7-Eleven Reviews | Glassdoor

Find your next job here

7-Eleven Reviews

Updated January 22, 2018
1,511 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
7-Eleven President and CEO Joe DePinto
Joe DePinto
556 Ratings

1,511 Employee Reviews

Sort: PopularRatingDate

Pros
  • Flexible schedule and various career advancement opportunities (in 47 reviews)

  • I like to work there because I like to meet new people (in 21 reviews)

Cons
More Pros and Cons

  1. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook

    I worked at 7-Eleven part-time

    Pros

    My shift manager was very accommodating and flexible with my hours.

    Cons

    Some times the clock in system failed when I was trying to clock in.


  2. "Field Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Consultant in Seattle, WA
    Former Employee - Field Consultant in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at 7-Eleven full-time (More than 3 years)

    Pros

    Not too much oversight, your schedule is fluid no day is the same, work with a diverse workforce learn a little about every aspect of retail such as sales, logistics, merchandising etc. Stable company with a long history, many stores, especially residential ones have very loyal customers and the stores can become a community gathering place.

    Cons

    Friction between franchisees and corporate, field consultant is in the middle. Many stores are dirty and poorly operated. If you don’t bonus the pay is not great. A lot of stove piping and merchandising does not learn from past mistakes and often has unreasonable amount of expectations from operations. Company like many retailers has a very constrained budget right now.

    Advice to Management

    Focus on sales and profit over take rates. Stop wasting time with team centers and store action binders that stores will never use. Spend money to actually “improve the store base” hard to consult to franchisees to invest in cleanliness when the company doesn’t invest in store imaging. Stop with the case studies, zzzzzzzz

  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 7-Eleven full-time (More than a year)

    Pros

    It's a really good store & community.

    Cons

    Being management, means you go to work when others can't, but that's apart of the title.

    Advice to Management

    Preet Riar


  4. "Free Drinks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 7-Eleven full-time

    Pros

    they let you have Free Drinks

    Cons

    You have to deal with People


  5. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 7-Eleven part-time

    Pros

    The community is great with lots of frequent customers.

    Cons

    Long hours on ones feet and projects to be finished.

    Advice to Management

    Keep up the job.


  6. "Confusing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You get to work with regular customers and no work day is ever the same.

    Cons

    Corporate constantly changes rules. You could have a push item at 7 yet they want you to sell 20 pizzas by 9am. You have to have a certain amount of sales yet hours are cut.


  7. Helpful (2)

    "It was just “okay” -recommend for high schooler or someone who likes a very restrictive, physical job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Oklahoma City, OK
    Former Employee - Cashier in Oklahoma City, OK
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time (Less than a year)

    Pros

    - Good pay in OK
    - meet some really awesome customers
    - in OK they try to keep you close to your home when they assign you a store
    - insurance for those that need
    -profit sharing (after a year)
    -good job for younger people or people who like to stand all day, very physical

    Cons

    - management will railroad you if you do something
    wrong, meaning if you screw up, the consequences are going to be really bad
    - coworkers can be hard to deal with sometimes/call-ins
    - not flexible
    - management can micro manage and some are unfriendly and hard to work with
    - lots of favoritism from management
    - no training program, during the hiring process you can be someone that has never worked in cashiering but the managers expect you to know what you are doing within less than a week
    - depending on the store, they expect you to be way too fast paced
    -lots of restrictive rules w this company
    - no sitting
    - no teamwork
    - if you are not good at one thing, instead of training you on that properly, management will keep you in a different area for months at a time w no explanation (i.e the register instead of stocking the cooler)

    Advice to Management

    Ease up on the crazy rules a bit, it might be more pleasant to work here. Seriously cool it with the favoritism. I have never worked somewhere with favoritism as bad as what happened while I worked here at this company. Also, management and upper management really need to come up with some sort of training plan and implement it instead of just throwing people in to the store and expecting them to know what they are doing, especially since you don’t really have to have experience to obtain this job.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Scarsdale, NY
    Former Employee - Sales Associate/Cashier in Scarsdale, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 7-Eleven full-time (Less than a year)

    Pros

    7-eleven has great employees

    Cons

    7-eleven food wasn’t good


  9. "Stable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Westfield, NJ
    Current Employee - Sales Associate in Westfield, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 7-Eleven full-time (Less than a year)

    Pros

    The flexibility, the distance, and the understand of my personal situation. The job allows me to help my household and still work properly

    Cons

    N/A I have yet to run into any problems working for this company I truly enjoy working here and I feel it’s a great change of space for me personally


  10. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Las Vegas, NV
    Former Employee - Customer Service Associate in Las Vegas, NV

    I worked at 7-Eleven full-time (Less than a year)

    Pros

    it's a convience store so things move very quickly

    Cons

    it's a convience store - late nights can. be scary


Showing 1,511 of 1,536 reviews
Reset Filters