24 Hour Fitness Reviews | Glassdoor

24 Hour Fitness Reviews

Updated August 17, 2017
1,528 reviews

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1,528 Employee Reviews

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Pros
  • Free gym membership and the work isn't bad (in 462 reviews)

  • Loved the free gym membership to any 24-Hour fitness (in 225 reviews)

Cons
  • I have worked at all and as an operations Manager my work life balance is bad (in 43 reviews)

  • Minimum wage but will work you 39 hours/week (1 under full time to avoid benefits) which is not enough money to get by (in 80 reviews)

More Pros and Cons

  1. "HR Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at 24 Hour Fitness part-time

    Pros

    It was a good job while in school.

    Cons

    This place violates so many laws and codes of conduct I don't know where to begin. First of all I had two, not one but TWO managers come in to work wasted and high as a kite for about 6 months. Then they decided to make a bet between the two that whoever drank or smoked first had to not shave for a whole month. Guess what, they lost the bet and continued drinking about a week later.
    Then I had a manager, who I really don't understand why she got this job. She was absolutely awful. She had no idea how to conduct interviews, no customer service skills and a hint of sales. She was the reason I quit the job.

    All gyms are giant orgies and being hit on is expected, but I swear if I had to hear one more story about my coworkers hooking up with each other, strippers, and the members I was going to throw up.

    24 Hour Fitness, does not care about you as an employee. Their turnover rate is extremely high and the values and expectations are extremely low.


  2. "Opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time

    Pros

    There is a lot of collaboration in the workplace which helps you feel more comfortable and learn. 24 Hour Fitness also offers opportunities for growth from entry level positions to management and more.

    Cons

    Sales is a big part of the business from selling memberships to retail. If you don't like sales and smiling then this may not be the right job for you.

  3. "service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Representative in San Ramon, CA
    Current Employee - Service Representative in San Ramon, CA

    I have been working at 24 Hour Fitness part-time (More than a year)

    Pros

    good environment
    good team
    good management
    close to home
    flexible

    Cons

    pay is low
    no benefits
    low hours


  4. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness part-time

    Pros

    A diverse group of people. Fun environment for the most part!

    Cons

    The pay is way too low!

    Advice to Management

    More incentives for sales advisors when goals are met.


  5. "GX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness part-time (More than 3 years)

    Pros

    You can pick your schedule

    Cons

    (Pay) You don't get raises even when you get certified in other programs, this job is basically a full time job always learning new choreography

    Advice to Management

    Maybe pay increases at least every year, The YMCA dose and I'm sure 24 makes more than them


  6. "salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at 24 Hour Fitness part-time

    Pros

    everyone makes you feel like you're part of a family. minimum wage.

    Cons

    Major budget cuts, way less hours


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness part-time

    Pros

    Free Membership, flexible schedule, Opportunity for advancement

    Cons

    Low pay, bad commission base

  8. "general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in New York, NY
    Current Employee - General Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness full-time (More than 3 years)

    Pros

    great people to work with, can grow within the company.

    Cons

    pay could be better

    Advice to Management

    please pay a little better


  9. "A lifestyle company that doesn't invest in lifestyle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Salem, OR
    Former Employee - Sales Advisor in Salem, OR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at 24 Hour Fitness part-time (Less than a year)

    Pros

    The atmosphere is fun and attracts the kinds of people who are passionate about physical fitness and body positivity. If you are interested in physical fitness as a lifestyle or personal value, then this company will factor into your lifestyle seamlessly.

    Cons

    The employment structure is designed to pay employees as little as humanly possible. Service positions make minimum wage regardless of experience or seniority and sales positions make commission that is subject to a nearly impossible to achieve sales threshold. Raises are subject to promotions and don't go up based on seniority. Besides that, the company is obsessed with its bottom line. Equipment is frequently outdated or cut-rate to the point of being dangerous, facility upkeep is an afterthought (which is bizarre in a business where the facility is what you're selling), gyms still don't have wi-fi for their members, and marketing strategies are archaic. While the quality of the gym varies widely by location ( there are nicer gyms in high-income neighborhoods, while gyms in lower income areas are the ones getting second hand treadmills, despite cost of membership being uniform regardless of location), the whole business structure is focused on pushy sales tactics as opposed to selling a quality product or exemplary service. The profit-driven structure of the business can be demoralizing to employees who otherwise believe in the importance of what they're doing.

    Advice to Management

    Focus on taking care of your current members and they'll practically sell memberships for you.


  10. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    good people to work with

    Cons

    overworked and turn over way to high

    Advice to Management

    get there house in order


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