8x8 Employee Reviews about "growing pains"

Updated Oct 16, 2020

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4.3
86%
Recommend to a Friend
100%
Approve of CEO
8x8 Chief Executive Officer  David Sipes
David Sipes
3 Ratings
Pros
  • "Great people across all departments,(in 32 reviews)

  • "Company is growing very quickly - it's difficult finding a company of this size which still retains a startup-feel to its culture(in 26 reviews)

Cons
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "growing pains"

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  1. Helpful (1)

    "Continued growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    - Many opportunities to work on and lead cross-functional projects. - Company moves quickly and decisively. - Innovative environment and products. - Competitive compensation and benefits, like flexible PTO. - The people here are definitely the highlight!

    Cons

    - Growing pains in some teams and departments. - Work / Life balance can be improved. - Culture and employee engagement should be developed more.

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  2. COVID-19
    Helpful (2)

    "Climb onboard and strap in. Have fun and transform collaboration and communication for your world."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Director in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    -You will not sit idle. Things move fast here. -Self-aware. From top to bottom and back up to the top there is a culture of accountability with a focus on better starting with them. - Opportunity. Wow, as someone who has spent the better part of two decades in the telephony industry, I have not felt this type of lull before a storm of rapid change since 2002 when VoIP was in its infancy. -The Product. To seize that wave of change and come out of it right, you can't just be in the right place at the right time. You need the right product. In this case, it is the right "Platform" of products, as companies just don't want the complexity or risk associated with cobbling a bunch of different solutions together for their complete communications and collaboration picture. Simple and unified will win out. - Other companies wait, save up, and to maximize the publicity, release major significant announcements in their product offerings once or twice a year. 8x8 literally releases hugely significant product upgrades in the middle of any given week (well tested) so as to not keep our customers from being able to benefit from them. And this happens frequently, enough to be almost trivial, like once every couple of weeks if not weekly.

    Cons

    -We are still a year away from being in the black if things go as planned. As we all know too well with COVID-19, plans change... - There is credible competition in each of the spaces we compete. Though no one can compete with us across all areas we serve (Voice, Contact Center, Video, Chat, CPaaS), there are strong single service players with name recognition. - Growing. As great a benefit it is to have new people and ideas, we still need to bring them in, get them onboarded, connect them, buy technology to serve them, evolve our tools and environment to accommodate an ever changing workforce. This creates challenges that are not bad necessarily, but just do present growing pains from time to time

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  3. "8x8 is an amazing place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - National Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    A true innovator in the industry, it's great to work for a company at the leading edge of technology. As a member of the channel team, I'm very proud of the commitment to our channel partners.

    Cons

    There are some growing pains as we are having a growth explosion. However, we're working quickly to insure all facets of our business are world class.

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  4. Helpful (1)

    "Loads of Opportunity!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    Fantastic onboarding process with 2 day training for all new employees. Hands on/open door approach. A company that seems to truly invest in their values and culture. There is so much opportunity to grow in this company if you aren't afraid of hard work. Great benefits and competitive pay.

    Cons

    The company is moving fast! If you require micromanaging this probably isn't the place for you. Some growing pains, but nothing out of the ordinary so far.

  5. Helpful (1)

    "Sky's the limit with opportunity at 8x8"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager, Customer Reference Marketing in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    There has been a huge amount of positive change at 8x8 in the past year. As a leader at 8x8, I can say unequivocally that we listen to our team and ensure everyone gets an opportunity to develop and deliver to the best of their ability. The company is moving fast!

    Cons

    Some growing pains, but nothing out of the ordinary.

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  6. "Growing Company with Great People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    High Growth Superior Product Investing in People & Product

    Cons

    The only con is the growing pains from fast growth.

  7. Helpful (1)

    "Company is growing!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 8x8 full-time for less than a year

    Pros

    8x8 is growing rapidly which allows for tremendous growth and career opportunities.

    Cons

    Working through growing pains with such a large global organization.

  8. Helpful (1)

    "You should work here!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    Great collaborative culture, friendly people, so so much potential, plus all of the cool free things (snacks, coffee, free lunch on wednesdays). We're also moving to a huge, beautiful office in Campbell!!

    Cons

    fast growing and fast paced, so there are some growing pains, but it makes it an exciting place to work

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  9. "excellence over ego!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for more than a year

    Pros

    8x8 is the first company I feel valued by all the leadership. This is not a place clouded by executive ego. 8x8 is a collaborative, welcoming place to feel accomplished in your career.

    Cons

    We are going through some growing pains and we have big goals......but with hard work (yes sometimes its hard) comes great rewards.

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  10. Helpful (3)

    "Everyone is new!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Positive Outlook
    Approves of CEO

    I have been working at 8x8 full-time for less than a year

    Pros

    Everyone seems pretty new to the company and I'm told its because we're growing so fast. I like that it feels like a start up company but its financially sound.

    Cons

    With everyone being so new, there are obviously some growing pains with processes changing for the better and ambiguity with all the new ideas that come with new blood. It can be unsettling but also exciting to be a part of a company that's making such an effort to evolve with the times.

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