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360 Payments

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360 Payments Reviews

Updated Apr 7, 2023

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Found 18 of over 18 reviews
4.8
100% Recommend to a Friend
100% Approve of CEO

Found 18 of over 18 reviews

4.8
100%
Recommend to a Friend
100%
Approve of CEO
360 Payments Co-CEO Lisa Coyle (no image)
Lisa Coyle
12 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
  • "Leadership is always striving to make the culture the best possible!(in 4 reviews)
  • "Great People(in 4 reviews)
  • "I loved working with the 360 team!(in 2 reviews)
Cons
    There are no cons to display at this time.
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Intern, less than 1 year

    Great Company!

    Aug 16, 2018 - Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Fun Work Environment -Great Management -Great People Overall 360 is a great company and I had a blast spending my summer with them. If you have a chance to work here definitely take it!

    Cons

    There weren't any cons. It was great.

    Continue reading
    Be the first to find this review helpful

    360 Payments Response

    CEO

    Thank you so much! It was fantastic to work with you, and we are thrilled that you had a good summer with us. We wish you all the best and would love to have you back with us again next year!

  2. 4.0
    Former Employee, less than 1 year

    Good Management

    Apr 7, 2023 - Data Analyst in Oklahoma City, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Responsive management and a company that seems to have a workplace culture that reflects its ethics.

    Cons

    The work is more rote than dynamic.

    Be the first to find this review helpful
  3. Join the 360 Payments team
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  4. 4.0
    Former Employee, less than 1 year

    Great time working at 360

    Aug 4, 2022 - Deployment Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1.) Great leader always offering help! 2.) Office environment is great! Good vibes all around. 3.) Always willing to work with you 4.) Easy schedules 5.) Growth is always dependent on hard work!

    Cons

    No cons for me personally

    Be the first to find this review helpful
  5. 5.0
    Former Employee, more than 1 year

    Great culture and Great Morals

    Jan 8, 2015 - Inside/Outside Sales in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked at 360 for over year. Started in Inside Sales and ramped up to Outside Sales. I grew to love the culture very quickly. Owning and operating a merchant service business (and profiting) requires more than work ethic; you need to be both street smart and book smart. Steve and Lisa are two of the smartest well-rounded individuals I know. They were promoted and pivoted from division manager roles at one of the leading payment processors and started a successful company with their backs to the wall. They live and breathe the industry. They sell for the long term, on education and trust (which is hard to come by in this market). They are always working on leveraging partnerships and packing good software product offerings to make it easier for reps. As long as the numbers were there, they were very lax with schedule, etc. lots of happy hours/events - lots of sports, we competed in multiple seasons of dodgeball and softball (which I miss). To this day I still feel like I’m saving merchants from their situation when I tell them to check out 360. Couldn’t recommend 360 more.

    Cons

    Depends what you're in to. They are a small operation competing against big banks for business. The comp plans rewards the consistent and persistent salesman. If you've been in the industry, you know the challenges you face. Can be tough to work through the overall credit card processing "rep" persona that you must overcome when prospecting, but those are all hurdles you would face with any other independent MS sales role out there.

    Continue reading
    2 people found this review helpful

    360 Payments Response

    CEO

    Thanks so much for the great review! We know the stereotypes of our industry can be tough to overcome, but that's why we're working hard every day to change them and to prove there's something different out there. We'll never stop!

  6. 5.0
    Current Employee, less than 1 year

    Great up and coming company

    Feb 13, 2018 - Tech Support in Campbell, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As far as workplaces go, 360 is a lot of fun and most of the bs I've seen at other places is absent here. People work hard, but they make it fun. The company is small and growing so there is a lot of opportunity to stretch yourself and work outside of your job description. Executive leadership is fully engaged, approachable, and as near as I can tell have an authentic desire to be "the good guys" in a typically less than stellar industry.

    Cons

    The flip side of being a small and growing company is of course, growing pains. Lot's of processes being put in place and not everything is perfect from the get go. I'll say however that managements approach to figuring out what works and what doesn't is spot on so even this is kind of a pro unless you really don't do well with change.

    Continue reading
    2 people found this review helpful
  7. 5.0
    Current Employee, more than 1 year

    Fun, Flexible, and A Great Place to Grow

    Feb 13, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    360 Payments is a rising star in the payments industry, and I'm thrilled to be along for the ride. The culture can really be summed up in one word - family. Of course we have our differences from time to time, but I never doubt that anyone in the company would go to bat for me at any time for any reason. Everyone wears many hats in a fast-paced, always-changing environment so it's a great place to learn new skills and test yourself. To that end, management provides the support and training needed to continuously grow into new roles as the company evolves.

    Cons

    No company is perfect, but I appreciate that when issues do come up people take them seriously and work together to solve them.

    Continue reading
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  8. 5.0
    Former Employee, more than 1 year

    An invigorating, challenging and socially rewarding work environment!

    Mar 26, 2014 - Vice President of Operations in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is small but growing, and is poised to make huge and innovative contributions within the credit card processing industry. 360 genuinely cares about connecting with their customers as well as their employees; it is hard to distinguish where the lines of employment end and friendship begins. If you are interested in being surrounded by creative, ambitious, and inspiring individuals - not to mention an adorable office mascot (Roxy the dog) - then this is the place for you!

    Cons

    Personal accountability and consistency is a must. The owners and managers regularly provide training, incentives and inspiration, however, nothing is handed to you. Those looking to coast through the day will not find what you're looking for here. Work hard, however, and you will see results.

    2 people found this review helpful

    360 Payments Response

    Director of Marketing

    Couldn't agree more!

  9. 5.0
    Former Employee

    Customer service and Technical Support

    Jan 30, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I loved working with the 360 team! It was always a warm and inviting team to be with everyday. There work was always so personal and upfront with all the customers, which I loved. They give you a face to the name rather than working with someone across the country! I think having such a young youthful group of people to work with helps make it so much brighter. Lisa and Steve know how to keep things exciting and know how to make the work environment relate to their staff! I highly recommend this job to people as well as using them as a service for the business!

    Cons

    That when I moved I couldn't commute there....because I was over an hour away :(

    Continue reading
    Be the first to find this review helpful

    360 Payments Response

    CEO

    Thank you so much for the great review! We miss you!!

  10. 5.0
    Current Employee

    BEST COMPANY TO WORK FOR!!!

    Sep 14, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    360 Payments has an amazing team that I am honored to be working alongside. The owners, Lisa and Steve, are driven, honest, and very giving. They take care of their employees and are very passionate about doing the same for their customers.The balance of family and business is refreshing coming from corporate positions in the past. The office has an awesome set up and designed for employee happiness! 360 Rocks!

    Cons

    Small Business comes with being each employee needing to be able to wear many hats, which can be looked at negatively. I personally love the excitement and variety of wearing many hats.

    Continue reading
    3 people found this review helpful

    360 Payments Response

    CEO

    Thanks so much! We appreciate the great feedback!

  11. 5.0
    Current Employee, less than 1 year

    Awesome Company Culture - a home away from home

    Mar 12, 2014 - Customer Relationship Specialist in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This may be a smaller, younger company, but from my experience it is the people that make the place, and the people here are truly amazing. Working at 360 you are a part of a family. A family that is 100% open, honest, exciting and fun, you will absolutely be recognized & rewarded for your hard work at this company. We have a work hard play hard company mentality, from our office pets to our softball and dodgeball teams, work and enjoyment always go hand in hand here. I love coming to work each day at this company and look forward to growing with 360.

    Cons

    Having to wait your turn for the Foosball table.

    Be the first to find this review helpful

    360 Payments Response

    CEO

    Thank you!! We couldn't agree more.

Viewing 1 - 10 of 18 Reviews
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360 Payments Reviews FAQs

360 Payments has an overall rating of 4.8 out of 5, based on over 18 reviews left anonymously by employees. 100% of employees would recommend working at 360 Payments to a friend and 100% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, 360 Payments employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at 360 Payments. This rating has decreased by -5% over the last 12 months.

100% of 360 Payments employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 360 Payments 4.8 out of 5 for work life balance, 4.8 for culture and values and 4.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at 360 Payments to be career development, management, culture and the cons to be MISSING VALUE.

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360 Payments Photos

+ Add Photo
360 Payments photo of: Green Monster
360 Payments photo of: Our team hanging out at Disney World during a trade show!
360 Payments photo of: We love to mix business with pleasure - especially when we go to trade shows!
360 Payments photo of: Our top-performing sales team members traveled to Puerto Vallarta for our annual Presidents Club trip in 2019.
360 Payments photo of: Our most recent team photo - January 2019
360 Payments photo of: Our team sporting some of our awesome swag!
360 Payments photo of: Our last team outing of 2017 was to the PanIQ Room escape room in San Jose. We had a great time!
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Glassdoor has 18 360 Payments reviews submitted anonymously by 360 Payments employees. Read employee reviews and ratings on Glassdoor to decide if 360 Payments is right for you.