A Wireless Reviews | Glassdoor

A Wireless Reviews

Updated May 16, 2017
418 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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George Sherman
19 Ratings

418 Employee Reviews

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Pros
Cons
  • Upper management for the district and regional only see you as a number for the most part (in 67 reviews)

  • There is very little work life balance as many sales can't happen without approval (in 22 reviews)

More Pros and Cons

  1. Featured Review

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Saint Cloud, MN
    Former Employee - Assistant Manager in Saint Cloud, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at A Wireless full-time (More than a year)

    Pros

    Management was phenomenal and kept things interesting with store contests. Flexible hours, great team experience.

    Cons

    As long as you believe in what you are selling, there are virtually no downsides to this company

    A Wireless Response

    Mar 8, 2017 – Director, Talent Acquisition

    Thank you so much for this awesome review! It is great to see that you had a great experience. We are continually trying to find ways to make A Wireless and fun and profitable environment for all.


  2. "Unfortunate"

    Star Star Star Star Star
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY

    Pros

    Good money as long as you maximize the most of every sale and know how to hit 75% of your goals. Base pay is decent, the rest if up to you

    Cons

    Upper management
    Better base pay would be nice
    As a manager I make under 48,000 a year with all of the work I do and how much I sell, I deserve more than that.
    No opportunity to growth past management in your area, you would have to move to a different state.

    Advice to Management

    Appreciate your managers more
    Them and their sales consultants are the reason you have a job.


  3. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at A Wireless (More than a year)

    Pros

    great co workers, good customers

    Cons

    to much pressure to meet quota


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  5. Helpful (1)

    "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Consultant in Ukiah, CA
    Former Employee - Wireless Sales Consultant in Ukiah, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at A Wireless full-time (More than a year)

    Pros

    Flexible hours, trained heavily with other managers from other stores throughout the area. We could transfer inventory easily from store to store to get sales when needed. Lateral communication was high, knew workers from other stores, either by training or working at other locations to build a team network that was based off of face to face interaction.

    Cons

    Low pay, compensation isn't as good as they make is sound. Management was in Iowa. Emails were constantly being sent, about 80 emails per day, and while you are trying to make sales, management was constantly on you about taking a test or a paper that needed to be signed and returned by the end of the day. So when we'd close at 9PM, you'd still have to catch up on all the paperwork that needed to be turned in by the end of the day. So you'd end up leaving around an 1 or 2 later than what you were scheduled for.


  6. "Great Store Experience-Poor Management Experience"

    Star Star Star Star Star
    Current Employee - Wireless Sales Consultant in Crete, NE
    Current Employee - Wireless Sales Consultant in Crete, NE

    I have been working at A Wireless full-time (More than a year)

    Pros

    Fast Paced, Flexible, Fun, Ability to make good salary with commission

    Cons

    Poor Upper level Management, Too focused on sales numbers and not the customer experience, Not a lot of area for upward mobility, lots of systems and things to learn without sufficent training

    Advice to Management

    Promote sales reps to manager instead of hiring from outside the company, it will save lots of training of the manager themselves from the store reps on day-to-day activities. Focus more on the experience of the customers instead of what they bought in order to reduce churn and make sure the customers are satisfied with their purchase.


  7. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Pewaukee, WI
    Current Employee - Retail Sales Consultant in Pewaukee, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at A Wireless full-time (Less than a year)

    Pros

    It's great for an entry level position and will teach you skills to help sell. Have many prizes, depending on which store you end up and with what manager it could be a great opportunity.

    Cons

    Unfortunately I ended up in a weird situation and only received a week of training and then was opening and closing the store by myself.

    A Wireless Response

    Apr 24, 2017 – Director, Talent Acquisition

    We are glad to see that you have been learning sales skills that can carry on with you throughout your career! It sounds like you were entrusted to take care of the store in your managers absence ... More


  8. Helpful (1)

    "Great pay if you can put in the hours. Very small chance of career growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Charlotte, NC
    Former Employee - Store Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at A Wireless full-time (More than a year)

    Pros

    Highly organized, well structured, and competitive pay with benefits.

    Cons

    Poor leadership, unreasonable goals, and long hours.

    Advice to Management

    Provide more transparency through your leadership chain. Create goals based on present store performance. Give more holidays to not burn out employees.

    A Wireless Response

    Apr 24, 2017 – Director, Talent Acquisition

    We have been going through a restructure to address low performers, including leadership. Retail hours for any company is always a challenge for employees but it is the nature of the business. We ... More


  9. Helpful (3)

    "Worst job I've ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Murray, KY
    Former Employee - Sales Consultant in Murray, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at A Wireless full-time (Less than a year)

    Pros

    My store was pretty flexible with scheduling if they liked you. There is potential to make decent money if you work hard enough.

    Cons

    Management is INCREDIBLY immature and all they care about are numbers, rather than the integrity of the store. They will let employees get away with blatantly lying and screaming at others in front of customers, so long as they hit their goal targets. Managers provoke and feed into drama constantly, and pick favorites. Managers also promote and allow employees to lie to customers to get sales. There is a reason turnover is so high in the Murray, KY store....if I could rate this a zero I would. Stay away from this place!

    Advice to Management

    Get new managers....


  10. Helpful (1)

    "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Birmingham, AL
    Current Employee - Store Manager in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at A Wireless full-time (More than 5 years)

    Pros

    Meet lots of people in and out of the store

    Cons

    District Managers are horrendous. Zero class

    Advice to Management

    Find decent district managers that care about their people not the bottom line


  11. "Premium Retailer of Verizon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Greenville, NC
    Current Employee - Sales Representative in Greenville, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at A Wireless full-time (Less than a year)

    Pros

    Good company to work for as far as benefits and hours.
    Usually great people to talk to as far as customers.

    Cons

    Hourly pay is $8 an hour
    Commission is hit or miss and if BJs is slow, so is your store inside.
    Upper management for the district and regional only see you as a number for the most part.

    Advice to Management

    Hourly pay needs to be raised to accommodate for the lack of commission sometimes. The drawings and contests are hard to win which means you still lack extra money. Stop seeing people as just a number.


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