A Place for Mom Reviews | Glassdoor

A Place for Mom Reviews

Updated February 9, 2017
184 reviews

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Full-time Part-time

184 Employee Reviews

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Pros
  • It can be very lucrative, it's also very nice to work from home (in 45 reviews)

  • Fast growing organization that is changing the landscape of Senior Living by helping families simplify their search of senior living (in 34 reviews)

Cons
  • Working from home sounds easy but it's very challenging (in 6 reviews)

  • New reimbursement method "part base salary and part commission" really short changed the SLA's (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "A great company that appreciates their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Living Advisor in Baltimore, MD
    Current Employee - Senior Living Advisor in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A Place for Mom full-time (Less than a year)

    Pros

    -Work from home
    -Set own hours partially
    -Great Upper Management team
    -Listens to employees suggestions
    -It's a we grow together company. Everything is changing constantly but they keep us up to date.
    -Bonus pay. Extra incentives/prizes offered.
    -Encourages each employee to Become Their Best!!!!

    Cons

    -Health Insurance could be better.
    -Sometimes they are a little overbearing.
    -If you do not plan you could become overwhelmed.
    -You sometimes feel in competition with your team.

    Advice to Management

    Increase insurance options with lower deductibles, and cheaper rates for families.

    Keep up the great work.


  2. "Sales"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at A Place for Mom full-time

    Pros

    Flexibility, benefits, great work/life balance

    Cons

    Always changing SOP's, lack of communication, lack of tools to be successful


  3. Helpful (4)

    "Senior Living Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Sense of helping seniors and families find the right care they can afford
    -Great management
    -Good compensation
    -Good benefits
    -Love working from home

    Cons

    -Mandatory 5 hour weekend shifts
    -Mandatory evening shift each week

    Advice to Management

    Stop giving the newbies all the good leads, remember that tenured advisers need to be able to hit and exceed quota too.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A Place For Mom is a great place to be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A Place for Mom full-time (More than 3 years)

    Pros

    Great company that truly values their employees, partners and the families they serve. Great leadership and a company that lives their mission.
    Working at A Place For Mom is the opportunity to work for an innovative technology / marketing company that continues to create tremendous success in a great growth industry.

    Cons

    It's often difficult to find enough talent to keep up with demand. Also, the service is free, so it's often difficult to help families understand how the service works and that there truly is no cost.

    Advice to Management

    Keep up the great work!


  6. Helpful (1)

    "APFM is worth the consideration for future employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work/Life Balance
    Flexibility
    Supportive culture
    Growth company
    Financial rewards
    Many sales contests
    Top Performer Company Trip annually

    Cons

    Limited professional growth opportunities
    Occasional Evening/Weekend work could be viewed as a detriment if you're not wanting that in a position.

    Advice to Management

    Implement a strategy to identify and develop employees as future leaders of the company.


  7. "Elder Care Advsior"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Elder Care Advisor in Philadelphia, PA
    Former Employee - Elder Care Advisor in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at A Place for Mom full-time

    Pros

    Liked the fact you were helping people find elder carre services .

    Cons

    Management listens to your phone calls. Lots of unqualified calls.


  8. Helpful (3)

    "Finally, a place where I love BOTH the mission and the work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Engine Marketing Specialist in Seattle, WA
    Current Employee - Search Engine Marketing Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A Place for Mom full-time

    Pros

    The longer I work at A Place for Mom, the happier I am. This is a wonderful, balanced environment to work in, and I feel good, every day, knowing that I'm coming to work for a company that truly does good work, provides an excellent service, and helps people with decisions that are important to their lives. The people I work with and for are extremely smart and talented - it's one of the first places I've worked where I feel comfortable and confident that management will consistently take smart actions and make the right decisions for business success and for the company itself. And the people I work with, throughout the office, are interesting and nice, and all seem to enjoy and care about the work they do. The office environment is very comfortable, and the views from the 32nd floor of the Columbia Center are extraordinary. Management encourages an excellent work and home life balance, which allows me to work hard while I'm in the office, but still have the time and flexibility to close up work at a reasonable hour and enjoy life outside the office. And like I said, from management and employees, top to bottom, all seem to care about the work we do, and most of all, the people we help along the way. Overall, I've had an excellent experience working at A Place for Mom, and look forward to being part of the company's success for a long, long time.

    Cons

    I can't think of any really. The company's compensation and benefit plans all seem fair to its employees, and in pretty much everything it does, the company seems to want to do the right things for its clients and team.

    Advice to Management

    Keep up the good work to build a strong company that is profitable and successful, while keeping an eye on doing good work for all of the clients who reach out to A Place for Mom for guidance and help.


  9. Helpful (3)

    "Community Relationss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at A Place for Mom full-time

    Pros

    Work from home office/initially you feel like you can help families

    Cons

    Challenges with crediting sales/changing expectations all the time/internal team challenges

    Advice to Management

    Care about employees and feedback.


  10. Helpful (2)

    "two thumbs up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A Place for Mom full-time (More than 3 years)

    Pros

    APFM has a great group of people to work with. Everyone is a team player and dedicated to the noble mission of helping those in need.

    Cons

    The benefits could be better.

    Advice to Management

    Keep up the good work! Thank you for supporting everyone's growth and opportunities within the company.

    A Place for Mom Response

    Aug 31, 2016 – Editor in Chief

    Thanks for your feedback and happy you are enjoying your time with A Place for Mom.


  11. Helpful (9)

    "Harsh Conditions and No Work Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Living Advisor
    Former Employee - Senior Living Advisor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at A Place for Mom full-time (More than 3 years)

    Pros

    Work from Home
    Amazing families
    Incredible teammates
    Good benefits

    Cons

    60 hours is never enough - and you can only clock in for 40.
    Quotas and back-outs are ridiculous
    No management support - they will throw you right under the bus
    No opportunities for growth

    Advice to Management

    Stop your burn 'em and churn 'em mentality. Value your employees. Lead by example and work like you expect them to do. Support your team. Offer opportunities for growth from within - not just from your industry cronies who you bring on board at an outrageous rate. Don't think that because you record everything we say that we don't talk on our cell phones and know everything that is going on.

    A Place for Mom Response

    Aug 24, 2016

    Thank you for your feedback. Working the amount of hours you referenced is definitely out of the ordinary. In those instances where employees need to work overtime, they are required to tell their ... More



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