8x8 Reviews | Glassdoor

8x8 Reviews

Updated November 15, 2017
151 reviews

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3.8
StarStarStarStarStar
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Vik Verma
84 Ratings

151 Employee Reviews

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Pros
  • Company is growing quickly and leadership is approachable (in 10 reviews)

  • 8x8 is growing at a terrific rate and we have been busy all year recruiters some great people for this organisation (in 11 reviews)

Cons
  • Time difference with US makes work/life balance hard (in 8 reviews)

  • Typical growing pains of a organisation but plenty of opportunity with this too (in 8 reviews)

More Pros and Cons

  1. "I found my work home at 8x8"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    Outstanding company culture that starts with executive leadership. They value employee opinions and are committed to lead the UCaaS industry. 8X8 is committed to investing in top talent and providing the resources needed to win. It's nice to have found a great place to work!

    Cons

    Not many cons yet.

    Advice to Management

    Keep investing in the people of 8x8. We are ready, and willing to dominate this industry.


  2. Helpful (1)

    "Fantastic Experience So Far. Playing for Keeps. Growing Fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Jose, CA
    Current Employee - Sales in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    This company has a great culture and it starts with Vik. He is a big reason I decided to join. Competitive, wants to win, but also a great person and leader.

    8x8 is doing great and hiring like crazy because UCaaS is wide open and a land grab right now. $96B market by 2020 and we are the #1 company in mid-market and enterprise.

    One of the best things I've done in my career is come to 8x8.

    Cons

    There are only 24 hours in a day to work on kicking the competition to the curb while building a great business.

    I haven't found any cons yet.

    Advice to Management

    Keep doing what your doing.

  3. Helpful (3)

    "Politics over talent. Stay away!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in San Jose, CA
    Current Employee - Technical Support Engineer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 8x8 full-time (More than a year)

    Pros

    Free food every Wednesday, street fighter arcade, hmm that's about it. The co-workers are helpful seeing as how they have been doing the same job for 6 years.

    Cons

    Management has no clue about anything. Agents are completely politically promoted. The tech is trash! Support tries but it's too much to troubleshoot. Executive team is clearly going to sale, which is probably best. Pay is rubbish. Did I mention the technology is trash?

    Advice to Management

    Go do something else.


  4. Helpful (1)

    "Now is the time to join!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    The company is investing in talent!
    Leadership has aligned and provided clear direction on how we are going to grow and win in our space.
    Tremendous opportunity for those who thrive in dynamic, high energy situations and want to drive the company to the top.

    Cons

    Because we are changing (for the better!) not everything is defined. However that is a Pro for the right individual that wants to make a difference


  5. "A high growth company that plays to win"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at 8x8 full-time

    Pros

    Solid business strategy, transparent executive communications, investment in talent, manageable work/life balance, smart and talented people, great work projects.

    Cons

    Based on the current resource growth employees need to be able to work in a bit of an ambiguous environment (which is actually can be an opportunity).


  6. Helpful (2)

    "Growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (More than a year)

    Pros

    - Great work/life balance and environment
    - Rapidly expanding company with a good future
    - They care about your career growth (but could still improve)
    - Coworkers are friendly
    - Free lunch Wednesday and breakfast Friday

    Cons

    - Pay and benefits are average for the Bay Area
    - Not enough interaction between departments
    - Teams beside Engineering/Marketing don't get as much support or spotlight
    - Some managers are too traditional-minded and dislike change

    Advice to Management

    Other teams outside Engineering/Marketing deserve more recognition for the work that they do. Encourage people to be more open-minded to change. Actively looking out for employee's career growth would be a great plus.


  7. Helpful (2)

    "Worst Culture particularly in Backoffice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at 8x8 full-time (More than 3 years)

    Pros

    I am still thinking after spending a lot of time there what might be the pros !!! I will update as and when I can think of one.
    .
    .
    .
    .

    Yes I got some
    Low performers are paid high here and more importance in company too.
    People who can steal the work of others and present as if they guided them or they did it are promoted much faster and good incentives for them ..(Even executive of Back office Tech is like that ;) ) so dont worry about ethics here in 8x8 Inc. San Jose.

    Cons

    To Start with joining 8x8 Backoffice technical teams is a serious step back to your career.
     it will be a total waste of your career .. If you want more work politics or planning to join in politics in future join 8x8 Backoffice Thecnical teams and just prepared to talk some thing even though you don't even know what is it then you are considered as a most valuable resource in the company and boast about Salesforce or some other cloud technologies you are considered as SME and even you will be made a Manager irrespective what you are capable of so that you can have weekly 1hr personal time with Executive Leadership of Backoffice tech just talking on some **** things which are obviously not at all important.

    Advice to Career Seekers in 8x8:

    The Best of all is Company creates fake profiles to give better ratings in glassdoor so that it can spoil few careers of good technical people. Dont get fooled until unless there are some restructures happend that you know or heard of.
    Don't even think of to join this company.

    Advice to Management

    Restructure Backoffice and make sure Tech group has a Tech Executive leadership or the one who know some technical stuff not just one who thinks talking is the only skill you need to make a successful product or a company.

  8. Helpful (2)

    "Great company, great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time

    Pros

    - Great team of people
    - Incredible growth opportunity for the product
    - Work/life balance
    - Executive leadership is on the right track

    Cons

    - Benefits aren't great. My out of pocket cost almost doubled from my previous company. They need to improve that to be more competitive in bringing in top talent.


  9. Helpful (4)

    "Very bad behavior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 8x8 full-time

    Pros

    There are some nice people that work here . Company is growing, expanding.

    Cons

    Abusive behavior by management in the accounting/finance department, not all managers do this. People are afraid to speak up in fear of backlash/retaliation.

    Advice to Management

    Look into this and do something about it, not just a slap on the hand.


  10. Helpful (1)

    "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager/Implementation Consultant in San Jose, CA
    Former Employee - Project Manager/Implementation Consultant in San Jose, CA
    Positive Outlook

    I worked at 8x8 (More than a year)

    Pros

    There's room to move up.

    Cons

    Not many cons about this company.


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