24 Hour Fitness Reviews | Glassdoor

24 Hour Fitness Reviews

Updated September 18, 2018
1,855 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Chris Roussos
Chris Roussos
175 Ratings

1,855 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work - Life Balance can be tough" (in 50 reviews)

  • "The pay is really low, almost around the minimum wage" (in 87 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great place to build a career you will love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in North Las Vegas, NV
    Current Employee - General Manager in North Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at 24 Hour Fitness full-time (More than 5 years)

    Pros

    Competitive salary, great bonus opportunities, company trips, health benefits, etc.

    Cons

    Work - life balance is a challenge sometimes. Make sure you are always planning ahead!

    Advice to Management

    Offer childcare options for parents when 6/7am meetings are scheduled at last minute

    24 Hour Fitness Response

    Jun 21, 2018 – Member Care Specialist

    We value you as a member of our management team at 24 Hour Fitness and appreciate your feedback! It is great to hear you are enjoying the company’s benefits and opportunities, as we truly care about... More


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness part-time

    Pros

    Flexible Positive Motivational management is good

    Cons

    Need to hustle for clients, difficult with low budget places

    24 Hour Fitness Response

    Sep 10, 2018 – Supervisor Member Care

    Thank you for your continued dedication to the team. We believe that talent is the engine that runs our business. Our leaders understand that developing strong teams is the key to our success. We... More

  3. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Rancho Cordova, CA
    Current Employee - General Manager in Rancho Cordova, CA
    Recommends
    Neutral Outlook

    I have been working at 24 Hour Fitness full-time (More than 5 years)

    Pros

    Salary for GM positions and higher

    Cons

    Work life balance could be better.

    Advice to Management

    I have promoted every year that I have been with the company.

    24 Hour Fitness Response

    Sep 18, 2018 – Member Care Specialist

    Thank you for reaching out and your continued dedication to the team! It's great to see that you've been with us for 5 years and we hope for many more to come. We are focused on ensuring our team... More


  4. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 24 Hour Fitness part-time

    Pros

    - Great work environment
    - Friendly coworkers
    - Great opportunity for competitive pay

    Cons

    - Making sales
    - Development for business

    24 Hour Fitness Response

    Sep 10, 2018 – Supervisor Member Care

    24 Hour Fitness strives to provide a healthy, happy work environment that rewards our employee’s strengths and helps them achieve their full potential. This is an ongoing effort that we are committed... More


  5. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in San Ramon, CA
    Current Employee - Personal Trainer in San Ramon, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time (Less than a year)

    Pros

    Great relationships, lots of understanding from management, fun job

    Cons

    40 hour weeks are not guaranteed if you are full time, hard to survive financially

    Advice to Management

    Take away limits on admin hours so that trainers can survive financially

    24 Hour Fitness Response

    Sep 10, 2018 – Supervisor Member Care

    We value you and appreciate your feedback. Motivating and inspiring team members is one of our core values. We are continuously exploring ways to improve our team member experience and ensuring that... More


  6. Helpful (1)

    "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness part-time

    Pros

    Chance to make good money off of commission and hourly wage when training clients.

    Cons

    They expect the trainers to work 12 plus hours a day, but only stay clocked in when training. Which could mean 12 plus hours at the gym but only getting paid for 6 hours depending.

    Advice to Management

    Focus more on producing great trainers, not just money generating salesmen.


  7. "Nice but no real pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Fort Worth, TX
    Former Employee - Service Representative in Fort Worth, TX

    I worked at 24 Hour Fitness part-time (Less than a year)

    Pros

    Awesome family like dynamic with the team members. Great place to work out and get fit for free.

    Cons

    Pay was said to be mandated by corporate at $7.25 per hour.

    Advice to Management

    should offer a more robust compensation package. I know that the job of the operations manager is to make cost efficient however, it shouldn't be at the cost of employees.

    24 Hour Fitness Response

    Sep 10, 2018 – Supervisor Member Care

    Thank you for the time you spent with 24 Hour Fitness and taking the time give us feedback. We believe in fostering an engaging and friendly work environment. Our
    employees’ ability to work happy... More

  8. "College job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time

    Pros

    Work with college class schedule

    Cons

    Can’t keep employees on staff, so a lot of overtime work is required

    24 Hour Fitness Response

    Sep 18, 2018 – Member Care Specialist

    We value you and appreciate your feedback. We believe in fostering an engaging and friendly work environment. Our employees’ ability to work happy is critical to our success. Please let us know more... More


  9. "no stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 24 Hour Fitness part-time

    Pros

    potential for high pay if you can constantly drive new business. culture among other trainers is strong family type unit

    Cons

    pay is dependent on productivity as well as whether or not your clients show up. if you do not produce you will be squeezed for non session hours to the point that you either quit or get fired for not meeting company minimums. onboarding process is garbage. i stayed afloat for a long time purely because of my own internal drive. but limited guidance is given and then high expectations around how to you should perform. do not recommend working here

    Advice to Management

    improve your management system so that the attrtion rate isnt so high(75% for trainers and 200% for sales advisors)

    24 Hour Fitness Response

    Sep 18, 2018 – Member Care Specialist

    Thank you for reaching out and providing your feedback. We are so happy that you are part of the team. Sorry that you feel a lack of support from your leadership. We strive to provide a healthy... More


  10. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Chino Hills, CA
    Current Employee - Sales Advisor in Chino Hills, CA
    Recommends
    Approves of CEO

    I have been working at 24 Hour Fitness part-time (Less than a year)

    Pros

    Working at 24 Hour Fitness has brought a sense of accomplishment to me .. coming out of highschool at 18 and being a sales advisor brought me so much value and has definitely changed my life

    Cons

    None I could think of

    Advice to Management

    Keep up the great work team !

    24 Hour Fitness Response

    Aug 30, 2018 – Member Care Specialist

    We value you and appreciate your feedback so thank you for reaching out. It's great to hear that you're able to take so much away from your time with us. The continued advancement of our team members... More


Showing 1,855 of 1,878 reviews
Reset Filters