411 Local Search Corp Reviews | Glassdoor

411 Local Search Corp Reviews

Updated July 25, 2017
27 reviews

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3.3
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Neal Romanchych
4 Ratings

27 Employee Reviews

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  1. Helpful (3)

    "Beware, this is a scam company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Las Vegas, NV
    Former Employee - Sales Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    I worked at 411 Local Search Corp full-time (Less than a year)

    Pros

    They will negotiate salary with new candidates, so you can and should get a healthy base salary.

    Cons

    They hire managers in droves and fire them after weeks not months. They hired 9 in Feb and all have been terminated or quit. Impossible work environment. Foreign single owner who blocks any chance of progress. If you have a serious drug problem or emotional issues, this is your kind of company.

    Advice to Management

    Add levels of management between owner and employees to try to at least reduce the massive turnover.


  2. "Advertising Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising Consultant in North York, ON (Canada)
    Former Employee - Advertising Consultant in North York, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 411 Local Search Corp full-time (More than 3 years)

    Pros

    Great, competitive environment
    Great support from management if needed
    Great pay

    Cons

    Parking, but we are moving
    Can be hard to overcome bad reviews about company

    Advice to Management

    Need to focus on fixing online image. Once client sees the bad reviews that all complain about the same thing all trust is lost. And the sale too !

  3. "Run Away Fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North York, ON (Canada)
    Current Employee - Anonymous Employee in North York, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at 411 Local Search Corp full-time (More than a year)

    Pros

    This company will send you away crying. Please, do yourself a favour and do not entertain any positions available within this organization.

    Cons

    Highest turnaround rate I have ever seen from an employer.
    No loyalty whatsoever to their senior employees (they will fire WITHOUT CAUSE or warning - even to people with 5+ year seniority)
    Watched them fire strong, hard working professional managers that had worked there longer than 5 years only to promote staff members who show up to work high on cocaine, marijuana, and alcohol. All between February and July 2017.
    50% of the staff uses their lunch break to get intoxicated on one of the above substances.
    Unprofessional managers that are inconsistent with expectations. None of them expect the same from you and is impossible to please them all at once since their expectations are so different.
    Pay rate for sales team is high above the provincial average where nearly every other position in the company is significantly lower than they should be paying you.
    Pay is semi-monthly instead of bi-weekly.
    CFO is rude and unapproachable.

    Advice to Management

    Stop firing your best employees and promoting undeserving drunks and cokeheads. Unify your expectations so pleasing you is an actual a possibility. You cannot have one manager making sexual jokes and another one giving you dirty looks if you laugh at it.
    Be professional. Be dependable. Nobody wants to work for a company that does not give them peace of mind. Nobody wants to stay loyal or dedicated to a company that does not stay loyal to them. If you want your company to succeed - you need employees who are dedicated and care about it. With your turnaround rate - people aren't staying long enough to care and the ones that are fear that they will be let go at any time without cause - so they dont allow themselves to be as dedicated as they should be. Everyone working here saw how dedicated, caring and professional many employees were that were let go without cause and now are afraid of thier jobs.
    Nearly everyone in my department, along with a few other departments spend most of the day searching for a new job.


  4. Helpful (1)

    "Good People (in customer service). Poor Product."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at 411 Local Search Corp full-time (More than a year)

    Pros

    Great Co-Workers
    Managers are Great
    Flexible Hours
    Pay is Okay with Bonuses

    Cons

    Product does not work.
    Sales are dishonest, not culpable, and we have to clean up the mess.
    Customers are instantly in cancellation mode.
    We are told to save customer by any means with no way to do so other than lie and cheat small businesses.

    Advice to Management

    Need to find an focus on products that actually work OR stop sales from making ridiculous claims. Impossible to keep anyone longer than a month or two.


  5. Helpful (1)

    "Digital Marketing Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 411 Local Search Corp full-time (More than a year)

    Pros

    411.ca has a millennial, energetic, and diverse environment. Progress is based on team work, and transparent communications from the executive team.

    Cons

    Unfortunately salaries are not industry competitive, nor accommodating for linguistic skills.

    Advice to Management

    It's important to recognise the employees you have and that your typical customer service agent does the job of at least 2 people.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in Toronto, ON (Canada)
    Current Employee - Client Services in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at 411 Local Search Corp full-time (More than 5 years)

    Pros

    Direct access to the executive team, lots of incentives, opportunities to grow, fun and laid back culture.

    Cons

    Need more value add for the customer

    Advice to Management

    Keep pushing for change.


  7. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in North Toronto, ON (Canada)
    Current Employee - Anonymous Employee in North Toronto, ON (Canada)

    Pros

    This is a great company to work for
    Great Incentives
    Team work

    Cons

    I have not found any cons about working here

    Advice to Management

    Doing a great a job

  8. "It was great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Coordinator in Toronto, ON (Canada)
    Former Employee - Communications Coordinator in Toronto, ON (Canada)
    Recommends

    I worked at 411 Local Search Corp part-time (More than a year)

    Pros

    The people are amazing, the company culture is inclusive and fun, they do things like summer bbqs to celebrate success and town halls to keep employees in the loop

    Cons

    it seems like they're outgrowing the office but from my understanding they're moving to a new one anyway

    Advice to Management

    keep doing what you're doing


  9. "Best inside sales role in The GTA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales in Toronto, ON (Canada)
    Current Employee - Senior Sales in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at 411 Local Search Corp full-time (More than a year)

    Pros

    Casual yet professional environment. Top sales-reps, so friendly competition. GREAT compensation and incentives!

    Cons

    No shifts on weekends. Not too close to subways - buses from Donlands/Eglinton. Dress-code too casual.

    Advice to Management

    Continue to coach for greatness. Keep sending us on vacations and keep up the great pay.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Toronto, ON (Canada)
    Current Employee - Marketing in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at 411 Local Search Corp full-time (More than a year)

    Pros

    I've been at 411.ca for almost a year and I love it. I am on the marketing team and started as a summer intern but my contract got extended, followed by a full time offer. There is a lot of room for growth and they are great with giving you the experience and mentorship you need.

    Cons

    The parking garage of the building, but we're moving offices soon!


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