24 Hour Fitness Reviews | Glassdoor

24 Hour Fitness Reviews

Updated January 21, 2019
1,938 reviews

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3.2
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24 Hour Fitness CEO Chris Roussos
Chris Roussos
205 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance could be better" (in 54 reviews)

  • "Accountability is thrown out the window bc you can’t hold or build a great team at minimum wage" (in 90 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Great place to build a career you will love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in North Las Vegas, NV
    Current Employee - General Manager in North Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at 24 Hour Fitness full-time (More than 5 years)

    Pros

    Competitive salary, great bonus opportunities, company trips, health benefits, etc.

    Cons

    Work - life balance is a challenge sometimes. Make sure you are always planning ahead!

    Advice to Management

    Offer childcare options for parents when 6/7am meetings are scheduled at last minute

    24 Hour Fitness Response

    Jun 21, 2018 – Member Care Specialist

    We value you as a member of our management team at 24 Hour Fitness and appreciate your feedback! It is great to hear you are enjoying the company’s benefits and opportunities, as we truly care about... More


  2. "Front Desk attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 24 Hour Fitness full-time (More than a year)

    Pros

    - building relationships with people everyday
    - Low stress work
    - Free time/flexibility while working
    - Start to learn sales/how to sell memberships
    - Very fun job

    Cons

    - Front desk lead can make your experience miserable

    24 Hour Fitness Response

    Jan 7, 2019 – Supervisor Member Care

    Thank you for your time at 24 Hour Fitness. It is fun to have a job that allows you to build relationships with our members, which makes a great experience for our members. We are committed to... More

  3. "Easy Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Representative in Hayward, CA
    Former Employee - Front Desk Representative in Hayward, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at 24 Hour Fitness part-time (More than a year)

    Pros

    Easy to sign people in.

    Cons

    Asking people to upgrade their membership in front of the managers even though you already asked them yesterday.


  4. "Yoga Instructor"

    StarStarStarStarStar
    Current Employee - GX Instructor
    Current Employee - GX Instructor

    I have been working at 24 Hour Fitness part-time (More than a year)

    Pros

    Free gym membership, regular students

    Cons

    Can be loud inside the room, people sometimes leave in and out during class


  5. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Sacramento, CA
    Current Employee - Personal Trainer in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time (More than a year)

    Pros

    Great environment, fun place to work, helpful

    Cons

    Crowded most of the time

    Advice to Management

    Pay fairly to personal trainers! Add to their salary every year!


  6. "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness part-time

    Pros

    - Free membership.
    - Great employees.
    - Great opportunities for development.

    Cons

    - Fair share of difficult costumers.

    24 Hour Fitness Response

    Jan 7, 2019 – Supervisor Member Care

    Thank you for the time you spent working for 24 Hour Fitness. We agree with your Pros in having a free memberships, awesome teammates. The continued advancement of our team members is important to... More


  7. Helpful (1)

    "Less than fulfilling. No room for growth or advancement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at 24 Hour Fitness part-time (Less than a year)

    Pros

    Free membership to all club levels.

    Cons

    Lack of substantial career advancement.

    Advice to Management

    Standardize the behavior of GMs.

  8. "Working at 24 Hour Fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Service Expert
    Former Employee - Overnight Service Expert
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness part-time

    Pros

    Working independently. Quiet shift.

    Cons

    Not able to leave club during shift. My location had a lot of security issues.


  9. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness part-time (More than 3 years)

    Pros

    Great Coworkers, great environment, free membership

    Cons

    Management ONLY care about management

    Advice to Management

    Care about your STAFF and front hand people. Managers only care about other managers here and get rewarded for all the hard work of the STAFF.


  10. "Decent side job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Expert in Vancouver, WA
    Current Employee - Service Expert in Vancouver, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at 24 Hour Fitness part-time (More than 10 years)

    Pros

    Free membership for you and your immediate family members.
    Flexible schedule
    Great community to belong to

    Cons

    You're responsible to cover your shift.
    You are easily replaced if you don't put in a lot of effort.
    You may not get as many hours as you want.
    Some management is a bit anal.

    Advice to Management

    Invest in your employees well-being and you'll stop seeing so much overturn, though I doubt corporate cares much about that.