24 Hour Fitness Reviews | Glassdoor

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24 Hour Fitness Reviews

Updated February 20, 2018
1,686 reviews

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3.2
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Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Chris Roussos
Chris Roussos
91 Ratings

1,686 Employee Reviews

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Pros
  • Loved the free gym membership to any 24-Hour fitness (in 516 reviews)

  • Free gym membership, fair health benefits (in 252 reviews)

Cons
  • Work life balance can be challenging (in 47 reviews)

  • Minimum wage job but if you works kids club you get paid a bit more (in 84 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Constant Change, Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Ramon, CA
    Current Employee - Anonymous Employee in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time (More than 3 years)

    Pros

    -Coworkers are wonderful
    -Office environment is casual, fun
    -Growth and development opportunities

    Cons

    -Leadership lacks strategy and focus

    24 Hour Fitness Response

    Nov 29, 2017 – Talent Acquisition Specialist

    Thank you for your feedback, and for your continued dedication to the team!

    We are glad to hear that you are working in an environment that is not only fun, but also presents growth and... More


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time

    Pros

    The flexible schedule
    Great client bonding

    Cons

    can be long, scattered work days
    have to build your own business

  3. Helpful (1)

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Denver, CO
    Former Employee - General Manager in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness full-time (More than 10 years)

    Pros

    Great atmosphere Competitive Salary Amazing Executives

    Cons

    Poor District Leadership At Times

    Advice to Management

    Better educate your district managers, teach them to coach multiple GM's by type not just one way....

    24 Hour Fitness Response

    Feb 13, 2018 – Member Care Specialist

    Thanks for reaching out! We hope you are happy with what you are currently doing. It's great to hear that the atmosphere in our clubs is encouraging and positive. We strive to provide a healthy... More


  4. "Love it."

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness full-time

    Pros

    I just started and I love it so far!

    Cons

    I just started so I don't see any flaws.

    24 Hour Fitness Response

    Feb 16, 2018 – Member Care Specialist

    We are happy to have you on the team and thank you for reaching out. We're glad to hear that things are starting off well for you at 24 Hour Fitness. We strive to create an environment where our... More


  5. "sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at 24 Hour Fitness full-time

    Pros

    fun people to work with

    Cons

    cold calling and all the numbers

    24 Hour Fitness Response

    Feb 16, 2018 – Member Care Specialist

    We appreciate you taking the time to provide your feedback. We are sorry to see that you're no longer a member of the 24 team but we do hope you're happy with what you're currently doing. We are... More


  6. "You Get What You Put In (if you’re using the right tools)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Katy, TX
    Current Employee - Sales Advisor in Katy, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness part-time (Less than a year)

    Pros

    People (guests and peers)
    Growth potential(you get what you put in so ask questions)
    Fun environment (if you let it be)
    Free membership

    Cons

    Sales person stigma
    Hourly pay ( if you don’t make commission you’re making minimum wage) which is difficult to live on.

    Advice to Management

    Putting more tools in the Sales Advisors hands to increase guest traffic. (Lead box equivalent, maybe an app that allows mass text to leads and guests, more social media use, in club events, updated threshold policy, more training on capturing people as individuals)

    24 Hour Fitness Response

    Feb 16, 2018 – Member Care Specialist

    Thank you for your continued dedication to 24 Hour Fitness! It is always encouraging when we hear that our team members enjoy being part of 24. We strive to offer competitive pay that rewards our... More


  7. "Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at 24 Hour Fitness part-time

    Pros

    Flexible Scheduling and Free Gym Membership

    Cons

    The pay is not so great

    24 Hour Fitness Response

    Feb 13, 2018 – Member Care Specialist

    Thanks for taking the time to leave your feedback. It's great to hear that you recommend 24 Hour Fitness as a great place to work. We understand that pay and benefits is important to our team members... More

  8. "Great opportunity to start a career in fitness."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time

    Pros

    Regular opportunities to advance, provided to you are willing to travel.

    Cons

    You must work for 6 months before you are considered for benefits.

    24 Hour Fitness Response

    Feb 13, 2018 – Member Care Specialist

    We appreciate your feedback and are happy to have you on the team. We pride ourselves in providing our team members the tools they need to grow in their career with 24 Hour Fitness. The continued... More


  9. "This job has given me many opportunities in life.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in San Diego, CA
    Current Employee - Personal Trainer in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at 24 Hour Fitness part-time (More than 3 years)

    Pros

    You get what you put into it. I like the tier based pay scale. You also get a complimentary gym membership to any location

    Cons

    Selling is a challenge at times. There are monthly quotas but as long as you put people first, it is easier to hit.


  10. "Not bad or good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Newport Beach, CA
    Former Employee - Front Desk Agent in Newport Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness part-time (More than a year)

    Pros

    Nice people to work with and easy schedule

    Cons

    No benefits and sometimes lack of leadership

    24 Hour Fitness Response

    Feb 9, 2018 – Member Care Specialist

    Thank you for your time at 24 Hour Fitness and for posting your feedback. We care about our team member experience and are committed to continuously strengthening our leadership capabilities. We... More


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