8x8 Reviews

Pros

The most important thing you need to know is that 8x8 has a very distinct culture. Introvert or Extrovert, Tech or Non-Tech, new in career or seasoned veteran, individual contributor or people manager, this is a fast paced, energized and very fluid environment. It is also a place where you can own your success and career path. If you are driven, self motivated and able to navigate around issues, big and small,...

Cons

The can be ambiguity and as a 8x8 grows, it means that new systems, applications and processes are introduced. Some have better roll-outs and training than others. It's a lot of change so to call the environment dynamic would be an understatement. Not sure this is a con since this is all being done to help the Company grow and achieve a higher level of operational efficiency. It can be confusing and at times frustrating...

Advice to Management

Keep doing what you are doing with the All Hands, QBRs, announcements and messaging. It is easy to lose sight of the big picture and to know about all of the 'wins' when you have your are so focused on your small part of the puzzle. This constant communication is motivating and essential to helping all of us keep our eye on the prize. One of the Company Values is 'We Develop Our People'. I see a lot of people who...

Pros

Excellent leadership. Manager is incredible. When Vik speaks to the company it is a highly motivated and in-depth talk. Products are coming along which means more offerings to the market. Teams work together really well with other teams. This is the first company I have worked for where within the first year I haven't had a negative based talk with other employees regarding bad things here. Yes there is upheaval,...

Cons

Some high end managers do silo, but that is to be expected. Changes in the system moves a little too fast.

Advice to Management

Keep working to bring the company together. Continue with the positive messaging. Push back on insurance companies trying to screw us over.

Pros

Awesome work culture with great transparency and amazing employee engagement. 8x8 welcomes new ideas and embraces change which I think is a great trait for a company to keep growing

Cons

I don’t think there is any con worth mentioning here.

Pros

Pockets of really smart people who care.

Cons

1. Strategy changes as the wind blows or as a new "leader" is hired since the Exec Staff is a revolving door. 2. 8x8 missed one of the greatest bull markets over the past 2 years...can't have success when leadership isn't aligned. 3. Zero incentive for middle management to voice concerns or recommend ideas to solve systemic problems. You speak up, you get fired. 4. Marketing, Sales and Channel Leadership has no idea...

Advice to Management

As stated above, management doesn't listen to advice unless it's from a fellow narcissist with an ivy league degree.

Pros

The company has good culture and is trying to improve benefits Good technology and learning opportunities. Smart management, colorful office. Feels good to work at office. People are friendly and nice. Mostly young crowd with fresh approach. Focused on goals and output. Free lunch on Wednesday, free snacks every day, games for relaxation.

Cons

Overall its a great company but some teams with bad work life balance and controlling nature do exist, slow growth

Advice to Management

Please ensure each individual gets what he deserves irrespective of the team and all have same rules in terms of flexibility.

Pros

I am disappointed to say there are really none.

Cons

There are too many. Employees are severely micro managed. Decisions are made for the company with not what is good for the company and investors. Employees in general have no support from corporate because of the in fighting up there. No morals or good values.

Advice to Management

If you continue this trend and do not make a change at the top management you are going to loose all good employees, and many havd left.

Pros

A lot of change in a positive direction with Exec buy-in. Focus on technology and personnel improvements. Major growth while maintaining small company feel. Great team. New improved benefits offerings, faster stock vesting timeline exciting new comp plans, etc. Ability to add value in our change and growth

Cons

With growth comes growing pains. Not all systems and processes are nailed down, but this creates opportunity for those who have drive and passion to succeed.

Advice to Management

Keep caring about your employees like you do.

Pros

There is a massive opportunity in front of 8x8 and most of the team understands, certainly Sr. Leadership, Sales, Channel, etc. The GTM is strong but could use some modifications. The technology is solid and stands with any provider. If organization continues to evolve from a "telco" to a SaaS company we will win.

Cons

Marketing needs some work from a creative perspective, Funnel and Pipeline need a lot of work. Love to Channel needs to continue. Those in CS and PS need to become more Customer Centric.

Advice to Management

Work to keep good employees. Keep focused on Channel. Work hard on "being easy to do business with" which means continue to improve CS, PS and Implementation Services. Improve internal process. We have enough training.