7-Eleven Reviews | Glassdoor

7-Eleven Reviews

Updated November 20, 2017
1,455 reviews

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3.0
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7-Eleven President and CEO Joe DePinto
Joe DePinto
537 Ratings

1,455 Employee Reviews

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Pros
Cons
  • Long hours when there's a lack of staff but when more staff are hired the hours get cut (in 59 reviews)

  • Absolutely NO WORK/LIFE BALANCE FOR MANAGERS (in 25 reviews)

More Pros and Cons

  1. Helpful (2)

    "Field Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time

    Pros

    Great pay and benefits. Dedicated people at the store level.

    Cons

    Poor work to life balance. Extensive time spent after normal schedule and weekends for planning and meeting information requirements.

    Advice to Management

    Spend less time and money in acquiring stores from competitors and invest more in rebuilding older ones. Improve the image of old locations to restore relationships with franchisees and increase internal loyalty.


  2. "Want To Work at 7-Eleven?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Maitland, FL
    Former Employee - Sales Associate in Maitland, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 7-Eleven part-time

    Pros

    Free Fountain Drinks & Charge Items to Payroll if you don't have money!

    Cons

    Register comes short often due to people before you and once hired you become a Chef, Janitor, Inventory, Dish washer, Pump attendant, Cashier and Stocker. If you work overnight I really feel sorry for you because your going to have to cover the whole store by yourself! just hope its not on a truck night either... well 10/10 it will be but its a great job for high schoolers.

    Advice to Management

    Increase pay for amount of labor!

  3. "Night manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Department Manager in Chesapeake, VA
    Former Employee - Deli Department Manager in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at 7-Eleven full-time (More than 5 years)

    Pros

    Worked overnight, loved the customer’s

    Cons

    Worked 6 days a week and I worked by myself for almost 2 years

    Advice to Management

    If a person trying to help u don’t take Advantage


  4. "Employee"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 7-Eleven part-time

    Pros

    Enjoyable, new experience that allows you to meet new people and see how a franchise is run

    Cons

    Due to the lowered price in slushies i found that more people of lets say, lower status people continued to come in, although a smart business decision brings up the issue that many a time i felt slightly unsafe

    Advice to Management

    Keep up the good work, i have enjoyed my time working there and feel as though many others would. There is little that needs to be changed other than to have faith in yourself.


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 7-Eleven full-time

    Pros

    Fast paced, always something to do whether that's stocking, maintenance, cashier, coffee and food service etc

    Cons

    Low Salary, no Benefits,

    Advice to Management

    Get more organized schedule weekly meetings so that every shift crew can all be on same page.


  6. "Night Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Clerk in Oklahoma City, OK
    Former Employee - Night Clerk in Oklahoma City, OK
    Recommends

    I worked at 7-Eleven full-time (More than 3 years)

    Pros

    The Oklahoma locations are fantastic. As a Night Clerk I was making 15.75/hr, and because of the high turnover rate I was pulling 30 hours of overtime a week. 75k/year to wipe down counters is pretty good. Company matches 401k up to $500/year. The profit sharing was great. The company matched my $500/year contribution with around $800/year.

    Cons

    Communication in management is awful, some managers were incompetent, I was sometimes instructed to do a job poorly. Favoritism is prevalent throughout the company, high level corporate jobs are available only to the CEOs inner circle. Company is rarely more than 70% staffed.

    Advice to Management

    Restructure management and reduce pay to promote growth.


  7. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 7-Eleven (Less than a year)

    Pros

    Free soda while you work, easy job if you aren't lazy.

    Cons

    Pay sucks for all the work you do, and if you are a franchise employee your life sucks. Great working or corporate though, guarantee hours.

  8. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time (More than 5 years)

    Pros

    Mostly good regular customers, never know what's going to happen during a shift which keeps it interesting. Worked for a franchise which have different rules than a corporate store, sometimes more forgiving on certain things on a case-by-case basis.

    Cons

    No benefits, next shift has a tendency not to show up on time.

    Advice to Management

    Corporate listen to your franchise owners and let them do what they do best without penalizing them.


  9. "You get what you give"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Winston-Salem, NC
    Current Employee - Assistant Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 7-Eleven full-time (More than a year)

    Pros

    Love my customers/ having what they want. Learning who they are by name, keeping them coming back and watching the store increase sales!

    Cons

    The "childlike" staff that no shows or calls out all the time.

    Advice to Management

    I understand the turnover rate is high in this field but COME ON, we've got to come up with a solution!


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 7-Eleven part-time

    Pros

    Good Hours for what the job is

    Cons

    None I suggest for what the job is

    Advice to Management

    none I suggest


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