7-Eleven Reviews

Updated May 7, 2021

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3.3
47%
Recommend to a Friend
65%
Approve of CEO
7-Eleven President and CEO Joe DePinto
Joe DePinto
1,056 Ratings
Pros
  • "Flexible Hours, opportunity to grow in business feild(in 85 reviews)

  • "Flexible schedule if you worked there for some time(in 76 reviews)

  • Cons
  • "Some intense periods need long hours(in 112 reviews)

  • "No benefits for the franchise stores(in 83 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of 7-Eleven and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Great job

      May 6, 2021 - Assistant Manager in Windsor, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome,great job,fun and clean busy

      Cons

      Great owner Jackie is amazing

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    2. 4.0
      Current Employee, more than 8 years

      Better have a passion for what you do here, nobody will push you to like it more than you.

      May 5, 2021 - Assistant Store Leader in Magnolia, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You basically run everything at hand.

      Cons

      You may get angry people that are inconsiderate of you, if you dont keep a perfect store; and lines can form up fast by the dozens. You may not get enough help to do what your store demands, unless the people you work with are really good.

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    3. 2.0
      Current Employee, less than 1 year

      Job Satisfaction Depends on Manager

      May 6, 2021 - Cashier in Hagerstown, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Flexible schedule -Absolutely no qualifications, skills, or experience necessary -Low expectations/no consequences If you thrive in chaos, don't want high expectations, need a very flexible schedule, this is a good place to work. It depends on management and shift, but some employees find themselves doing absolutely nothing while others find themselves working nonstop.

      Cons

      -Low pay -Awful new manager -Customers pose a threat to the safety -Unsanitary, does not follow health and cleaning guidelines You will be frequently scheduled alone, or coworkers will call out without finding a replacement. While working alone, I had issues with people drinking and using drugs right outside of the store, numerous attempts of theft, and irate customers that threatened physical harm. Some people use the dumpster area as a toilet which you may have to clean. Management may decide never to lock it. There are frequent gang members, drunk customers, and others that try to intimidate you. Half of the customers don't wear masks, but refusing service will make them mistreat you. Even some coworkers don't wear masks. None of the employees I saw actually washed their hands when handling food. They would, at most, spend a few seconds putting their hands underwater if a customer was watching. One employee wears the same gloves for hours to touch everything. I've only seen one other person sanitize the counters more than once in an eight-hour shift. The previous manager was very laidback but unprofessional. The new manager is professional but very strict. The change was so drastic that it resulting in numerous people quitting. The new manager made a store group chat without anyone's consent to give out phone numbers.

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    4. 4.0
      Current Employee, more than 1 year

      Depends upon the owner of each store

      May 6, 2021 - Sakes Associate in Prosper, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great flexibility in hours to schedule

      Cons

      Busy all day long it’s non stop tasks and customers

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    5. 2.0
      Former Employee, more than 5 years

      Wash rinse repeat, that should be the company slogan

      Apr 2, 2021 - Field Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, some great people to work with

      Cons

      Upper management plays favorites, if you’re not in that you’re out. a lot of back stabbing by your peers and nothing is ever done about it.Be prepared to do lots of checklist and lots of pictures, and be prepared to be in call after call after meaningless call. growing franchise income is secondary to selling a slice of pizza, company puts too much focus on food and not the rest of the store, you bully franchisees who are independent contractor but you treat them as employees, very low level employees, companies quick to issue legal notices to franchisees but very slow to fix any problems the franchisees have. If a franchisee doesn’t want to participate in some promotion or anything else going on that company wants, they will get bullied nonstop and called all types of names behind their back when actually it’s their business and if they follow the guidelines of the contract they still get bullied

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      4 people found this review helpful
    6. 2.0
      Former Employee, less than 1 year

      Typical Corp Life ... But...

      Mar 10, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Upper management seems like they do care on some level. - Health benefits (not the best but fairly typical) - Friendly people - People willing to train

      Cons

      - No discount for anything for corp employees at the 711 stores - Some people not on your team even try to micro-manage you - There is way too much oversight over people. Sometimes people won't let you just do your job on your own. - Not much employee empowerment to make decisions. - Laziness amongst others. Many times someone asks you to do something since they didn't have time to help out. By the time they explain it, could have just done the task themselves. Or if after you do it, if there's some changes, instead of them just doing it while they're reviewing... they write an email to tell you to fix it. -LOTS of redundancy in process... like the above.

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    7. 5.0
      Current Employee, less than 1 year

      Good work culture

      May 3, 2021 - Store Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      One of the best thing here is you learn how to deal with various customers coming from different background.

      Cons

      Work-life balance is sometimes not given importance

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    8. 5.0
      Current Employee, less than 1 year

      Not bad

      May 3, 2021 - Franchisee in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s good money and easy work

      Cons

      Lots of time and hours

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    9. 4.0
      Current Employee, more than 1 year

      Beneficial for Hourly Employees

      Apr 17, 2021 - Sales Associate in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good for newbies and high school grads who just started their career. Possibility of pay raise depends upon performance and promotion is based upon skill level.

      Cons

      Not a place tips earners. You might have to compromise with your level of hygiene and have to constantly keep the store clean as there is always non-stop walk-ins of customers.

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    10. 3.0
      Current Employee, less than 1 year

      Doesn’t pay management enough

      Apr 27, 2021 - Manager in Victoria, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great insurance program and options.

      Cons

      Management is required to work to many hours for the pay.

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    Viewing 1 - 10 of 2,984 Reviews

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