411 Locals Reviews | Glassdoor

411 Locals Reviews

Updated March 7, 2019
75 reviews

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4.8
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Konstantin S. Stoyanov
47 Ratings

Employee Reviews

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Pros
  • "411 Locals is not the average employer" (in 39 reviews)

  • "Great Work environment harassment free, employee participation in process improvement, strong safety culture" (in 15 reviews)

Cons
  • "some lack of communication time to time" (in 6 reviews)

  • "Some colleagues are considering that the multiple phone calls are the con" (in 4 reviews)

More Pros and Cons

  1. "Good earnings and friendly coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SEO Strategist in Las Vegas, NV
    Current Employee - SEO Strategist in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 411 Locals full-time (More than 3 years)

    Pros

    It is a really friendly environment from the managers on down. They don’t make anyone feel like they are less than what they are. The location of the office is great and it is a really fun space to work! The employees are all willing to help you get the hang of things when you are new, too.

    Cons

    The workload can oftentimes increase suddenly which can stress you out.

    Advice to Management

    Promote from within the company based on skill and ability rather than first impressions.


  2. "There is a vibe in 411 Locals office that makes you want to do your job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SEO Analyst in Las Vegas, NV
    Current Employee - SEO Analyst in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 411 Locals full-time (More than 5 years)

    Pros

    There is a vibe in this office that makes you want to do your job and keep the day going. I have a passion for helping clients which makes this job perfect for me and I get to interact with them on a daily basis. The entire staff here is extremely warm and welcoming to new faces. There are a lot of friendly competitions regarding our work that motivates us to work harder and achieve or exceed our goals.

    Cons

    hard to grow within the company if you aren’t willing wait

    Advice to Management

    Hire experienced people and coach them to do the job correctly to avoid potential issues.

  3. Helpful (1)

    "411 Locals is a growing company with a lot of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Las Vegas, NV
    Current Employee - Sales Executive in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 411 Locals full-time (More than 3 years)

    Pros

    For the past few years, I have had an amazing time working at 411 Locals and I intend for that to continue! I really learn a lot while I am here. I am always surrounded by a lot of friendly employees that get along and have a great time together! The office space is located in a really nice area and they really want you to feel comfortable when you are at work.

    Cons

    It is a growing company so that means a lot of changes and sometimes they happen too quickly.

    Advice to Management

    Increase the opportunity to learn new skills within the company.


  4. "Profitable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Las Vegas, NM
    Current Employee - Customer Service Associate in Las Vegas, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 411 Locals full-time (More than 5 years)

    Pros

    Great office environment. You have all the things you need, plus a really cool relax area with table tennis and PS4. There are lots of company events too which helps you get to know your colleagues better and faster.

    Cons

    There is room for getting higher positions but you need to be really patient because it doesn’t happen as fast as you would want.

    Advice to Management

    There could be more trainings organized for all department units. Also, it’s a good idea to have more transparency as to what changes are happening in the company.


  5. "The office itself is pretty cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Las Vegas, NV
    Current Employee - Regional Sales Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are always new opportunities if you are persistent and do your job wholeheartedly. Since I’ve been with the company, I’ve seen a lot of great changes, especially in the last 12 months, and I am hopeful more of this is to come. The office itself is pretty cool and we even have massage chairs.

    Cons

    Like any job it can get stressful at times and you need to learn to multitask. Communication between departments is not great yet although they are working on improving it.

    Advice to Management

    Keep up the Chief Happiness Officer tradition, it really is making people happy!


  6. "The environment is great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Las Vegas, NV
    Current Employee - Sales Executive in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 411 Locals full-time (More than 3 years)

    Pros

    Pros - This is exactly what I was look for as far as marketing company goes. I got to experience a few different sides to the business which helped me grow and get a good grasp of the industry and what is involved. The environment is great and they have a lot of cool events that they plan for the whole company.

    Cons

    Sometimes you get bombarded with work from new clients and gets stressful, however, it is manageable.

    Advice to Management

    More group events and themed work days.


  7. "I learned a lot about local search engine optimization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Las Vegas, NV
    Current Employee - Sales Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 411 Locals full-time (More than 3 years)

    Pros

    Fun and profitable place to work. Well, you can’t bring your dog to work. I learned a lot about local search engine optimization. Great co-workers. Get to use my sales skills and seeing how satisfied people are with the products they buy. The product is web design and local seo. It's something you can’t touch. However, it makes your website to appear on the first search result pager. Which is really great for the clients.

    Cons

    I am a person - creative and willing to learn more. So, I need just a little bit free time to learn new staff. Generally, I could find any particular cons.

    Advice to Management

    I would like to do more calls with quality leads

  8. "Effective team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Las Vegas, NV
    Current Employee - Sales Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 411 Locals full-time (More than 3 years)

    Pros

    Excellent office location near the Strip. The view from my window is more than spectacular. However, this is not the only advantage. The working atmosphere is really friendly and people are paddling together like a Princeton crew.
    The business model allows really great earning possibilities. Actually, I am making good money, hassle-free. The number of my clients is constantly growing.

    Cons

    Many emails and phone calls to deal with. Time to tim gets very bussy

    Advice to Management

    We need more people in the office and more leads to call


  9. "Bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at 411 Locals full-time (Less than a year)

    Pros

    Hourly pay was alright but still poor

    Cons

    Management lies to you about the companies product. Owner is smeared all over the internet

    Advice to Management

    Close


  10. "I have customers that reported 40 - 50 percent return on investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Las Vegas, NV
    Former Employee - Customer Care Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 411 Locals full-time (More than 5 years)

    Pros

    I am really happy that the number of customers is growing. There is a reason for that - the service proved to be very successful and pretty beneficial for the clients. As a customer representative, I have customers that reported 40 - 50 percent return on investment!. In several months, their websites pop on the first page of Google search results, and those folks are starting to have better online visibility and more calls. More calls equal more clients. For me, it's just as easy to offer and sell a product that provides measurable benefits for the clients. About the team - supportive people, helping each other.

    Cons

    Well, the company is growing, so we need to cope with new challenges

    Advice to Management

    Need to hire more people and find more affiliate partners