24 Hour Fitness Reviews
Updated May 8, 2021
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Approve of CEO
Tony Ueber
237 Ratings
Pros
"free gym membership included with the position" (in 724 reviews)
"Great people, positive environment, gym membership" (in 337 reviews)
Cons
"Due to the minimum wage nature of many of the employees there are a lot of unmotivated coworkers there and it can be infectious" (in 101 reviews)
"Upper management is out of touch with what’s going on in the clubs" (in 82 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of 24 Hour Fitness and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Pros
flexible and friendly, welcoming environment
Cons
salary not to great but it was a college job
- Former Employee, less than 1 year★★★★★
Pros
Working in a gym is fun, the hours are easy, not a lot of things to manage, and you meet interesting people. The people I worked there with were some of my favorite coworkers I've had and I enjoyed my time with them.
Cons
Since its a corporate gym , managment tried every step of the way to make running a gym (which isn't at all difficult) as complicated a job as possible in order to reach "sales goals" or "synergy" or whatever new buzzword that ignores the reality of working there. You were expected (as a service rep) to close "every single person who walks in" and attach fitness packages with a trainer for NO commission. On top of that it was recommended that you attach a trainers name to every package you sold so that *they* got the commission for a sale they had nothing to do with.
- Former Employee, less than 1 year★★★★★
If you like being used, dirty politics, and hypocritical managers.. 24 is for you
RecommendCEO ApprovalBusiness OutlookPros
They promise you commission and bonuses but no way to actually reach them, and if you ever do meet the standards to achieve those they will take them away so you can’t earn them at all
Cons
People who have a good heart and willing to help out, they take advantage of you here and when you think that you’ve earned your keep they modify the rules to avoid getting raises I don’t know fire you for something that they do 10 times worse themselves
Continue reading - Former Employee, less than 1 year★★★★★
Pros
The people and manager I worked with were great!
Cons
The only thing that sucked was having to stand the whole time and greet people as they walked in. This obviously could get very boring during slow hours.
- Current Employee, more than 3 years★★★★★
Pros
make your own schedule, flexible, fun, room for advancement
Cons
difficult work-life balance in your first 3 years to maintain full-time
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Cool place to sell random stuff
Cons
Sales goals are crazy and not realistic
- Former Employee, less than 1 year★★★★★
Pros
Cute kids. Good Hours. Great part time job for students
Cons
Minimum wage. Can be a bit hard to manage many kids at once alone.
- Former Employee, more than 1 year★★★★★
Pros
Better pay than at other gyms; my former boss (the regional group x manager) was amazing & kind
Cons
Corporate offices & the local gym locations did not promote classes very well, relying on instructors to promote their own classes via social media
- Former Employee, less than 1 year★★★★★
Pros
Management varies from club to club. The members are amazing.
Cons
They don't pay instructors what they are worth.
- Former Employee, less than 1 year★★★★★
Pros
Interactions and connection with members. Freedom to teach as many classes as desired. Free membership to any club in the U.S.. Multiple locations. Employee discounts on clothing, trainings, drinks and food.
Cons
There are no cons to report.
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