2U Reviews in Landover, MD | Glassdoor

2U Landover Reviews

Updated July 13, 2017
111 reviews

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Landover, MD

3.5
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2U Co-Founder & CEO Chip Paucek
Chip Paucek
90 Ratings

111 Employee Reviews

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Pros
  • If you have the right manager/director who respect work & life balance this is a great place to work (in 16 reviews)

  • Great people, work hard play hard atmosphere (in 13 reviews)

Cons
  • Creating a proper work-life balance (in 23 reviews)

  • Because the company is growing so fast, sometimes changes in your day-to-day tasks can happen just as fast (in 11 reviews)

More Pros and Cons

  1. "Student Support Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Support Advisor in Landover, MD
    Current Employee - Student Support Advisor in Landover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2U full-time (More than a year)

    Pros

    Everyone here is smart, hard-working, and passionate about the student experience. Company culture ably blends a focus on making a difference and being an efficient business. There is room to grow.

    Cons

    If you don't like change or uncertainty, this is not the place for you.
    It's surprising that a company that is so good at supporting remote students has no system in place to support remote employees.

    Advice to Management

    Don't be afraid to ask for help or to pass along concerns above your level.


  2. Helpful (6)

    "Sr. App Coo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Landover, MD
    Former Employee - Director in Landover, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at 2U full-time (More than a year)

    Pros

    Fun Halloween Parties, Happy Hours, Down to earth CEO, Prior to going public and changing to 2U the company was 2Tor and there was catered lunch 3times a week, dance parties, more of a work life balance and more opportunities to work from home when needed.
    Holidays and days off were just that days off with no worries of working at all.
    Casual dress code

    Cons

    There is favortism within management.
    no room for growth and if it is any opportunities you are not trained or groomed for those chances.
    Promotions are far and few between due to company budget.(so they say)
    Posting out into another department is extremely hard or your nearly fired. Training others that join the company later yet they get promoted before you do. Management is all about what makes them look good and not a voice for their employees.
    Personal feelings are always involved, people do not know how to separate their friendships and outside issues from work.
    It's a big high school to be honest management and employees have a popularity contest, or want to be the liked and everyone has to be friends or talk to each other...it's a job people not high school who cares if people aren't Bestfriends or unite with everyone they work with!!!
    No room for error, or it's made up on the spot.
    Salaries are low
    Overworked, there are always deadlines and you can never leave work at work.
    Management will call you while you are off to assist with deadlines.( they could care less about your family) meanwhile they are out having fun.
    Company signs on too many programs without enough staff support.

    Advice to Management

    Stop showing favoritism
    Get people who are trained or have experience in that field not another department. Or cross train them so they will fully understand their new department and job. No managment should come from other departments and still vouch for their old department and not their new one.
    Train people who have tenure for the next opp this way you won't have a high turnover rate.
    Listen to your employees and take there advice.
    Provide real time information in one on ones not issues that happen months or weeks ago.
    Remove personal feelings from work.
    Stop discussing employees confidential business to other employees or on the floor.

  3. Helpful (6)

    "Once a start up tech company now a call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Landover, MD
    Former Employee - Anonymous Employee in Landover, MD
    Neutral Outlook
    No opinion of CEO

    I worked at 2U full-time (More than 3 years)

    Pros

    - Snacks (when they fill them up)
    -company trip (once a year)
    -halloween
    -happy hours (starting to fade away)
    -new offices

    Cons

    - 100+ calls a day
    - 2 hrs talk time a day
    - snacks go quicker than a kid in middle school
    - management are bffs with co workers leading to issues with others

    Advice to Management

    - don't let your managers sleep with people on the same team
    - stop promoting friends
    - stop micromanaging


  4. Helpful (3)

    "Improvement Needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Support Manager in Landover, MD
    Former Employee - Student Support Manager in Landover, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at 2U full-time (More than a year)

    Pros

    - Innovative
    - Making an important contribution to online education
    - Great company meetings

    Cons

    - Too much turnover
    - Not enough training
    - No work/life balance

    Advice to Management

    Invest in your employees and they will invest in you. Provide proper training. Do not just let go of great employees just because you decided to change their jobs completely and not provide proper training.


  5. "Simmons Operation Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Simmons Operations in Landover, MD
    Former Intern - Simmons Operations in Landover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 2U as an intern (Less than a year)

    Pros

    - Great Environment
    - Great People
    - Amazing Snacks
    - Great Idea and Hard Working People who Believe in the Idea

    Cons

    - Not a lot of Designated Work for Spring Interns
    - Not a lot of Efforts to Integrate Spring Interns into the Company

    Advice to Management

    Set Up the Spring Internship to Resemble the Summer Internship


  6. "Great Company, Solid Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Program Operations in Landover, MD
    Former Intern - Program Operations in Landover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 2U as an intern (Less than a year)

    Pros

    -Very friendly work environment
    -Supervisors are have reasonable expectations

    Cons

    I had no complaints about my tenure there.

    Advice to Management

    No complaints, keep up the great work!


  7. Helpful (11)

    "Amazing until it's not."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Landover, MD
    Former Employee - Anonymous Employee in Landover, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at 2U full-time

    Pros

    Incredibly young, vibrant office atmosphere. Many fantastic and dedicated employees. The CEO, Chip, really is an amazing and inspiring man. Lax dress code. Free snacks and coffee. Amazing new HQ.

    Some of the partner degree programs are truly incredible.

    Cons

    The company has grown too quickly for the CEO et al to keep up. The type of consistent quality that the organization had a few years ago has disappeared. The organization often promotes from within, but it is obviously not done in a pure meritocratic way, despite the promises of the employer. Many of the younger lower-to-middle managers are utterly unqualified and unprepared to manage. There is hardly any training for these managers and directors, which the laugh about. The young managers and directors are often unable to appropriately straddle the line between boss and friend. HR is terrible. They won't give you answers to questions that should be easy, they don't have written policies in place and then treat like an idiot for not knowing their unwritten policies.

    This company is a for-profit technology company. It is not an education company, and you shouldn't expect most of the employees to care more about education than business. This is particularly true in admissions.

    Stay away.

    Advice to Management

    Retrain lower and middle management as to what the founding principles of the organization are. Get rid of the middle-school clique nature of the lower and middle management.

    Don't mislead your new employees about the reality of

  8. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Landover, MD
    Current Employee - Admissions Representative in Landover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2U (More than a year)

    Pros

    has a very good work culture

    Cons

    fear of pigeonholing yourself because you are not building many transferable skills

    Advice to Management

    Develop your Team


  9. Helpful (2)

    "Great Culture & Fun Place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Manager in Landover, MD
    Current Employee - Admissions Manager in Landover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2U full-time (More than 5 years)

    Pros

    Great company culture and fun place to work.

    Cons

    Promotions are not always given to those who deserve them. Seems very political. Not a lot of professional development given to tenured employees looking to grow.

    Advice to Management

    Work on professional development for managers.


  10. Helpful (2)

    "Challenging but Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Support Advisor in Landover, MD
    Current Employee - Student Support Advisor in Landover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2U full-time (Less than a year)

    Pros

    Lots of company events, good perks, fun atmosphere, casual, fast paced enough without being too stressful

    Cons

    Can feel isolating at times, stuck in your own bubble, lack of professional development (being addressed currently)

    Advice to Management

    Foster more team and personal development, continue to foster a strong, fun, accepting culture.


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