8x8 Reviews | Glassdoor

8x8 Reviews

Updated August 16, 2018
190 reviews

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3.6
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Vik Verma
92 Ratings

190 Employee Reviews

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Pros
  • "The company is growing and there is a great Fast Start program to on-board new employees" (in 14 reviews)

  • "The work environment is very pleasant with really cool offices in Aldgate East" (in 14 reviews)

Cons
  • "Horrible work life balance- paid hourly & you need to be there to get the leads so overtime is pretty much required to have a chance at meeting quota" (in 10 reviews)

  • "Typical growing pains given the industry" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 8x8 full-time

    Pros

    Will get a chance to work with highly skilled engineers

    Cons

    Employees need to take cons as challenge and translate it into opportunities.


  2. Helpful (2)

    "Fun and growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Program Manager in San Jose, CA
    Current Employee - Senior Technical Program Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    Great place to work with and great opportunity to be in this growing company of silicon valley. Management is investing a lot on talented employees in making this place a next boom of silicon valley. PMO team is very talented and hard working including the VP and other folks..
    Lot of opportunity to grow and some great leader to be working with..

    Cons

    Don't come here if you are scared of more work.. (its not weak hearts)

    Advice to Management

    work on right long term strategies.. Internet will replace the voice..

  3. Helpful (1)

    "I am so happy here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deployment Engineer in San Jose, CA
    Current Employee - Deployment Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (More than 8 years)

    Pros

    Their platforms are becoming tightly integrated and the teams are working very closely together to remove gaps and improve the product in the last few years since the Contactual acquisition. The Directors and middle management teams are open to listen to suggestions. I feel challenged, and I am given numerous opportunities to elevate my skill-set and this is quite apparent through-out the company with other departments as well. Their training department and onboarding experience is great compared to what was previously in place.

    Cons

    Nothing of an importance to note. Typical ups and downs of any company that is growing.

    Advice to Management

    Keep tabs on the quiet ones for recognition of their work.
    There are a number of key folks that I've encountered since when I started working at 8x8 that are super-stars and they've gone unnoticed and left the company. They felt like their voice was too small and never gained exposure to upper management for the quality of their work and proper compensation.


  4. Helpful (1)

    "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    Strong product this is reliable. Fun company to work for as the growth drives acceptance of changing the company for the better.

    Cons

    Processes are being improved. Some faster than others

    Advice to Management

    Segmentation of each go to market segment (SMB, Mid market, Enterprise) needs to be changed to accommodate higher level of service to the channel as channel partners want to have a sales person on site for 100+ user companies.


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    Good benefits, competitive pay, very flexible. Company direction looks good. Lots of free food as well!

    Cons

    The commute can get kind of bad sometimes.


  6. Helpful (1)

    "Great Company to work for with benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Jose, CA
    Current Employee - Account Executive in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (More than a year)

    Pros

    I have been with 8x8 for nearly 2 years at the 2665 North 1st street office 3rd floor. I feel there is a great amount of team work among the entire team. Ever since I started I have had nothing but support from members of Leadership and even my peers support me. The leadership has really created a culture where everyone is here to help drive the same goal. There are a lot of opportunities for growth within the SMB team as well which is also super exciting. Most importantly, leadership recognizes and rewards hard work — no politics. I’m very pleased with my experience working for the the company thus far.

    Cons

    More Market presence We should be capitalizing more on our strength in the market compared to bigger vendors in the space

    Advice to Management

    Keep it up and look forward to the Future with 8x8


  7. Helpful (1)

    "Looking nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SalesForce Release Manager in San Jose, CA
    Current Employee - SalesForce Release Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time

    Pros

    Joined recently good points : Owing their own technology that a big plus
    Great work environment
    Diversified environment
    Flexible working hrs

    Cons

    Hating fast due to growth. Little concerned if revenue target meet what is their mitigation plan

    Advice to Management

    Hire good people so that we meet our targets.

  8. Helpful (1)

    "Exciting opportunities at a company in growth mode"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in San Jose, CA
    Current Employee - Sales Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    Lots of resources are being leveraged to take this company to the next level. The product is solid and investments are being made in all areas to make it competitive. 8x8 owns it's own technology and makes many innovations in the space.

    Cons

    Change is constant and so onboarding can be a bit rocky. It can be messy at times

    Advice to Management

    It does feel like investments are being made in the right places. Getting access to the right systems was a bit painful and seems like low hanging fruit to improve the onboarding process.


  9. Helpful (1)

    "Great collaborative workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time

    Pros

    Fast paced environment, suppprtive learning and collaborative team. Challenges you to learn and make things happen.

    Cons

    Expectations and work processes are vague.


  10. Helpful (1)

    "Great company to work with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Ops Specialist in San Jose, CA
    Current Employee - Marketing Ops Specialist in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time (Less than a year)

    Pros

    Great Health Benefits
    Competitive Salary
    Innovative
    Willing to listen to new ideas and implement
    Able to work with talented individuals
    Friendly and welcoming culture

    Cons

    Need to add more employee perks (Free food, snacks etc.)


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