7-Eleven Reviews | Glassdoor

7-Eleven Reviews

Updated July 24, 2017
1,312 reviews

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2.9
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7-Eleven President and CEO Joe DePinto
Joe DePinto
489 Ratings

1,312 Employee Reviews

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Pros
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More Pros and Cons

  1. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Southgate, MI
    Current Employee - Store Manager in Southgate, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at 7-Eleven full-time (More than a year)

    Pros

    Great owner!! We seem to have friendly customers, occasional minor complaints. Fast paced job, very clean store. High volume store

    Cons

    Lower pay scale for amount of work that you do. No benefits. Employees can be difficult to deal with at time(don't necessarily take job in a professional mannet


  2. "Customer service associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time

    Pros

    flexible hours, decent pay, benefit

    Cons

    working overnights, dealing with rude customers

    Advice to Management

    needs to be there a little more that once a week

  3. "Understand this is a retail environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 7-Eleven full-time (More than 3 years)

    Pros

    Considering this is a retail environment the Work Life Balance is pretty good.

    Cons

    Tend to be very difficult to move up.


  4. "Ast. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mount Dora, FL
    Former Employee - Sales Associate in Mount Dora, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time (More than 3 years)

    Pros

    Wonderful customers, great at working around schedules

    Cons

    Not much room to grow, no breaks ,no lunches, no discount, no benifits


  5. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 7-Eleven part-time

    Pros

    Great compensation and great benefits

    Cons

    no more free slushies and burritos

    Advice to Management

    Allow for free slushies again


  6. Helpful (2)

    "7-Eleven Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Irving, TX
    Current Employee - IT Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 7-Eleven full-time (More than 8 years)

    Pros

    1. Culture
    2. Work / Life Balance
    3. Compensation

    Cons

    Not a lot of advancement opportunities in IT


  7. Helpful (2)

    "Do more with less"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Manager in Irving, TX
    Former Employee - Category Manager in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time (More than 8 years)

    Pros

    So many *GREAT* people! Can't speak for everyone, but I felt they made legitimate efforts to assure their employees were compensated at appropriate levels with industry studies and what-not. No shortage of things to do, so you won't get bored.

    Cons

    Company motto should be "do more with less". Repetitive staff cuts over the last decade has cut staff levels to historic lows. In regular day to day stuff this isn't necessarily a bad thing, however, when things break, special projects come up, or to be proactive in addresses improvement needs one can't keep doing the "off the corner of your desk" mentality when it comes to carrying your normal every day work load and address the growing project needs of a company with older back office architecture. Lots of bureaucracy, and the over rigorous project delivery life cycle is far too taxing.

    Advice to Management

    Take better inventory of your real staffing needs while taking into account where you want the company to be in 5 years. Do a better job of understanding employees personal growth desires and make a serious effort to build development plans (while you have this established this in your HR guidelines it is not practiced in reality).

  8. "Money for broken bones."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Clerk in Abilene, TX
    Current Employee - Night Clerk in Abilene, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at 7-Eleven full-time (More than a year)

    Pros

    Great Co-Workers and regular customers.

    Cons

    Theft, extortion, and life threatening situations along with endless hours of work depending on how much effort your team mates put into cleaning, stocking, and service.

    Very few buildings in our district are fully staffed and well cleaned with employees that actually put effort into working to better the company. So those who do put effort forward are quickly put to task that are exhausting in order to compensate for the amount of dead weight they get.


  9. "Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time

    Pros

    No pros to speak of

    Cons

    No staffing help in 4 years

    Advice to Management

    Support corporate


  10. "Long Hours, Shady Franchise owners/practices, No work-life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stafford, VA
    Former Employee - Anonymous Employee in Stafford, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time (More than 3 years)

    Pros

    Repetetive work, if you prefer or appreciate that kind of labor.

    Cons

    Mismanaged in many locations, shady business practices such as not "firing" someone but removing from schedules until help is deemed necessary; drawer shortages being framed on shifts or people (corporate policy states, that in any case of missing money, a full audit must be done by an informed corporate representative); Franchisees are known for hiring only family; which limits pool of candidates, for long term employment, infinitely.

    Advice to Management

    No advice for management; Therein lies the problem. Advice to CORPORATE: dont just hand franchise's out to whichever family clumps enough money together.. Leaves a bad face for your company and its future. And if doing so IS your prerogative, I suggest a stronger ethics training; and less power to franchisees, in terms of finance manipulation.


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