8x8 Reviews
67% would recommend to a friend
(832 total reviews)
Samuel Wilson
79% approve of CEO
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Found 832 of over 879 reviews
Updated Nov 29, 2023
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- 5.0FEATURED REVIEWNov 13, 2023Senior Technical Support Engineer IICurrent Employee, more than 3 years
Pros
Innovative Environment: 8x8 fosters innovation, allowing employees to work with cutting-edge technology and solutions. Career Growth: Opportunities for career development and advancement are available, helping employees reach their professional goals. Collaborative Culture: A team-oriented work atmosphere encourages collaboration and knowledge sharing. Work-Life Balance: 8x8 values work-life balance, offering flexible arrangements to support employees.
Cons
If there's any secret squirrel info I should be clued in on, don't leave me hangin' – spill the beans!
- 1.0Nov 29, 2023UK EmployeeFormer Employee, more than 1 yearLondon, England
Pros
My time at 8x8 was been enlightening, revealing aspects that have room for growth to truly harness the company's potential in the tech industry. While the organisation shows promise in innovation and success, there are notable hurdles posed by certain cultural aspects. Although culture looks great on paper!
Cons
One key area that could see enhancement is the level of transparency and communication from upper management. Establishing clearer lines of communication could foster a greater sense of connectedness and value among employees, avoiding confusion and building trust amongst employees. There's a noticeable sense of competitiveness in the work environment, jobs for friends and a general low level of professionalism. Encouraging a more cooperative atmosphere might unlock untapped creativity and drive, fostering a conducive environment for growth. The concern regarding work-life balance is worth addressing. While the dedication of employees is evident, balancing work demands with personal time is essential to prevent burnout and ensure sustained well-being. Regarding diversity and inclusion, while the company's values are aligned in theory, there's an opportunity to bridge the gap between aspiration and practice. Addressing biases and striving for more inclusive practices could truly create an environment where diverse talents flourish. To summarise, while 8x8 possesses the foundations of a successful company, addressing these cultural facets is vital to unlocking its full potential. By prioritising transparency, fostering collaboration, supporting work-life balance, and genuinely embracing diversity and inclusion, 8x8 can better retain its talented workforce and solidify its position as an innovative and successful organisation.
1 - 4.0Nov 15, 2023Account ManagerCurrent Employee, more than 8 yearsSan Jose, CA
Pros
Lots of opportunity to succeed!
Cons
My last manager was the reason I left.
- 4.0Nov 14, 2023LNP Project CoordinatorCurrent Employee, more than 3 yearsCluj-Napoca
Pros
Nice team Nice environment Good place to work
Cons
Really hard to get promoted
- 5.0Nov 12, 2023Software DeveloperCurrent Employee
Pros
team colleagues and technical level
Cons
none that i can think of
- 2.0Jun 12, 2023Devops EngineerFormer Employee, more than 1 yearAveiro
Pros
- Relaxed work environment - Not much pressure - Office parties are nice - People are nice - Lot of career opportunities because folks are leaving. - Java developers seem to have nice learning opportunities.
Cons
- CEO was not popular between employees. - People were not going to the office (not even for parties) - They removed the stock options. If you're a DevOps, also consider the following: - You will be doing mostly configurations in "in-house" developed platforms, and projects implemented by someone else - You will have access to change virtually nothing - Documentation? What's that? Maybe the person that implemented that certain tool still works in the company... - No real access control in place: you can either have zero access to AWS or have access to everything and nobody cares. - Getting access to platforms is a nightmare. After one year of working in 8x8, the team still had different access levels - Would you like to create a DNS entry? You probably will need a whole month of meetings and pinging people around to get it. - You will probably be supporting legacy systems.
5 - 5.0Oct 30, 2023Front End DeveloperCurrent Employee, more than 1 yearCluj-Napoca
Pros
- Growing opportunities - Helpful colleagues - Lots of benefits - Cool projects
Cons
Sometimes lack of transparency for certain decisions.
- 5.0Oct 21, 2023Project ManagerCurrent Employee, more than 3 yearsLondon, England
Pros
Colleagues are friendly and supportive Remote working Competitive Salary
Cons
Healthcare policy not the greatest
- 3.0May 23, 2023Staff Software EngineerCurrent Employee, more than 3 yearsCluj-Napoca
Pros
Most of the people I had the chance to work with are great engineers so there's definitely opportunity to learn and grow.
Cons
Most departments - business and engineering - act like distinct units, there's no cooperation between the main product areas. There's no culture of sharing knowledge between departments or willingness to do so. Lots of engineering people in key positions treat information as a trading currency and will refuse to help you if they feel like there's nothing to gain on their side even though it's their job to do so. The senior management has no clue what to do with the company or the products. All you have to do is look at the share price evolution for the past 3 years and you'll see what I'm talking about. There's no clear direction, just surviving at this point. Benefits are low tier, even the meal tickets are still only 13 RON at the time of writing this. Micro-managers are pushing for RTO with limited success so far.
2 - 5.0Oct 23, 2023Senior Software EngineerCurrent Employee, more than 1 yearCluj-Napoca
Pros
Nice people, good benefits, nice office location
Cons
Organization structure and stock price
8x8 Reviews FAQs
8x8 has an overall rating of 3.8 out of 5, based on over 879 reviews left anonymously by employees. 67% of employees would recommend working at 8x8 to a friend and 50% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
67% of 8x8 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 8x8 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at 8x8 to be benefits, career development, culture and the cons to be work life balance, senior leadership, management.
