A.G. Ferrari Reviews | Glassdoor

A.G. Ferrari Reviews

Updated October 23, 2017
9 reviews

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1.8
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Jarett Peppard
2 Ratings

Employee Reviews

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  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Belmont, CA
    Former Employee - General Manager in Belmont, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at A.G. Ferrari full-time (Less than a year)

    Pros

    Good company with open communications and team building.

    Cons

    Sometimes acted a bit to "corporate" and stifled creativity that might have helped business


  2. "So much sizzle but where is the steak?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Finace in Alameda, CA
    Former Employee - Vice President Finace in Alameda, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at A.G. Ferrari full-time (Less than a year)

    Pros

    Great premium brand and store experience. There are a few great people that work at HQ and at the store level.

    Cons

    Poor and inept leadership at HQ level, broken business store model. Failed CPG rollout to nationalize brand. Very high turnover at all levels. Reflection of poor leadership.

    Advice to Management

    Advice to Ownership. Sell, if you can.

  3. Helpful (4)

    "Not a great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Oakland, CA
    Former Employee - Manager in Oakland, CA
    Positive Outlook
    Disapproves of CEO

    I worked at A.G. Ferrari full-time (Less than a year)

    Pros

    The scope of work is remedial, which is a plus for people who are willing to do that. Employee discount is baffling, as 20% off of a $12 sandwich is still quite a high price.

    Cons

    In the time I worked here quite a few flags stood out. One of which was the initial offer for full time employment. Was promised 40 hours when it came down to how they were scheduled, and ended up working 6 hour shifts on average. Another is the seniority structure in which management banks PTO. When GMs have so much time saved up, I found it incredibly difficult to manage the store in their absence and felt taken advantage of as I got stuck with working hard, long hours on the busiest of days. Food went rancid left and right in the store, and no one was being held accountable for it not being taken care of during inventory time. Listen to the reviews and really make a judgement on whether you can really live with the onslaught of negative feedback. If you do decide to work for Ag Ferrari, be prepared to be cut out of the picture one way or another, regardless of the quality of your work and experience.

    Advice to Management

    Need I say more?


  4. Helpful (6)

    "The epitome of corporate investors ruining another family business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at A.G. Ferrari full-time (Less than a year)

    Pros

    This whole review is for their corporate office/kitchen in Alameda, not the retail stores.
    They will offer you a good wage, a good schedule, a good ego stroke, a bonus structure that sounds great but you will never see a bonus and you will soon be working on your days off (for zero compensation) because they cant rehire people as fast as they indiscriminately let them go and the praise for working extra to get the job done is few & fair between or generally nonexistent. If you want to dissuade someone from working in the food industry, this is the place.

    Cons

    Bad insurance (always a promise that they are getting better but it never materializes).
    No 401K (really?? Also, a promise for one but never happens).
    10-12 hour days are the norm if youre on salary. Many people work 7 days straight with no day off on top of their normal schedule (so 10-12 day weeks are common) & once you do that, they will expect that each & every time they are short-handed, which is very often. When you tell them that they need to hire more people to replace the ones they just fired, they will tell you that you just need to work more...again, for no compensation.
    They will offer you alot of money to come work for them & once youre in & fix everything thats wrong with them, they will let you go. Its the standard story youve heard 100 times; investors "save" family business that filed bankruptcy (twice), hire talent from local high-end markets & restaurants to "be a part of the team and grow the business", once the experienced people set everything up & put all the processes in place, they will let them go, for no reason whatsoever, they have done that with many people that set up their kitchen and all their processes. That leaves nobody to run the place but inexperienced & overworked grunts.
    They have no passion for food, no care for their employees (see above regarding insurance/401K/schedule), no compassion for overworked employees and absolutely no remorse when they decide to eliminate your position.
    Absolutely zero consideration for the balance of life/work, there is no balance, they expect you to drop your whole life because they cant keep good people.
    They frequently "clean-house" where they will fire all their store managers (and sometimes all the staff, just look at their Careers link) & rehire cheaper, inexperienced people so theres a constant state of training people, if thats not a prime example of poor upper management and greed, Im not sure what is.

    This is exactly the kind of place that gives the food service business a bad name. Ive been in this business a long time, this place will not survive under this management for long and will probably kill the AG Ferrari name for good.

    And please get Mr Fearrari off the this page as the CEO, youre just dragging his name through the mud... Jarett Peppard, hes the new CEO.

    Advice to Management

    More of advice to their corporate investors, fire EVERYONE that has a "C" in front of their title, sell everything, give the money to your overworked employees, close the doors & let the AG Ferrari name rest in peace. Seriously, you can hear the funeral bell tolling in the distance...Castro store is closing & you are trying to hire managers for each & every store? Wow, you guys are circling the drain, why bring so many good & passionate people down with you?


  5. Helpful (3)

    "Do not work here"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It was a job, period.

    Cons

    This is a very poorly run and poorly managed company

    Advice to Management

    Get your head out of the ground, pay attention to not just what your staff says but what the customers want and look at reality, it is not always what was written down my the consultants


  6. Helpful (3)

    "A.G. Ferrari Frauds Would be a More Appropriate Franchise Name"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in San Francisco, CA
    Former Employee - Supervisor in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at A.G. Ferrari full-time (More than 3 years)

    Pros

    * A step up from working at a sandwich-counter only shop like Subway, Quizno's, Jimmy John's.
    * No late nights or graveyard shifts.

    Cons

    * A series of bad business decisions has driven away most of the old A.G. Ferrari customer base from the company's "glory days" - the company has been whittled down from 13 stores to 6.
    * This current ownership, the third such in the last four years, does not listen to what remains of the old customer base in terms of what sort of product they would like to see in the store. Instead, they have decided to take the approach of trying to "beat a dead horse" by pulling ideas out of their hat, completely out of left field.
    * The current ownership decided to get rid of the very nice Willie Bird Thanksgiving Turkey Dinner, which had been a company staple for years, much to the dismay of many loyal customers (you cannot get a Willie Bird turkey at Whole Foods, Safeway, or Lucky!).
    * Current employee turnover is at an all-time high, FYI.

    Advice to Management

    Listen to what remains of your dwindling customer base in regards to what they would like to see sold in the stores; they were there first, they remember the "good old days", and know what sells.

    Price your sandwiches accordingly and fairly; a basic turkey/cheese/lettuce and tomato/mustard+mayo should NOT cost $10.99 - why would anyone waste their money when they can get a better sandwich at Lee's Deli, The Sandwich Spot, or Tony Baloney's to name a few, for a few less dollars.

    Drop the slick, corporatized approach and adhere to a more Lower East Side (NY), old-school aesthetic and theme - specialty food shops/delis are a birthright in NYC, they do it right!


  7. Helpful (4)

    "Horribly managed in every part of the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in San Francisco, CA
    Former Employee - Supervisor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at A.G. Ferrari part-time (More than a year)

    Pros

    If you need a job, any job, and you want to learn about Italian cheeses and wines, then it's an ok job. But beyond that, it's not a good company. Keep in mind that the company changed hands early-mid 2014, so hopefully things will slowly get better.

    Cons

    Managers are completely inept in almost every way. Corporate consistently made damaging decisions, which lost almost all of A. G. Ferrari's customer base.

  8. "Great work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at A.G. Ferrari full-time

    Pros

    Management rocks Its a tough job

    Cons

    Not the best hours but it worked

    Advice to Management

    ...


  9. "Well organized company, have had mixed managers but altogether everyone enjoys what they do."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends

    Pros

    Pay is well for a service job and always on time.
    Opportunity is there to advance when the company is doing well as a whole.
    Employees allowed free lunch up to $10.00.
    Management and CEO are very present and friendly.

    Cons

    Company is downsizing and cutting costs, including pay.

    Advice to Management

    Management takes great care of their employees, but they can use a break, too!