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8x8

Engaged Employer

8x8

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8x8 Reviews

3.8

67% would recommend to a friend

(832 total reviews)

Chief Executive Officer Samuel Wilson

Samuel Wilson

79% approve of CEO

Ratings by category

4.1

Diversity & Inclusion

3.9

Work/Life Balance

3.9

Compensation and Benefits

3.8

Culture & Values

3.5

Career Opportunities

3.5

Senior Management

Ratings distribution

5 stars

45%

4 stars

24%

3 stars

13%

2 stars

9%

1 star

9%

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3 years ago

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The people are great and love to help me learn as much as I can.(in 90 reviews)
  • "Good benefits at the SJ HQ(in 52 reviews)
  • "This company has a great culture and it starts with Vik.(in 35 reviews)
  • "Great Leadership and Technology.(in 24 reviews)
  • "The pay is competitive and the environment is playful.(in 24 reviews)
Cons

Ratings by Demographics

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Found 832 of over 879 reviews

Updated Nov 29, 2023

    1. 5.0
      FEATURED REVIEW
      Nov 13, 2023
      Senior Technical Support Engineer II
      Current Employee, more than 3 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Innovative Environment: 8x8 fosters innovation, allowing employees to work with cutting-edge technology and solutions. Career Growth: Opportunities for career development and advancement are available, helping employees reach their professional goals. Collaborative Culture: A team-oriented work atmosphere encourages collaboration and knowledge sharing. Work-Life Balance: 8x8 values work-life balance, offering flexible arrangements to support employees.

      Cons

      If there's any secret squirrel info I should be clued in on, don't leave me hangin' – spill the beans!

      1. 1.0
        Nov 29, 2023
        UK Employee
        Former Employee, more than 1 year
        London, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        My time at 8x8 was been enlightening, revealing aspects that have room for growth to truly harness the company's potential in the tech industry. While the organisation shows promise in innovation and success, there are notable hurdles posed by certain cultural aspects. Although culture looks great on paper!

        Cons

        One key area that could see enhancement is the level of transparency and communication from upper management. Establishing clearer lines of communication could foster a greater sense of connectedness and value among employees, avoiding confusion and building trust amongst employees. There's a noticeable sense of competitiveness in the work environment, jobs for friends and a general low level of professionalism. Encouraging a more cooperative atmosphere might unlock untapped creativity and drive, fostering a conducive environment for growth. The concern regarding work-life balance is worth addressing. While the dedication of employees is evident, balancing work demands with personal time is essential to prevent burnout and ensure sustained well-being. Regarding diversity and inclusion, while the company's values are aligned in theory, there's an opportunity to bridge the gap between aspiration and practice. Addressing biases and striving for more inclusive practices could truly create an environment where diverse talents flourish. To summarise, while 8x8 possesses the foundations of a successful company, addressing these cultural facets is vital to unlocking its full potential. By prioritising transparency, fostering collaboration, supporting work-life balance, and genuinely embracing diversity and inclusion, 8x8 can better retain its talented workforce and solidify its position as an innovative and successful organisation.

        1
      2. Join the 8x8 team
        See Our Latest Jobs
        1. 4.0
          Nov 15, 2023
          Account Manager
          Current Employee, more than 8 years
          San Jose, CA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Lots of opportunity to succeed!

          Cons

          My last manager was the reason I left.

          1. 4.0
            Nov 14, 2023
            LNP Project Coordinator
            Current Employee, more than 3 years
            Cluj-Napoca
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Nice team Nice environment Good place to work

            Cons

            Really hard to get promoted

            1. 5.0
              Nov 12, 2023
              Software Developer
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              team colleagues and technical level

              Cons

              none that i can think of

              1. 2.0
                Jun 12, 2023
                Devops Engineer
                Former Employee, more than 1 year
                Aveiro
                Recommend
                CEO Approval
                Business Outlook

                Pros

                - Relaxed work environment - Not much pressure - Office parties are nice - People are nice - Lot of career opportunities because folks are leaving. - Java developers seem to have nice learning opportunities.

                Cons

                - CEO was not popular between employees. - People were not going to the office (not even for parties) - They removed the stock options. If you're a DevOps, also consider the following: - You will be doing mostly configurations in "in-house" developed platforms, and projects implemented by someone else - You will have access to change virtually nothing - Documentation? What's that? Maybe the person that implemented that certain tool still works in the company... - No real access control in place: you can either have zero access to AWS or have access to everything and nobody cares. - Getting access to platforms is a nightmare. After one year of working in 8x8, the team still had different access levels - Would you like to create a DNS entry? You probably will need a whole month of meetings and pinging people around to get it. - You will probably be supporting legacy systems.

                5
                1. 5.0
                  Oct 30, 2023
                  Front End Developer
                  Current Employee, more than 1 year
                  Cluj-Napoca
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - Growing opportunities - Helpful colleagues - Lots of benefits - Cool projects

                  Cons

                  Sometimes lack of transparency for certain decisions.

                  1. 5.0
                    Oct 21, 2023
                    Project Manager
                    Current Employee, more than 3 years
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Colleagues are friendly and supportive Remote working Competitive Salary

                    Cons

                    Healthcare policy not the greatest

                    1. 3.0
                      May 23, 2023
                      Staff Software Engineer
                      Current Employee, more than 3 years
                      Cluj-Napoca
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Most of the people I had the chance to work with are great engineers so there's definitely opportunity to learn and grow.

                      Cons

                      Most departments - business and engineering - act like distinct units, there's no cooperation between the main product areas. There's no culture of sharing knowledge between departments or willingness to do so. Lots of engineering people in key positions treat information as a trading currency and will refuse to help you if they feel like there's nothing to gain on their side even though it's their job to do so. The senior management has no clue what to do with the company or the products. All you have to do is look at the share price evolution for the past 3 years and you'll see what I'm talking about. There's no clear direction, just surviving at this point. Benefits are low tier, even the meal tickets are still only 13 RON at the time of writing this. Micro-managers are pushing for RTO with limited success so far.

                      2
                      1. 5.0
                        Oct 23, 2023
                        Senior Software Engineer
                        Current Employee, more than 1 year
                        Cluj-Napoca
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Nice people, good benefits, nice office location

                        Cons

                        Organization structure and stock price

                      Viewing 1 - 10 of 832 Reviews
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                      8x8 Reviews FAQs

                      8x8 has an overall rating of 3.8 out of 5, based on over 879 reviews left anonymously by employees. 67% of employees would recommend working at 8x8 to a friend and 50% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, 8x8 employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at 8x8. This rating has decreased by -3% over the last 12 months.

                      67% of 8x8 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 8x8 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at 8x8 to be benefits, career development, culture and the cons to be work life balance, senior leadership, management.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Underwriter

                      Had an interview today and at the end recruiter asked if I was interviewing with another company I was honest and said yes I currently have an offer already with another company. Should I have said that? Worried it may hurt my chances with the interview process going forward.

                      2
                      1 Comment

                      Co-founder

                      Many people are getting ghosted during the interview process these days so I started https://ghosts.fyi to track companies that regularly ghost. Let me know if you could see this being helpful during your job search!

                      6
                      0 Comments

                      SR. Maintenance Engineer

                      I had an panel interview(which seems the last interview?) on Nov.21st, sent thank you email, and received response(look forward to our next step) on same day. but have not heard back from them afterwards. I understand that we had Thanksgiving weekend but should I send follow up email? or should I just wait?

                      1
                      4 Comments

                      Glassdoor has 879 8x8 reviews submitted anonymously by 8x8 employees. Read employee reviews and ratings on Glassdoor to decide if 8x8 is right for you.