360Insights Reviews | Glassdoor

360Insights Reviews

Updated July 25, 2017
14 reviews

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3.4
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Jason Atkins
12 Ratings

14 Employee Reviews

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  1. "great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    everything about this place is amazing

    Cons

    none that I can think of


  2. Helpful (9)

    "CHB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at 360Insights full-time

    Pros

    No clocking in or out, free coffee machine, free health care, tuition reimbursement, stock options, 401K. Culture is fun.

    Cons

    Salary is terrible for the amount of work that is done, sometimes you work long hours. There is no proper training structure, people just come and go. They promote "unlimited vacation" but once your days start to add up (they do calculations based off how many days you've taken off, so if in January you took off 3 days they multiply that by 12 months which equals 36 days and that's when they become "concerned".) There is absolutely no structure. They sell this "Great Place to Work" junk, and at first it's fun but after time it wears off and then you get to see what the company is actually like. We are constantly threatened that if our job quality doesn't increase that we will be replaced by someone who will do it right. There's really no room for growth here. You can't really build a career. It's a great place to work, if you just graduated college.

    Advice to Management

    Make your employees feel valued. Train your leaders to actually lead, power tripping people is not going to make them more loyal or will make them want to work harder.

  3. "Good place"

    StarStarStarStarStar
    Former Employee - Client Happiness Builder
    Former Employee - Client Happiness Builder
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 360Insights full-time (More than a year)

    Pros

    I loved the Fridays there, different work culture but its good. Onboarding team are great.

    Cons

    Not so inclusive. Favoritism and politics happen within groups!

    Advice to Management

    Training program should be in-depth


  4. "Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360Insights (Less than a year)

    Pros

    Great culture and an amazing place to work

    Cons

    Growth and structure coming into place

    Advice to Management

    communication on growth and changes


  5. "Client Happiness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at 360Insights full-time

    Pros

    Great people .... 360 attracts high energy / high achieving people
    Great place ... nice to work outside the big city - no commute required
    Great perks ... complimentary healthy snacks - coffee - smoothies!
    Great fun ... Culture Ambassadors Rock!

    Cons

    Poor change management
    No training for any role other than entry level support
    Unreasonable expectations of workload and resposibility

    Advice to Management

    LISTEN to your front-line. They are the one that know your clients' needs and expectations


  6. "Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360Insights full-time

    Pros

    Team is amazing and blend of work hard / play hard is refreshing

    Cons

    Growth is always challenging - need stronger operational processes


  7. Helpful (2)

    "Client Happiness Builder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Happiness Builder in Whitby, ON (Canada)
    Current Employee - Client Happiness Builder in Whitby, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 360Insights full-time

    Pros

    Amazing perks such as:
    1) Fridge of life with free healthy food for everyone daily
    2) $100 wellness reimbursement for your gym membership
    3) Comprehensive benefits
    4) weekly activities and fun exercises
    5) Birthday recognition
    6) Free lunch outtings
    7) Always exciting things going on in the office
    8) Popcorn daily at 3
    9) Fresh smoothies every Friday
    10) great culture and can dress the way you like

    Cons

    Very low salary but there are constantly positions opening up in the office. Training is also very poor and it is a mentality of throw you to the wolves and if you have questions they help.

    Advice to Management

    Have a specific training manual across clients.

  8. Helpful (4)

    "No Job Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Whitby, ON (Canada)
    Former Employee - Anonymous Employee in Whitby, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 360Insights full-time

    Pros

    Coffee, casual wardrobe, nice Christmas party

    Cons

    Unprofessional, disorganized, serious lack of training, every day a new crisis, high turnover (between firing and quitting)


  9. Helpful (6)

    "Job Security Questionable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CHB in Whitby, ON (Canada)
    Former Employee - CHB in Whitby, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at 360Insights full-time

    Pros

    Can wear anything, coffee machines, paid vacations, some great people to work with

    Cons

    Popularity contest - people promoted based on likability. Front line workers not listened to - if you're the type to question anything, expect to be let go.

    Advice to Management

    Stop being so reactive and try proactive on for size occasionally. Also, train your employees.


  10. "Good learning, Fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Whitby (Turks and Caicos Islands)
    Current Employee - Developer in Whitby (Turks and Caicos Islands)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 360Insights full-time

    Pros

    learning is great, Fast paced

    Cons

    Top heavy, Grew too fast

    Advice to Management

    Involve , respect , train all employees well


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