7-Eleven Employee Reviews | Glassdoor

7-Eleven Reviews

Updated February 18, 2017
1,172 reviews

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1,172 Employee Reviews

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More Pros and Cons

  1. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Delafield, WI
    Current Employee - Customer Service Representative in Delafield, WI

    I have been working at 7-Eleven full-time (Less than a year)

    Pros

    I love working with the customers. I get regulars come in and they ask how my home life is doing and I do the same. Also I love the management. The current boss I have is very respectful and caring.

    Cons

    Sometimes at my current location other employees don't like to show up on time. I normally don't mind but when I'm forced to work an additional half hour because the next person is running late.


  2. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at 7-Eleven (More than 10 years)

    Pros

    Compensation was reasonable, and with enough drive and experience there are opportunities to move up.

    Cons

    A 24 hour business is a 24 hour responsibility. Having to come in on all shifts if someone was sick, and nobody else could fill the opening was a nuisance.

    Advice to Management

    No real complaint here. Upper management does a lot to help micromanage.


  3. "Good experience learned the whole business side of the world in a small scale. It's hard to keep everything one happy."

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Associate/Cashier in Trenton, NJ
    Former Employee - Sales Associate/Cashier in Trenton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 7-Eleven full-time (More than 3 years)

    Pros

    Learned management skills. Also learned how to oder through the system so don't have too much of the product but don't run out either.

    Cons

    Always have to keep up with the food timing from grill to hot food to sandwiches in the hot box. Also making sure coffees are fresh.


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  5. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at 7-Eleven full-time

    Pros

    The Flexibility of work schedule

    Cons

    standing on feet for long periods of time


  6. "Market Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 7-Eleven full-time (More than 5 years)

    Pros

    - Flexible Schedule
    - Working with Franchisees was great

    Cons

    - Didn't get and development or coaching from my boss


  7. "Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bayonne, NJ
    Former Employee - Anonymous Employee in Bayonne, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 7-Eleven part-time (Less than a year)

    Pros

    Good benefits and easy hiring process.

    Cons

    Minimum wage base pay to stand all day.

    Advice to Management

    Increase hourly rates.


  8. "Executive Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Dallas, TX
    Current Employee - Executive Assistant in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at 7-Eleven full-time (More than a year)

    Pros

    Atmosphere, co-workers, beautiful facility. Close proximity to DFW airport.

    Cons

    Less than a 1% salary increase approaching my 3rd anniversary. No company discounts, terrible medical benefits; especially if you require family coverage. Treatment of hourly vs. salaried employees is very different.

    Advice to Management

    Pay hourly employees differently. Instead of having to punch in and out for every minute, pay employees based on their position. 40 hour base, report exceptions. Provide the same 6-week short term disability as you do for salaried. Hourly are foregoing health care procedures because they cannot afford the time off.


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at 7-Eleven full-time

    Pros

    I can't think of any

    Cons

    - Expensive medical insurance and long term disability insurance
    - Below market pay and benefits
    - not tracking PTO and sick days that lead to abuse
    - management does not practice what it preaches

    Advice to Management

    - servant leadership is a Joke. They are not kind to their employees at all.


  10. "Runs and all suties"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I have been working at 7-Eleven full-time (More than 10 years)

    Pros

    Customers,management style fast paste environment

    Cons

    Pay no benefits ,management time

    Advice to Management

    None need to be more organize upper management


  11. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager (Corporate) in Austin, TX
    Former Employee - Store Manager (Corporate) in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 7-Eleven full-time (More than 10 years)

    Pros

    Great customers, good employees, good technology, fast paced, I enjoyed the thirty three years working for the Company. Great benefits as a company employee.

    Cons

    Moved from a company (family) leader in the conscience store industry to a franchise based business. Very difficult to now work you way up the ladder.

    Advice to Management

    None



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