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7-Eleven Corporate Office Reviews

Updated Dec 23, 2020

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Found 30 of over 3,390 reviews

3.5
41%
Recommend to a Friend
31%
Approve of CEO
7-Eleven President and CEO Joe DePinto
Joe DePinto
13 Ratings

Ratings by Demographics

This rating reflects the overall rating of 7-Eleven and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Great

    Mar 29, 2016 - Store Manager (Corporate) in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great bonuses, great environment, you make your own schedule, a lot of freedom, other store managers are very helpful, you have full control over your store

    Cons

    Working a lot of hours, turnover rate is very high, a lot of internal and external theft, some store are very old and need to be remodeled

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  2. 4.0
    Current Employee

    decent

    Oct 2, 2020 - Corporate Operator in Norfolk, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good benefits, PTO for operators, good bonus structure

    Cons

    This business operates 24 hours a day 7 days a week. 365 days a year.

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  3. 2.0
    Former Employee, more than 10 years

    It's good to get a pay check, it's not a forever company

    Dec 18, 2019 - Corporate Store Manager in Lake Zurich, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Provides training, decent pay as you progress up the ladder, holiday pay for holidays worked.

    Cons

    Hard to progress up the corporate ladder, work/life balance is almost non existent, unrealistic expectations put on managers for sales. Didn't feel valued as a team member or as an employee.

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  4. 1.0
    Former Employee, more than 1 year

    Rotten Company

    Mar 20, 2020 - Corporate Store Manager in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Met a few good people

    Cons

    Field consultants not doing their jobs, interim market managers that dont know how to do their job in position because of they are married to someone way higher up in the company,lack of promised bonuses, upper managers blatantly lying to you, long shifts and covering for employee call ins including graveyards.

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    1 person found this review helpful
  5. 2.0
    Current Employee

    Legacy of employees slowly deconstructing company.

    Aug 18, 2008 - Corporate Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Recognized in the industry, good place to work to get experience to go to another C-Store. Many employees leave 7-Eleven to go onto much bigger and even better things. The opportunity to work with any number of consulting companies is great if that is your next career path. The company does not require a stellar performance to be promoted to the highest levels of management. If your strong suits are talking your way out of a jam or pretending you were uninvolved in a disaster, this is a great place to advance. Everyone gets the same raise each year, so performance is not a factor in the minor 2 % raises given.

    Cons

    Out dated principles, employees, and policies. Red tape stifles creativity and change. 7-Eleven has a high number of very old employees that are the left overs from various buyouts and ownership changes. These are employees that were not qualified enough to leave the company. They also weren't good enough to be taken with leaders as the 5 year mass exodus rotates. As the only remaining employees they hold key positions in the company that disallow the advancement of technology, process, or strategy. These detractors are slowing bringing down the entire company. Many level headed internal employees would not be surprised to see another bankruptcy in the next 5 years.

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    3 people found this review helpful
  6. 1.0
    Former Employee, more than 5 years

    Be careful who you trust and look to for guidance with this company

    Mar 4, 2015 - Corporate Office in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most of the employees that work at this company are great. All my co-workers were very helpful and taught me a lot over the years. The experience I gained from this company will benefit me in the future and with my future companies.

    Cons

    The company does not practice what they preach. They tell employees that they need to put in their time and work up the ladder and then they will promote people they just hired or that have no experience to upper management positions based on them knowing someone. The management is completely unprofessional. My last manager would say negative things about his subordinates to his other subordinates. He would talk opening about how he doesn't know what he is doing and takes as many days off as possible. He would have his employees do all his work and never took the time to learn. As his employee, you could never go to him for questions because he didn't know any answers or where to get them. Lastly, he would throw you or any one of his employees under the bus the first chance he got if it meant him getting ahead.

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    10 people found this review helpful
  7. 4.0
    Current Employee, more than 3 years

    Fast paced environment with little or no margin for error

    May 30, 2016 - Store Manager (Corporate) in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, ability to customize your store's product assortment to meet customer needs/demands without having to blindly carry non-selling items.

    Cons

    Workload is tremendous. Corporate has ridiculous training guidelines for employees to be promoted up into management positions with little or no support from leadership, I clouding lack of training budget to allow for growth. Recruiting has little to offer stores and managers must staff their stores with little or no help from outside. Managers may not be able to take days off if there are no active employees trained/certified to access the safe and do daily accounting. Most managers work a minimum of 6 days a week and often 7. A typical work week can be between 50-70 hours. Because most everything is ordered manually managers must spend copious amounts of time double checking order status (or do all the work themselves which sometimes is actually easier).

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  8. 2.0
    Current Employee, more than 3 years

    Corporate Manager

    Dec 9, 2018 - Corporate Store Manager in Watertown, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible shifts, set prices, select vendors

    Cons

    Busy work, No training, micromanaged

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    1 person found this review helpful
  9. 3.0
    Former Employee, more than 1 year

    Great Company not so great people

    Feb 6, 2015 - Corporate Non Store Employee in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company its self is ok, I believe that as an organization they want the best for there employees. They believe in promoting and providing a good level of customer service.

    Cons

    Management at the Corporate office (Downtown Dallas) suck. Its all about who you know, and not what you know. My previous manager at corporate did not know her job at all. I did her work for her I help shape and turn the department around,but when I disagreed with her action she did everything to discredit me so that I would be the one to look bad. She then got promoted and I left the company. The office culture and the moral of the employees is shaken at best. I think if the executives, VP's and CEO need more involved they would truly understand what's going on in their Corporate environment.

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    7 people found this review helpful
  10. 1.0
    Current Employee, more than 1 year

    7-11 is a joke!

    Jul 23, 2014 - Store Manager (Corporate) in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are zero pros to list.

    Cons

    Where do I begin? First, the higher ups who run this company obviously didn't obtain a business degree, let alone a degree due to the lack of leadership and support given to corporate store managers. Nowadays, smart businesses are aware that a company should operate from a flattened structure which means communication should be relayed from top to bottom and vice versa. Not 7-11. Second, 7-11 has a tremendously high turnover rate partly due to the fact that they don't include drug tests as a pre-screen for employment. Hence, the undependable work attendance and morals. It costs a company more to hire, train, & fire versus "retaining" current employees. Third, but not last (I don't have time to list the million weaknesses of this worthless company), corporate store managers get the worst end of the stick. You are expected to babysit employees, play detective for internal theft, are set-up for failure by accounting after each audit, pay is pathetic, you practically live at the store, you have to abide by 7-11 policies which override work ethics, you work 17 hour work shifts because your employees fail to report for work, there is no work-life balance, your FC doesn't support you, and the retribution you receive for goals met is to be thrown into a lower rated store. 7-11 will never make The Fortune 500!

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    2 people found this review helpful
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