8x8 Reviews

Updated Jan 14, 2021

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4.3
86%
Recommend to a Friend
100%
Approve of CEO
8x8 Chief Executive Officer  David Sipes
David Sipes
3 Ratings
Pros
  • "Great people across all departments,(in 32 reviews)

  • "Company is growing very quickly - it's difficult finding a company of this size which still retains a startup-feel to its culture(in 26 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (1)

    "Amazing culture and growth trajectory"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    The amount of collaboration and can-do attitude at 8x8 is by far one of the best I've experienced in my 25+ year tech career. Leaders are engaging and humble, and the team members are eager to win in the market and enjoy the journey getting there.

    Cons

    Lots of work to be done building out new processes and the GTM organization. New leaders means change, but fortunately very good change and experience. We also have a ways to go with marketing our products. We have the best (and only) fully cloud platform with voice, messaging, and video - yet not everyone knows that yet.

    Continue reading
  2. "Great Company to work with"

    5.0
    • Work/Life Balance
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in New York, NY
    Recommends
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    Good compensation, a healthy environment, and supportive colleagues

    Cons

    medical benefits are not that great but still ok


  3. Helpful (1)

    "Watch your credit rating if you work for this company"

    1.0
    Former Employee - Senior Sales Enablement Manager in New York, NY

    I worked at 8x8 full-time for more than 3 years

    Pros

    I'm so angry I can't think of anything at the moment

    Cons

    When I was laid off, there was $2K in expenses I needed to enter so AMEX would be reimbursed. But I was given no access to the system so I couldn't do it. I begged for months to have it paid with no response in most cases as AMEX was coming after me. They FINALLY paid it after about 8 months, but neglected to pay the late fees and are now telling me that I should pay them. I now have a collection agency after me.... How can they be so incredibly insensitive and incompetent? FIX IT!!

  4. "Company is at a Turning Point"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administration in San Jose, CA
    Recommends
    Neutral Outlook

    I worked at 8x8 full-time for more than 8 years

    Pros

    Great People to work with that are highly committed

    Cons

    Chaotic leadership that will hopefully change with new CEO in place.

    Continue reading
  5. Helpful (1)

    "8X8 is a Great place to be!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Account Executive in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    Great Leadership and Technology. Very innovative company with easy to use products that are all developed by 8x8.

    Cons

    I have not experienced any negatives yet.

  6. "Career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Development Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    Thorough training experience with holistic teams.

    Cons

    I have yet to experience any cons as of yet.

  7. Helpful (1)

    "Fabulous Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Director in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time

    Pros

    Great onboarding process Competitive benefits Great team members Excellent support across the company

    Cons

    None so far...only good things to say

  8. "Channel"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Channel Sales Operate in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at 8x8 full-time

    Pros

    * Great people to work with

    Cons

    * Bad data * Management inst so great

  9. COVID-19

    "Great place to work. Great people and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Channel Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    Very easy to onboard remotely and get started with the role

    Cons

    none- except that COVID has prevented me from meeting my teammates

  10. Helpful (1)

    "Newly Hired"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    Amazing interactions with every person across the company so far. Seamless onboarding for new hires. Ready to learn on day 1.

    Cons

    Nothing so far that I have come across.

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