8x8 Reviews | Glassdoor

8x8 Reviews

To filter reviews, or .

Found 228 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
88%
Approve of CEO
8x8 CEO Vik Verma
Vik Verma
108 Ratings
Pros
  • "The company is growing and there is a great Fast Start program to on-board new employees(in 16 reviews)

  • "Lots of great people to work with at all levels of the organisation(in 16 reviews)

Cons
More Pros and Cons
  1. Featured Review

    Helpful (7)

    This is not just a Company, it is a Culture

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than 4 years

    Pros

    The most important thing you need to know is that 8x8 has a very distinct culture. Introvert or Extrovert, Tech or Non-Tech, new in career or seasoned veteran, individual contributor or people manager, this is a fast paced, energized and very fluid environment. It is also a place where you can own your success and career path. If you are driven, self motivated and able to navigate around issues, big and small,...

    Show More

    Cons

    The can be ambiguity and as a 8x8 grows, it means that new systems, applications and processes are introduced. Some have better roll-outs and training than others. It's a lot of change so to call the environment dynamic would be an understatement. Not sure this is a con since this is all being done to help the Company grow and achieve a higher level of operational efficiency. It can be confusing and at times frustrating...

    Show More

    Advice to Management

    Keep doing what you are doing with the All Hands, QBRs, announcements and messaging. It is easy to lose sight of the big picture and to know about all of the 'wins' when you have your are so focused on your small part of the puzzle. This constant communication is motivating and essential to helping all of us keep our eye on the prize. One of the Company Values is 'We Develop Our People'. I see a lot of people who...

    Show More

    8x8 Response

    October 30, 2018Recruiting Professional

    Thank you for your thoughtful and detailed feedback. We are excited to hear you are enjoying your time here at 8x8. Your description of our culture is pretty much spot on. We definitely encourage a collaborative environment as it is one of our core values. You are also right in that ...

    Show More
  2. This is the place to be

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    Fantastic Culture, everyone is a stakeholder, everyone's input and opinion matters. Management encourages ideas and input from every level. Peers care about your success and offer guidance, everyone wants to win. Great Compensation and benefit package. Simply put, this is the place to be.

    Cons

    No Negative input, this really is a great place.

    Advice to Management

    Keep doing what your doing. Your approach motivates us to do our best every day and break rules that don't make sense.

  3. Helpful (1)

    1 year review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than 2 years

    Pros

    Excellent leadership. Manager is incredible. When Vik speaks to the company it is a highly motivated and in-depth talk. Products are coming along which means more offerings to the market. Teams work together really well with other teams. This is the first company I have worked for where within the first year I haven't had a negative based talk with other employees regarding bad things here. Yes there is upheaval,...

    Show More

    Cons

    Some high end managers do silo, but that is to be expected. Changes in the system moves a little too fast.

    Advice to Management

    Keep working to bring the company together. Continue with the positive messaging. Push back on insurance companies trying to screw us over.

  4. Support Enablement Program Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Enablement Program Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    Awesome work culture with great transparency and amazing employee engagement. 8x8 welcomes new ideas and embraces change which I think is a great trait for a company to keep growing

    Cons

    I don’t think there is any con worth mentioning here.

  5. Helpful (2)

    Dumpster Fire Starts at the Top

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 8x8 full-time for more than 2 years

    Pros

    Pockets of really smart people who care.

    Cons

    1. Strategy changes as the wind blows or as a new "leader" is hired since the Exec Staff is a revolving door. 2. 8x8 missed one of the greatest bull markets over the past 2 years...can't have success when leadership isn't aligned. 3. Zero incentive for middle management to voice concerns or recommend ideas to solve systemic problems. You speak up, you get fired. 4. Marketing, Sales and Channel Leadership has no idea...

    Show More

    Advice to Management

    As stated above, management doesn't listen to advice unless it's from a fellow narcissist with an ivy league degree.

  6. Helpful (4)

    Good company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than 2 years

    Pros

    The company has good culture and is trying to improve benefits Good technology and learning opportunities. Smart management, colorful office. Feels good to work at office. People are friendly and nice. Mostly young crowd with fresh approach. Focused on goals and output. Free lunch on Wednesday, free snacks every day, games for relaxation.

    Cons

    Overall its a great company but some teams with bad work life balance and controlling nature do exist, slow growth

    Advice to Management

    Please ensure each individual gets what he deserves irrespective of the team and all have same rules in terms of flexibility.

  7. Helpful (33)

    Former employee

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at 8x8 full-time for more than a year

    Pros

    Accessibility to senior executives Wed lunches

    Cons

    Lack of innovation Toxic Marketing leadership Unhappy customers

    Advice to Management

    Replace current CMO, Rani Hublou who doesn’t understand the cloud communications market with an industry leader who has delivered on lead-gen at other mid-sized SaaS companies. Rani is a toxic, self-centered, egotistical executive to work with. Her toxicity is ruining morale and whatever is left of the culture at 8x8. She hires smart people but then shuts them off. Her meetings are monologues of her talking the whole...

    Show More
  8. Helpful (1)

    Former Employee

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 8x8 for more than 2 years

    Pros

    I am disappointed to say there are really none.

    Cons

    There are too many. Employees are severely micro managed. Decisions are made for the company with not what is good for the company and investors. Employees in general have no support from corporate because of the in fighting up there. No morals or good values.

    Advice to Management

    If you continue this trend and do not make a change at the top management you are going to loose all good employees, and many havd left.

  9. Helpful (3)

    8x8 is a solid place to work with a bright future

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staffing in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    A lot of change in a positive direction with Exec buy-in. Focus on technology and personnel improvements. Major growth while maintaining small company feel. Great team. New improved benefits offerings, faster stock vesting timeline exciting new comp plans, etc. Ability to add value in our change and growth

    Cons

    With growth comes growing pains. Not all systems and processes are nailed down, but this creates opportunity for those who have drive and passion to succeed.

    Advice to Management

    Keep caring about your employees like you do.

  10. Helpful (5)

    Big Opportunity

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than 2 years

    Pros

    There is a massive opportunity in front of 8x8 and most of the team understands, certainly Sr. Leadership, Sales, Channel, etc. The GTM is strong but could use some modifications. The technology is solid and stands with any provider. If organization continues to evolve from a "telco" to a SaaS company we will win.

    Cons

    Marketing needs some work from a creative perspective, Funnel and Pipeline need a lot of work. Love to Channel needs to continue. Those in CS and PS need to become more Customer Centric.

    Advice to Management

    Work to keep good employees. Keep focused on Channel. Work hard on "being easy to do business with" which means continue to improve CS, PS and Implementation Services. Improve internal process. We have enough training.

Found 228 reviews