24 Hour Fitness Reviews | Glassdoor

24 Hour Fitness Reviews

Updated May 22, 2018
1,748 reviews

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3.2
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Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Chris Roussos
Chris Roussos
117 Ratings

1,748 Employee Reviews

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Pros
Cons
  • Work - Life Balance can be tough (in 48 reviews)

  • Pay for entry level employees is minimum wage and their expectations is outrageous (in 87 reviews)

More Pros and Cons

  1. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Costa Mesa, CA
    Former Employee - Service Representative in Costa Mesa, CA
    Recommends
    Positive Outlook

    I worked at 24 Hour Fitness (More than a year)

    Pros

    Great coworkers and management system, family environment, free membership!

    Cons

    Not enough hours available to work.


  2. "Trainer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness part-time

    Pros

    Great company to work for!

    Cons

    No cons with this company

    24 Hour Fitness Response

    May 22, 2018 – Member Care Specialist

    We appreciate you reaching out and hope you're happy with what you're currently doing. It's great to hear that you enjoyed your time as a 24 Hour Team member. Providing a clean and well maintained... More

  3. "sales advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness full-time

    Pros

    great team that loves to work

    Cons

    hard to get people to come in

    24 Hour Fitness Response

    May 22, 2018 – Member Care Specialist

    Thank you for taking the time to leave your feedback. We value our team member sand appreciate hearing from them when it comes to their time with us. It is great to see that you're enjoying being a... More


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 24 Hour Fitness full-time

    Pros

    Leader focused. Challenging. Great people

    Cons

    Wasn't a good fit for me

    24 Hour Fitness Response

    May 22, 2018 – Member Care Specialist

    Thank you for leaving your feedback from your time as a 24 Hour team member. We're sorry that we were not a good fir for you but we're happy to hear that you had a positive experience overall with... More


  5. "Kids club attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kids Club Attendant in Frisco, TX
    Current Employee - Kids Club Attendant in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness part-time (Less than a year)

    Pros

    Free membership, hours are pretty good

    Cons

    Need hire pay for this position

    24 Hour Fitness Response

    May 22, 2018 – Member Care Specialist

    Great to hear from you and we're happy to have you on the team! It's nice to hear that you're enjoying your time as a member of Team 24. Providing a clean and well maintained club environment is one... More


  6. "Service Representative/ kids club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Recommends
    Positive Outlook

    I have been working at 24 Hour Fitness part-time (Less than a year)

    Pros

    Work with your schedule and lovely costumers. Managers are friendly and involve.

    Cons

    Low pay rate. And low hours.

    24 Hour Fitness Response

    May 14, 2018 – Member Care Specialist

    Thanks for reaching out and letting us know how you're enjoying your time as a 24 Hour Fitness employee. We pride ourselves in providing a friendly and productive work place where the leadership... More


  7. "Outstanding Company, incredible culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Los Angeles, CA
    Current Employee - District Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time (More than 5 years)

    Pros

    Growth opportunity, leadership development, competitive/winning culture and a focused, engaged and FUN Team of leaders. Massive amounts of career growth in the next 3-5 years.

    Cons

    Long hours and constant change. There is consistently more work to do than there is time to get it done.

    Advice to Management

    Simplify club operations, reduce DM spans. Less tasks, more time to recruit, hire, train and develop club leaders.

    24 Hour Fitness Response

    May 14, 2018 – Member Care Specialist

    Thanks for taking the time to reach out to us. We value and appreciate your feedback as a member of Team 24! The continued advancement of our team members is important to our company. Our learning... More

  8. "A rewarding place to work where we meet and create solutions for new and current members."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Costa Mesa, CA
    Current Employee - Sales Manager in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time (More than 3 years)

    Pros

    • Team-oriented atmosphere
    • Ability to change lives on a daily basis
    • Good pay compensation; if met
    • Ideal for Managers who truly enjoy fitness and wellness
    • Company prefers to give internal-promotions

    Cons

    • Compensation plan not ideal for Managers who can’t hit monthly trends
    • Strict OT Policy
    • Work - Life Balance can be tough
    • Tough position to work for if Time Management skills are not strong

    Advice to Management

    The direction we are heading as a company is good. I would advise that we continue developing strong and competent Department Heads so that they can train front-line team members to become more successful, thus reducing the turnover rate.

    24 Hour Fitness Response

    May 14, 2018 – Member Care Specialist

    We appreciate you leaving your thoughts on being part of Team 24! We strive to create an environment where our employees feel empowered to succeed and grow. We are dedicated to providing the... More


  9. "Bad Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 24 Hour Fitness full-time

    Pros

    Make great friends
    Introduce people to living healthy
    Connect with many different individuals
    Learn basics of sales processes

    Cons

    Leadership is negative
    General Manager didn't know half of what was going on.
    Depended on her sales and fitness manager to fill her in on the problems of the club
    Hostile Enviroment
    Pay is very low for the work expected
    No consideration for you availability, makes schedule however she wants
    If she does not like you she will schedule for days you said theirs no way you could work and fire you for no call no show.

    Advice to Management

    Promote people from within that has the best customer service and overall knowledge of the club
    Hire people who want to keep growing not stay in one place forever
    Do my background research to see if the managers in place have friends or not outside of work to see if they are outgoing or not.


  10. "Cool"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work environment, people, employees, parking

    Cons

    nothing, everything ran really smooth and enjoyed the people I worked with

    Advice to Management

    salary

    24 Hour Fitness Response

    May 8, 2018 – Member Care Specialist

    We appreciate you reaching out and letting us know how your time as a 24 Hour Team member was. It's great to see that you enjoyed your time with us and we hope you are happy with what you are... More


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