24Hr HomeCare Reviews | Glassdoor

24Hr HomeCare Reviews

Updated July 17, 2018
90 reviews

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3.8
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David Allerby
45 Ratings

90 Employee Reviews

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Pros
  • "This company truly cares about its employees and goes above and beyond to create a positive work environment" (in 10 reviews)

  • "Great company culture, game breaks to help build relationships" (in 8 reviews)

Cons
  • "Work-Life balance used to be a huge issue seems they've since fixed that problem" (in 11 reviews)

  • "Long hours, immature team at times," (in 7 reviews)

More Pros and Cons

  1. Featured Review

    "Best home care agency there is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Caregiver in Walnut Creek, CA
    Current Employee - Home Health Caregiver in Walnut Creek, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at 24Hr HomeCare full-time (Less than a year)

    Pros

    I love 24hr because they go over and beyond make things happen and words can’t describe how much I love my job they are so understanding and caring I take my job seriously wouldn’t have it any other way once again I can go on and on about how much I love 24hr care Shelby is the best and Phylicia are by far my favorite employees and Jesse great staff keep up good work love you guys

    Cons

    I feel every one has downfall I haven’t had one yet

    Advice to Management

    Some of the caregivers need to be a little more nicer speak and smile at all times a lot of them have came to work non verbal I don’t like that please speak and smile at all times

    24Hr HomeCare Response

    Jan 18, 2018 – Talent Acquisition Manager

    Thank you so much for your feedback - we love hearing great things about our amazing team members!


  2. "An incredible place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 24Hr HomeCare full-time

    Pros

    Working at 24Hr HomeCare does require a lot of hard work and determination, but those who have a positive attitude and strong work ethic are well rewarded. The owners and upper management exemplify the company's motto and values. They are willing to give people the chance to advance their careers fairly quickly if that individual shows that they are dedicated. The culture of the company is incredible and unparalleled; everyone is like family and it is a work hard, play hard kind of atmosphere.

    Cons

    Home care can be a very challenging industry, but I feel the company does its best to support its employees and give them the tools and training they need in order to handle some of the more stressful or difficult situations they may face.

    Advice to Management

    Never lose your heart! It is what sets 24Hr HomeCare apart from everyone else.

    24Hr HomeCare Response

    Aug 2, 2018 – Talent Acquisition Manager

    Thank you so much for your feedback!

  3. "In home care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Walnut Creek, CA
    Former Employee - Caregiver in Walnut Creek, CA
    Recommends
    Positive Outlook

    I worked at 24Hr HomeCare part-time

    Pros

    Fast hiring process, proactive with finding clients for employees, compensated well.

    Cons

    The staff members would constantly change.

    Advice to Management

    Keep up the good work!

    24Hr HomeCare Response

    Aug 2, 2018 – Talent Acquisition Manager

    Thank you!


  4. Helpful (1)

    "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Department in El Segundo, CA
    Current Employee - Marketing Department in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 24Hr HomeCare full-time

    Pros

    Very fun, young work culture, great co-workers, great work-life balance, caring management, casual dress code, rewards & perks, birthdays off, volunteer time-off, stocked kitchen.

    Cons

    Pay is just okay, technology is lacking (most employees don't get laptops so it's hard to WFH), no 401k until you've been here a year & no 401k matching.

    Advice to Management

    Your employees care about their future - not having a 401k for a year & no matching is a big downside to working here.


  5. "Cool Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator Assistant
    Current Employee - Program Coordinator Assistant

    I have been working at 24Hr HomeCare full-time (Less than a year)

    Pros

    The environment is so up-beat and positive. Things are constantly changing/improving.

    Cons

    Some offices are a little disorganized.


  6. "Bad Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Caregiver in San Diego, CA
    Former Employee - Home Health Caregiver in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at 24Hr HomeCare (More than a year)

    Pros

    The pay looks good if it is 12 hors shift. They pay strictly by law, holidays and overtime.

    Cons

    80% of my shifts were cancelled in less than 24 hours. Sometimes less than 12 hours, sometimes when you already drove 40 minutes to client's house and there is other caregiver. You have no consistency in salary.
    The company DOES NOT CARE about you. Managers are on agenda to make money, they lie about clients to have covered clients that no-one wants to work with. Like people who are trying to commit suicide or those who might hit a caregiver. Never felt safe.
    Managers have no supervisors- there no one yo complain about their actions. Whatever they do to you like for example forget to say that your shift is cancelled, there is no one to complain. Once I asked a manager to give me her supervisor phone number-she simply hanged up on me and didn't pick up the phone again.
    When I had my intro with company they said that they will give recommendations after all-guess what? After 1,5 years I asked for one but of course didn't get it. Lies are a part of corporate culture. The same with benefits and medical insurance they put in job offers-none.

    Advice to Management

    Invest in those who work good instead of trying to hire as much people as possible because most good caregivers quit after a while.
    Have supervisors that on caregivers side-caregivers are those who go out there and actually make you money.


  7. "Ok Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to pick which hours to work
    Will let you work overtime

    Cons

    Clients may cancel an hour before shift and you don't get paid for it
    You have to cancel a scheduled shift 24-48hrs in advance or else you get a ding. Two dings and you're out

  8. Helpful (3)

    "Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at 24Hr HomeCare full-time

    Pros

    Work Schedule, Learning and Work Experience, Great Company Culture.

    Cons

    Pay, Work load, Communication, and Management.


  9. "Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at 24Hr HomeCare full-time

    Pros

    -pay
    -casual dress code
    -hours
    -Tyner was very kind to everyone, no matter what their position was. He would walk into the office and say “hi” to everyone. If he noticed someone new, he would go out of his way to introduce himself. He was the only one who seemed genuine.

    Cons

    -working all holidays
    -large workload, resulting in burnout
    -huge culture disparity between after hours team and day hours team
    -loud work environment
    -lack of support from upper management
    -poor work/life balance
    -there are people who do the bare minimum because they know they can get away with it

    Advice to Management

    For people invested in the company, you should give them options of not working every holiday. Perhaps, there should be rotating holidays.


  10. "CNA/Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA/Care Giver in San Diego, CA
    Current Employee - CNA/Care Giver in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at 24Hr HomeCare full-time (More than a year)

    Pros

    The only pro is working with good clients. You develop a relationship with them and generally start caring about them.

    Cons

    If you work a 12 hour night shift you don’t get paid overtime due to the fact that the work day ends at 11:59pm.

    Advice to Management

    Stop with the shady business practices.


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