A. O. Smith Reviews | Glassdoor

A. O. Smith Reviews

Updated November 25, 2017
61 reviews

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3.6
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Ajita G. Rajendra
11 Ratings

61 Employee Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    Current Employee - Product Engineer in Johnson City, TN
    Current Employee - Product Engineer in Johnson City, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at A. O. Smith full-time (More than 5 years)

    Pros

    Profitable, well run company. Fun place to work

    Cons

    There aren't any right now


  2. "Not Worth It!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Haltom City, TX
    Current Employee - Anonymous Employee in Haltom City, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at A. O. Smith full-time (Less than a year)

    Pros

    Small company, so everyone knows each other. Company is growing so there may be room for new employees. Not too fast paced.

    Cons

    It’s like high school, there are cliques. So if you don’t get along with the clique...they will weed you out. They expect you to know everything within weeks of employment. No formal training.

    Advice to Management

    Watch your salary employees taking too many long breaks. That’s time theft. You’ll lose people that see that behavior and they’re the ones that are loyal and on time and take breaks like they are supposed to. Morale for the loyal employees goes down because salary employees abuse their breaks and lunches. And do more formal training for new employees.

  3. "Technical Residential Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Specialist in Johnson City, TN
    Current Employee - Tech Support Specialist in Johnson City, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A. O. Smith full-time (More than 3 years)

    Pros

    Ability to learn the best procedures to handle customer issues and resolve problems.

    Cons

    Not enough hours in a day to continue working.

    Advice to Management

    Open the company 24 hrs 7 days a week!


  4. "Excellent Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at A. O. Smith full-time

    Pros

    Great opportunities for growth and development

    Cons

    Business is transitioning through new systems and at times seems to lack direction


  5. "Fair pay and benefits, awful management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Johnson City, TN
    Current Employee - Lab Technician in Johnson City, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at A. O. Smith full-time (More than 5 years)

    Pros

    This company offers competitive pay and benefits. For the most part they are family oriented and realize life happens and are accommodating.

    Cons

    Project schedule needs work, communication between departments is nonexistent and moral runs low because management doesn't know how to inspire people.

    Advice to Management

    Better project scheduling, improve communication between departments


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Technician in Ashland City, TN
    Current Employee - Engineering Technician in Ashland City, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A. O. Smith full-time (More than 3 years)

    Pros

    Working with friendly and knowledgeable people

    Cons

    Very hot during the summer - not climate controlled

    Advice to Management

    Keep pushing forward with innovation, automation, and process controls.


  7. "OK place to work that could pay more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unspecified Engineer
    Current Employee - Unspecified Engineer
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at A. O. Smith full-time (More than 5 years)

    Pros

    It's a well established global corporation with excellent resources. Many employees work their entire lives for A. O. Smith.

    Cons

    Low wages (well below average). Seems like they do what they can to pay you as little as they can get away with.

    Advice to Management

    I wish that management would get rid of bad employees, supervisors, managers, etc. Too many good employees are forced to do the work of their lazy co-workers.

  8. "Not worth the money.Management sucks.Too much stress."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Assembler in Johnson City, TN
    Former Employee - Assembler in Johnson City, TN
    Doesn't Recommend
    No opinion of CEO

    I worked at A. O. Smith full-time (More than 5 years)

    Pros

    Some good people,I made some good friends there,pay was good but I got a point for clocking out a minute early to get to my friend/coworkers funeral who was murdered.

    Cons

    Too strict of a point system,I got a point when I was pregnant (high risk) and was out for 7 months and didn't find out about it til months later.The main boss at the time was a liar and totally unfait.

    Advice to Management

    Stop playing favorites.


  9. "Good Work Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at A. O. Smith full-time

    Pros

    Good benefits and they take care of their employees

    Cons

    Different attitude towards employees of the company they acquire.


  10. Helpful (1)

    "meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Positive Outlook
    No opinion of CEO

    I have been working at A. O. Smith full-time (More than 3 years)

    Pros

    -compensation in top 30% locally
    -beautiful office/work environment
    -great location, free covered parking
    -technology is up to date, e.g. iPhones issued, iPads, etc

    Cons

    -women are not promoted...NO C-LEVEL women exist, 13,00+ employees and only one woman in the level below C-Suite
    -C-Suite focused on self, poor managers of people
    -some departments have high levels of turnover
    -women engineers not promoted
    -lack of ethnic diversity, mangers all look like cousins
    lots of "values" talk but no paid sick time for hourly workers...what sort of value is that?

    Advice to Management

    pay attention to exit interviews


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