411 Locals Employee Reviews about "customer service"

Pros

This company generates an innovative, cutting-edge Local SEO product that has barely any rivals on the market. During my stay, I have found this service easy to be sold. The clients are eager to find their website appearing on google first page. The Local SEO product is doing this with ease. So, my job was not hard. I just needed to explain to the lead that after signing up with us, it will take only a few months before his website to pop up on Google first page.
Flexible work hours, excellent pay and benefits. Many hours of training and coaching. Friendly attitude.

Advice to Management

The company is a Google All-Stars Partner and a BBB A+ rated one. So, use those facts more intensively

Pros

I have experienced professional growth, active participation, supervisors followed standards and good faith. The payment is strictly related to your personal results. The company provides extremely generously training and coaching support. Great Work environment harassment free, employee participation in process improvement, strong safety culture.

Advice to Management

I think it is high timer the company to expand overseas. And new office in NY is needed

Pros

I started recently with 411 Locals, about 6 months ago. Initially, it was not easy for me to learn about SEO, website, local optimization and so on. My previous experience was telemarketing sales - car and health insurances. Well, nothing common between seo and cars insurance. But they trained me how to adjust my sales skill to sale not insurance but website and seo.
It actually easy because the 411 Locals seo product is unique: the clients are more than happy to have their website on first google page, so they are buying with ease.
As far as I know, we are only on the market that has 90% success rate. Under this circumstance for, as a salesperson is easy to gain more and more sales every month.

Advice to Management

I will be happy to have bigger and better call sit with fresh leads from all possible industries. Furthermore, more training hours could be ensured for the newcomers

Pros

From my point of view, this is maybe one of the most relevant places in Las Vegas for an intern to start a career in the advertising world and online marketing. If you need your name to become exposed in this industry, this actually should be your first choice. 411 Locals is not just a BBB A+ company. They are... A Google Official partner. Well, sounds good.

Advice to Management

Please, just find better leads and expand new markets. The product is great and we just need more small businesses to hear about it.

Pros

The company is growing fast. Almost every week new people are being hired. I am just amazed to see how many new clients we have. Almost all of them are small and medium business owners. Off course, they just love the product we are selling - presence on google first page.
For me, as a sales agent, it is easy to sell such an innovative product.
People are well aware how important it is for their business to have great online placement.
However, no matter of the great product, my first deal did not come withe ease. I was just not experienced to sell it. But 411 Locals trained me well and now I am making a great number of sales every month.
Few words about the office - great location on the Strip in a modest business building. The panorama view is astonishing. But the view could not compete with the team that is formed by really great people with friendly attitude. Actually, the company is investing a lot in the team spirit - training, meetings, coaching and so.

Advice to Management

More leads. We are doing great and we need more leads to boost our performance

Pros

Great company with lots of opportunity for the right person

Pros

Many companies are selling cars, insurances, computers or so on. So the competition is really stiff. 411 Locals is offering an affordable and even unique IT product that is not hard to sale to our customers.
You see, many companies are offering web design, local seo, and so on. However 411 Locals offers kind of unique combination on affordable prices. More Important - the product works great and delivers results to our customers. And they are buying it!
I have been working on the fields of telemarketing and online sales since 2001 and can say here I am making the easiest sales so far.

Advice to Management

More trainees might be a great idea. More and high quality leads.

Pros

411 Locals is always seeking to grow, improve and innovate, this makes the job energizing and rewarding! The employees arepassionate about their job and role in the company. great place to work!

Advice to Management

keep up the good work!

Pros

High energy and positive work environment, great growth potential, great compensation and potential to earn bonuses, great management who respects/values their employees' opinions, modern office (great view of Las Vegas from 9th floor right off the Strip), free bagels/donuts/coffee

Advice to Management

Always remember that it's your employees that make you shine!

Pros

Truly, I cannot think of any. All the best people have since moved on.

Advice to Management

Do a complete cleanse and start over. Either that or just shut the doors and move on