A Place for Mom Reviews
77% would recommend to a friend
(906 total reviews)
Larry Kutscher
81% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Work from home, good pay, very rewarding and a sense that you are truly helping others in need." (in 87 reviews)
- "You can make good pay if want to have no life and work all the time while being treated like dirt every day." (in 33 reviews)
- "Excellent training which consists of 1 week in Seattle and 6 months from your home office." (in 29 reviews)
- "Unfortunately for them, this a people business and the emotions are high but upper management does not care about what it's employees need, the unique challenges of the job, or the obstacles that have to be overcome." (in 10 reviews)
Ratings by Demographics
This rating reflects the overall rating of A Place for Mom and is not affected by filters.
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Found 906 of over 943 reviews
Updated Nov 30, 2023
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- 5.0Nov 27, 2023Senior Living AdvisorFormer Employee, more than 1 yearCleveland, OH
Pros
Everything was great, data driven, treated with respect.
Cons
There was a global pandemic, not sure if anyone remembers.
- 1.0Nov 30, 2023Customer Success ManagerCurrent Employee, more than 3 years
Pros
The CSM team is a fantastic group of sales professionals with a passion for seniors. They want to succeed but don’t know how with the current metrics and managers in place.
Cons
The CSM program is a great idea and very needed and helpful to the customers. However, APFM rolled it out too quick- hired 100 people without a clue as to how to quantify what they bring to the table and measure success. So the metrics changed monthly- the management cannot explain how they arrive at your monthly quota, but if you miss quota two months in a row you are put on a coaching plan and a PIP! Everyone has been on a PIP! It’s a joke. I have never seen a company with more unhappy people working there. I was glad to get out. It’s a revolving door with managers and CSM’s leaving in droves. Two major layoffs in 2023. Everyone is miserable. Hitting the metrics does not equate to quota achievement- everyone see’s it!!
1 - 3.0Nov 17, 2023Senior Living AdvisorFormer Employee, more than 1 yearSeattle, WA
Pros
Work from home Great training
Cons
Poor lead quality Unrealistic quota expectations You will have to work 6-7 days a week to MAYBE make quota. They shed people rapidly, you could be let go any moment, the turnover here is insane.
2 - 2.0Nov 29, 2023Sales AdvisorCurrent Employee, more than 1 yearKansas City, MO
Pros
Pay if you are good but numbers were unattainable after ramp
Cons
Micromanagement and mean management mean emails and daily criticisms very negative management style
- 1.0Jul 21, 2023AdvisorFormer Employee, more than 5 years
Pros
Ability to work from home.
Cons
I was a top performing advisor for many years before getting promoted. I was told many lies by management about my new position, before ultimately being laid off during company downsizing. Other teammates that had been there for only a few months were chosen to stay over people that have been with the company for years! This company has no care or concern for top performing advisors, experience, or seniority. There is also no concern or investment in the training department. The company hires people outside the industry rather than promoting within, I can only imagine so they can pay less. Therefore, new employees will not get trained by anyone with experience actually doing the job, but people reading from a script on a screen. I worked at APFM for 6 years and had 7 different managers, so that tells you what the turnover is like. Management should be ashamed of the way the treat their employees, especially those with experience that brought so much value to the company. Their “values” are very nice to preach, however management has no inclination to abide by them.
17 - 5.0Nov 24, 2023Senior Living AdvisorCurrent EmployeeTampa, FL
Pros
The best place for mobility. The like keeping their employees and have many resources to help you grow!
Cons
Depends on the department and people you work for.
- 5.0Nov 25, 2023Systems AdministratorFormer Employee, more than 3 yearsAshburn, VA
Pros
Good working hours + no commute.
Cons
I have no cons to my experience here.
- 5.0Nov 25, 2023EmployeeCurrent Employee, more than 3 yearsPhoenix, AZ
Pros
Learning opportunities, benefits, great coworkers.
Cons
None to be mentioned at this time.
- 5.0Nov 24, 2023AnonymousCurrent Employee, more than 1 yearChicago Hts
Pros
Pay is good, like working from home.
Cons
I don’t have any cons yet.
- 5.0Nov 22, 2023Data Services Team MemberFormer Employee, more than 3 yearsDetroit, MI
Pros
Updated systems, great PTO and benefits, great culture.
Cons
Stressful work, figuring out work/life balance.
A Place for Mom Reviews FAQs
A Place for Mom has an overall rating of 4.0 out of 5, based on over 943 reviews left anonymously by employees. 77% of employees would recommend working at A Place for Mom to a friend and 79% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
77% of A Place for Mom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated A Place for Mom 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at A Place for Mom to be benefits, culture, career development and the cons to be management, senior leadership.
