411 Locals Reviews | Glassdoor

411 Locals Reviews

Updated May 29, 2018
61 reviews

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61 Employee Reviews

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Pros
  • "I started recently with 411 Locals, about 6 months ago" (in 37 reviews)

  • "Great Work environment harassment free, employee participation in process improvement, strong safety culture" (in 13 reviews)

Cons
  • "For me it was hard to cope with all that website, seo and adwords terminology" (in 2 reviews)

  • "However thanks to my supportive colleagues, I managed to overcome this period" (in 2 reviews)

More Pros and Cons

  1. "I like most the coaching support and training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Specialist in Las Vegas, NV
    Former Employee - Customer Retention Specialist in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 411 Locals full-time

    Pros

    I consider the working environment in 411 Locals as a great one. You know people are acting friendly and cool, not like highflyers. The management is encouraging atmosphere of friendliness and support between colleagues. If you ask somebody for help - no worries. No matter if it is a co-worker or a manager. I like most the coaching support and training. You know, this just makes me feel great. During my stay with 411 Locals I managed to figure out how important is the inner company training and coaching for your personal income. Better training and coaching, more sales, higher pay. It is just Simple.

    Cons

    The best con is the working environment and attitude of friendliness between coworkers. Next is the incorpo. 411 Locals is an innovative IT company that managed to develop unique SEO products. So, as a sales agent I had what to offer to the customers.

    Advice to Management

    You can think of taking over new markets and clients


  2. "a company with great pay opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Las Vegas, NV
    Current Employee - Business Consultant in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at 411 Locals full-time (More than 3 years)

    Pros

    I can describe 411 Locals as a company with great pay opportunities. It is really motivating to know that your check and bonus are related directly to your activity and sales skills. The web and SEO product is great, with a competitive price. So, as an employee, you just need to sell it.
    It is really empowering when you know that your are offering to your leads a world class product that can boost their income.
    Actually, some customer are considering 411 locals’ products as an investment rather than a website with seo. That is why when I am calling to local businesses, I know that I have something really great to offer. You know, there is no better feedback for your work than a happy customer.
    Positive working environment.

    Cons

    The sales training could be better, with more games and role plays. Sometimes it is hard to deal with all incoming calls and additional questions from customers and leads.

    Advice to Management

    Pay more attention to the internal trainings. More activities with all affiliate partners are needed.

  3. "I have learned how to sell something that can not be touch by hands websites, seo, online marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Las Vegas, NV
    Former Employee - Call Center Agent in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 411 Locals full-time (More than a year)

    Pros

    The company has a great mission - to deliver affordable and top notch SEO to itscustomers.It comes with custom made websites and socila media. Before 411 Locals, I was selling furniture and garden equipment. Being part of this company, I have learned how to sell something that can not be touch by hands - websites, seo, online marketing. It was a brand new word for me and I can say a very successful period of my live. The company offers great options for part time and affiliate partnership.

    Cons

    many new seo things every month

    Advice to Management

    please just keep this supportive environment the way it is


  4. Helpful (1)

    "not hard job with gret income and bonuses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Las Vegas, NM
    Current Employee - Customer Service Agent in Las Vegas, NM
    Recommends
    Positive Outlook

    I have been working at 411 Locals (More than 3 years)

    Pros

    You are in full control of your income and career. Your are getting recognized for your hard work with bonuses. The empl

    Cons

    The phone is ringing all the time. But is it a con? Or maybe it just shows that we have a lot of customers

    Advice to Management

    more internal trainings and team buildings, more forums and motivational speaking


  5. Helpful (1)

    "Customer Retention Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Representative in Las Vegas, NV
    Former Employee - Customer Retention Representative in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at 411 Locals part-time (More than a year)

    Pros

    I was impressed by the flexibility of the working hours. It helped me to be closer to my family. The management is really tolerant if you need to change your shift.

    Cons

    Not pets in the office

    Advice to Management

    A pet in the office might be a good idea. Some companies already have four legged employee


  6. "this company is in the so called “golden middle”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant - in Las Vegas, NV
    Former Employee - Sales Consultant - in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As a someone who has with more than 15 year of work experience, I can tell that my former employer 411 locals is taking good care of all employees. If you consider an average level of work pressure - to my opinion this company is in the so called “golden middle”

    Cons

    For me it was hard to cope with all that website, seo and adwords terminology. However thanks to my supportive colleagues, I managed to overcome this period

    Advice to Management

    I am sure management could do more efforts to explore new markets and to export the SEO products to Europe or Canada


  7. "this was my first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Las Vegas, NV
    Former Employee - Customer Care Representative in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at 411 Locals (More than 3 years)

    Pros

    This company has been just the exact thing I needed to jump-start my decent career. I started with 411 Locals as a customer service representative. And this was my first job. They took me right from College with no business experience. As a student, I worked several temporary jobs but I could not count on them. 411 Locals gave me a full blooded work environment experience. Actually, It was an additional education for

    Cons

    Sometimes, working with clients is really challenging. But the people around were helpful so when I needed - there were always somebody to help me

    Advice to Management

    During my stay with 411 Locals I needed more internal training, more seminars and educational materials

  8. Helpful (1)

    "cool affiliate program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Las Vegas, NV
    Former Employee - Sales Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 411 Locals full-time

    Pros

    you can make really good money. The commissions are very generous. if you are really into sales - this is exactly your place. they will provide you with a decent list of leads, training, support, resources, advice, mentoring and so. i am so sorry that i had to leave the company because of relocation

    Cons

    this form requests from the reviewer to write about some cons about the company he is reviewing. at the moment can’t think of any significant cons

    Advice to Management

    according to me you need to make your affiliate program more popular


  9. "411 Locals is great at developing skills and providing inter-company training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Affiliate Partner in Las Vegas, NV
    Former Employee - Affiliate Partner in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For me, it was a great place to learn, to study and to work. It was not my first job. My career started as a sales person in a supermarket, then I become a team leader...in the very same supermarket. Great career, or not so much.Then I started with 411 Locals as Customer care specialist. And I entered the the world of deals, Search Engine Optimization, web and so on. For me, it was a period of hard work, business success and a lot of learning.

    Cons

    You are dealing with clients. And from time to time this is challenging and exhausting. And when the deal is closed - boom the bonus is with you

    Advice to Management

    The training should be more interactive, more webinars and forums


  10. "As an intern, few years ago I received an excellent sales training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Retention Manager in Las Vegas, NV
    Former Employee - Customer Retention Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 411 Locals full-time (More than 3 years)

    Pros

    If you're a new career starter, this might be the perfect place for you. As an intern, few years ago I received an excellent sales training. Now I am making money based on the experience and training I received from 411 Locals. For example, to make a deal or to arrange a meeting with a client you need a phone literacy and approach. So while I was working for 411 Locals, I received not just money for my efforts and results, but I also received a free business related training.

    Cons

    I worked harder than I could ever imagine. But now I am working for another company, and I start to realize how good were the old days with 411 Locals. Actually, that is why I am writing this review - just missed you guys.

    Advice to Management

    I am wondering can you just please find a way to contact some of the old employees? Some of them might be still willing to work with 411 Locals. As employees or as affiliate partners.


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