A Place for Mom Reviews | Glassdoor

A Place for Mom Reviews

Updated July 9, 2017
58 reviews

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1.0
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A Place for Mom CEO Sean Kell
Sean Kell
41 Ratings

58 Employee Reviews

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Pros
  • Work from home - flexible schedule (in 54 reviews)

  • Fast growing organization that is changing the landscape of Senior Living by helping families simplify their search of senior living (in 39 reviews)

Cons
  • Working from home is not for everyone, you need to be able to separate yourself from work (in 8 reviews)

  • Lean staffing -- sometimes difficult to maintain work-life balance (in 7 reviews)

More Pros and Cons

  1. Helpful (3)

    "Most of these reviews are fraud"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at A Place for Mom (More than a year)

    Pros

    I worked here almost 2 years before I couldn't take it anymore.

    Cons

    Not an honest company. Just wanted to write this as it is company policy to have employees write false reviews to boost company image.

    Advice to Management

    Get real guys, stop lying to people.

    A Place for Mom Response

    Jul 12, 2017 – VP Brand Marketing

    We strongly disagree with your statements. A statement that “Most of these reviews are fraud” is defamatory and libelous, and a false and misleading allegation that we have committed a criminal... More


  2. Helpful (5)

    "Sla"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at A Place for Mom full-time

    Pros

    Help families and seniors! Work from home.

    Cons

    You can exceed quota and give it all you have but you will never make these people happy. They want more.... The regional manager can be a micromanager because they are bonused in your sales. They have 0 responsibilities except to get you to make them more money! They are blatant about this aspect. Get stuck on benchmarks that do not effect outcome and they will hound you about them just because they believe them!

    Advice to Management

    Get down into the trenches understand the front line, senior living and the families that we serve.

    A Place for Mom Response

    Mar 16, 2017 – VP Brand Marketing

    Thank you for your feedback. It is difficult juggling our daily tasks and living our values. It’s an ongoing endeavor that sometimes we get right and also know there is opportunity for improvement... More

  3. Helpful (4)

    "Elder Care Advsior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Elder Care Advisor in Philadelphia, PA
    Former Employee - Elder Care Advisor in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at A Place for Mom full-time

    Pros

    Liked the fact you were helping people find elder carre services .

    Cons

    Management listens to your phone calls. Lots of unqualified calls.


  4. Helpful (4)

    "Community Relationss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at A Place for Mom full-time

    Pros

    Work from home office/initially you feel like you can help families

    Cons

    Challenges with crediting sales/changing expectations all the time/internal team challenges

    Advice to Management

    Care about employees and feedback.


  5. Helpful (11)

    "Not a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent hours, can work from home

    Cons

    The fire people for no reason, the IT leader yells and swears at everyone, the CEO plays favorites, the pay is mediocre, Sales people are held to impossible standards

    Advice to Management

    Take a class in how to manage people and stop being jerks.


  6. Helpful (12)

    "Not a Start Up Anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at A Place for Mom (More than 3 years)

    Pros

    Great Peer to Peer culture and environment.
    Some positions allow you to WFH

    Cons

    Pays below national average across all jobs
    Says they are transparent, but are not - waves of workload without any indication of changes
    Bad communication from leadership down.
    False sense of safety and growth opportunities.
    This company is a stepping stone for employees as there is minimal upward mobility

    Advice to Management

    Actually be transparent
    Need tuition reimbursement for actual employees not just scholarships for non employees
    Stop lying about compensation

    A Place for Mom Response

    Aug 24, 2016

    Thank you for your feedback. At A Place for Mom we are constantly seeking to attract top talent to our organization by offering a competitive overall compensation package. We regularly evaluate our... More


  7. Helpful (15)

    "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Living Advisor in Chicago, IL
    Former Employee - Senior Living Advisor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I joined this company with the intention of helping people. Unfortunately, that never happened.

    Cons

    This company is highly corrupt. This trick consumers into thinking that they have some sort of helpful, inside scoop on the senior housing industry. They know nothing about what they claim to know. I could not ethically continue working for this company. The amount of unethical things I was asked to do was unbelievable.

    Advice to Management

    Stop hurting families. Your entire program is built on deceit and lies.

  8. Helpful (20)

    "Homophobic, racist, pretentious, dead end job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable in Seattle, WA
    Former Employee - Accounts Receivable in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at A Place for Mom (More than a year)

    Pros

    None. There was a niche in the market you filled and filled it first but your competitors are going to eventually out you out of business because you prey on the family members of the elderly because of commission (And do no follow through). And your contracts and fees to group homes and assisted living for referrals are disgusting. It should be illegal. Shame on you.

    Cons

    Overall the review score on glassdoor is 3.3. Not great, not horrible. Remove all the salespeople that get incentives to leave 5 star reviews off and the curve scews significantly right. Probably close to a 2. Which is one of the lowest reviews I've ever seen. Consider that when applying.

    Advice to Management

    Follow the business model of your two top competitors who actually want to help their clients and CEOs don't earn over $200- $300k per year. Yeah, I saw the postings on the kitchen bulletin boards prior to quitting. Make your executives take paycuts and treat your employees better.

    A Place for Mom Response

    Jun 10, 2016 – Editor in Chief

    We have reviewed your feedback and take your allegation seriously. As a matter of Company policy, we would conduct an investigation should an allegation such as yours be brought to our attention. If... More


  9. Helpful (10)

    "Terrible place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You meet nice people. That's it

    Cons

    Pretty much everything. They don't care about you at all. They see you as a dollar sign and that's it. Impossible goals to meet. Overall a terrible place to work.

    Advice to Management

    Shut it down. They don't care about you or the people they try to help. Too bad Joan Lunden can't see what a terrible place it is.


  10. Helpful (10)

    "Multi-Department Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible schedule and free coffee.

    Cons

    Terrible overall vibe to the company, with EXTREMELY HIGH turnover; bottom 10-20% pay rate, unless at executive level or transferring from Expedia (CEO's old company); minimal benefits; lack of corporate vision - constantly shifting objectives; serious gossip (not joking); unable to move up in company unless transferring from outside; etc.


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