Aéropostale Reviews | Glassdoor

Aéropostale Reviews

Updated September 21, 2017
1,377 reviews

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3.5
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Marc Miller
26 Ratings

1,377 Employee Reviews

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Pros
Cons
  • work life balance is tough, hours can sometimes be hard to handle (in 47 reviews)

  • Minimum wage and closing procedures (in 72 reviews)

More Pros and Cons

  1. Helpful (1)

    "If you're over 21 enjoy your promotion."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent pay sometimes fun people.

    Cons

    If you're not over 21 you can't get promoted. I've been working there for over two years. People who are over 21 who have been there for two weeks get promotions.

    Advice to Management

    Learn to do your job and stop asking me for help.


  2. Helpful (2)

    "aka Sweat Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Hurst, TX
    Former Employee - Store Manager in Hurst, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Good Pay. I had alot of experience. Those new to management start very low though.

    Cons

    No personal life. I have worked two weeks straight open to close with no help. Goal is to shove as much merchandise to the floor. Very Walmart-like. Hope you like working with 16 year olds. The Dm's cuss and are very demeaning and gossip all the time.

    Advice to Management

    Remember that people need a personal life to be happy at work.

  3. Helpful (1)

    "location is key"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    good money, great discount
    clear directives
    bonus plans for assistant managers also
    awesome rewards programs and contest incentives
    easy to keep high energy level

    Cons

    company changed it's mind a lot when I was there.....one day it's take all the sensors off and fold all this product to put on the front table and then the very next day they would make you put it back to hanging with the sensors on while taking apart something else for that very same table.
    store layout....too much congestion with fitting rooms directly across from check out. Rest of the store could be a bit more spacious in areas.
    in my case, too many management issues to deal with

    Advice to Management

    upper management needs to practice what they preach and remember that not every single second you will have a store full of people buying everything you talk about


  4. "Not enough workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    good discount.
    corporate is nice.
    nice staff when sent to other stores.

    Cons

    Not enough workers.
    Managers are disrespectful.
    Hard to get benefits.
    to get promoted, you have to be rude and obnoxius.
    they work you like a slave.

    Advice to Management

    treat employees better


  5. "At first, it was very exciting and fun then it became increasingly frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Sunrise, FL
    Current Employee - Sales Associate in Sunrise, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    - it can be a nice environment to work in
    - it is usually easy to get along with your coworkers

    Cons

    - you can be easily replaced by people who have not even been through orientation, yet they get consistent hours and you dont
    -managers can give you the run-around when you are trying to get more hours on your schedule

    Advice to Management

    If you are not interested in working with an employee anymore, express that so that employee will no longer waste their time trying to reach out and get more hours


  6. "Worst ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ontario, CA
    Current Employee - Anonymous Employee in Ontario, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some of the people that worked there was cool and nice. nice brakes and fun work environment. i love the store and the clothes and i will continue to shop at Aéro just not the store i worked at.

    Cons

    the managers are rude! i have never felt so disrespected ever in my life!

    Advice to Management

    try not to make other people fell small our unwanted. Being nicer is also a plus.


  7. Helpful (1)

    "millions of things to do and never any time to do it."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY
    Doesn't Recommend
    Approves of CEO

    Pros

    They are very competitive with pay. The corporate team are very friendly and personable

    Cons

    The work life balance is absolutely horrible. You never know when anything is going to change, so you can never really plan for it. The hours givin to run the business are never enough.

    Advice to Management

    Payroll is a major issue. You need to really plan out how long it takes to complete the actual task you send out to stores and give the appropriate hours. 2 hours to do a window change, mannequine changes & promos is obviously not enough. Just one example.

  8. "Aero"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    It is a good learning experience.

    Cons

    Too many to name but they do not give enough hours, they dont really give you opportunities to become another position if you wanted to, $7.40 an hour is not enough.


  9. Helpful (1)

    "i did not feel very comfortable here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Downey, CA
    Current Employee - Sales Associate in Downey, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Aéropostale part-time (Less than a year)

    Pros

    the work was pretty easy, however, no one was very friendly or did a good job at training

    Cons

    Everything about the store sucked.

    Advice to Management

    Teach your employees to actually train a newbie, rather than just expect for them to know everything.


  10. "Low pay, Lots of moving around"

    StarStarStarStarStar
    Former Employee - Sales Associate in San Marcos, TX
    Former Employee - Sales Associate in San Marcos, TX

    I worked at Aéropostale part-time (More than 3 years)

    Pros

    Requires no skill WHATSOEVER. You get your average break.

    Cons

    Minimum wage, ALWAYS on your feet, you have to talk to every customer in a 5 foot radius or you might get fired, you have to be fast paced, LOTS of bending over and folding clothes.

    Advice to Management

    Most managers are nice, keep up the good work.


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