedom to teach as many classes as desired. Free membership to any club in the U.S.. Multiple locations. Employee discounts on clothing, trainings, drinks and food.

      Cons

      There are no cons to report.

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    Viewing 1 - 10 of 2,762 Reviews

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