Cover image for 24 Hour Fitness
Logo

24 Hour Fitness

Engaged Employer

24 Hour Fitness

Add a Review

24 Hour Fitness Reviews

3.5

64% would recommend to a friend

(3712 total reviews)

CEO, President  Karl Sanft

Karl Sanft

69% approve of CEO

Ratings by category

3.9

Diversity & Inclusion

3.6

Work/Life Balance

3.4

Culture & Values

3.3

Career Opportunities

3.2

Senior Management

3.0

Compensation and Benefits

Ratings distribution

5 stars

15%

4 stars

26%

3 stars

31%

2 stars

17%

1 star

10%

What are your colleagues talking about?

Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Meet great people and enjoy free membership(in 182 reviews)
  • "Free gym membership and flexible hours if you don't need many hours and live at home.(in 128 reviews)
  • "Coworkers great and other trainers seem to want to help other trainers learn and become better at the profession.(in 94 reviews)
  • "Flexible scheduling and a good job during school year(in 87 reviews)
  • "Most employees such as the trainers were nice and would give a deep discount for personal training.(in 79 reviews)
Cons
  • "Turn over is very very high because the pay is low and there is nothing extrodinary to keep people around.(in 355 reviews)
  • "Dealing with bad management and not having enough support.(in 251 reviews)
  • "Too controlling if given a bad manager(in 138 reviews)
  • "No commission and sell by any means necessary(in 76 reviews)
  • "Horrible Upper Management(in 67 reviews)

Ratings by Demographics

Want more options?

This rating reflects the overall rating of 24 Hour Fitness and is not affected by filters.

Verify your email to use filters. Having problems? Resend email

Found 3,712 of over 4K reviews

Updated Dec 5, 2023

    1. 5.0
      Oct 5, 2023
      Personal Trainer
      Current Employee, more than 1 year
      Boulder, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Amazing Management - Amazing Staff - Great Atmosphere - Great customers - Bigger lot than most local gyms - Variety of equipment compared to other gyms

      Cons

      I don't talk bad about the company I am still employed at. That would be stupid. But even if I wasn't, this place has brought many memories from great ones to stressful ones. That comes with any job though. What matters is whose running it, and how well they are doing that, and how you look at what life throws at you. And in my case, this location is top notch.

      1. 2.0
        Dec 5, 2023
        Sales and Service Manager
        Current Employee, more than 1 year
        Oakland, CA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        great community and gained valuable experience with a livable wage. benefits include discounts to many things like electronics and hotels but nobody tells you about it.

        Cons

        the workload is way bigger than advertised, I act as assistant general manager although I'm only the manager of one department. hours are erratic and I'm almost always called on my day off. and the location I work at receives little support from corperate when it comes to equipment and funding. area has a lot of crime with slow/nonexistent police response. also they axed commission before I got there.

      2. Join the 24 Hour Fitness team
        See Our Latest Jobs
        1. 5.0
          Nov 26, 2023
          Group Fitness Instructor
          Current Employee, more than 5 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          I love the 2 free memberships that I get for my family. We get paid an extra 15 minutes per class and 30 min per week for practice. They don't take advantage of paying 'admin pay' of minimum wage for online training or meetings

          Cons

          Sometimes hard to find a substitute instructor for a class

          1. 4.0
            Dec 4, 2023
            Sales Associate
            Former Employee, more than 1 year
            Dallas, TX
            Recommend
            CEO Approval
            Business Outlook

            Pros

            hours are good to go

            Cons

            hours can be long sometime

            1. 5.0
              Nov 28, 2023
              Certified Personal Trainer
              Former Employee
              San Diego, CA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great management, team & location

              Cons

              No cons- really recommend working here.

              Thank you for providing us with this feedback about your experience working at 24 Hour Fitness. We aim to create positive experiences for our team members as well as our members, so we’re happy to hear you felt that! If you’d like to recognize anybody in particular, please send us an email at tasupport@24hourfit.com so we can share some positivity and recognition!

              1. 4.0
                Nov 19, 2023
                Sales and Service Expert
                Current Employee
                Yorktown Heights, NY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Learned a lot about sales, metrics, budgets.

                Cons

                You are pushed to make sales yet you do not receive much incentive. There is little to no bonuses to make these sales.

                Thank you for letting us know about your experience. It is our goal to create compensation plans that reward our team members for their hard work and align individual goals with those of the organization. We’re sorry that you feel we missed the mark. Please send us an email at tasupport@24hourfit.com because we’d love the opportunity to hear more from you about your experience.

                1. 5.0
                  Nov 21, 2023
                  Kids Club Supervisor
                  Former Employee, more than 3 years
                  Boulder, CO
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Free membership Benefits are not so bad Fun culture

                  Cons

                  Pay minimum wage Management changes quickly and frequently

                  1. 3.0
                    Nov 30, 2023
                    Master Personal Trainer
                    Former Employee
                    Las Vegas, NV
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good Training Program Coaching by Managers Benefits

                    Cons

                    Long Hours High emphasis in sales (not for everyone) Aggressive monthly goals Easy to get burnt out

                    1. 4.0
                      Nov 11, 2023
                      Customer Service Representative
                      Former Employee, more than 1 year
                      Upland, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Relaxing job Relatively easy work Free gym membership

                      Cons

                      Low pay Very little advancement

                      1. 5.0
                        Nov 15, 2023
                        Sales Associate
                        Current Employee
                        Torrance, CA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        flexible with scheduling and hours

                        Cons

                        I don't have any cons

                      Viewing 1 - 10 of 3,712 Reviews
                      </>Embed

                      24 Hour Fitness Reviews FAQs

                      24 Hour Fitness has an overall rating of 3.5 out of 5, based on over 3,794 reviews left anonymously by employees. 64% of employees would recommend working at 24 Hour Fitness to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, 24 Hour Fitness employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 24 Hour Fitness. This rating has improved by 2% over the last 12 months.

                      64% of 24 Hour Fitness employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 24 Hour Fitness 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at 24 Hour Fitness to be benefits, career development, coworkers and the cons to be senior leadership, culture, management.

                      Popular Careers with 24 Hour Fitness Job Seekers

                      JobsSalariesInterviews

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Analytical Chemist

                      Do you experience that how long the hiring process would take at Thermo Fisher? I got my second interview with hiring manager at the beginning of November but I haven’t heard nothing from them. When I’ve emailed them to check in they just said that the process would be slow, no time frame. I would be able to get an offer soon from other company but work as contractor. Should I wait for Thermo Fisher?

                      4
                      7 Comments

                      KPMG

                      Booz Allen Hamilton Recently applied and I've been referred for an interview! Any tips on interviewing with Booz Allen? And if I am being asked to complete clearance and background upfront, is this a good indicator for being hired?

                      1
                      3 Comments

                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      12
                      3 Comments

                      Glassdoor has 3,794 24 Hour Fitness reviews submitted anonymously by 24 Hour Fitness employees. Read employee reviews and ratings on Glassdoor to decide if 24 Hour Fitness is right for you.