A&W Restaurants Reviews | Glassdoor

A&W Restaurants Reviews

Updated April 26, 2017
127 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Emil J. Brolick
28 Ratings

127 Employee Reviews

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Pros
  • the employee are friendly, not hard, easy work easy money (in 7 reviews)

  • 65% discount on food, flexible hours, you can work your way up to higher positions (in 3 reviews)

Cons
  • High turnover, low pay, minimum advancement (in 8 reviews)

  • Minimum wage for most, but should be expected (in 5 reviews)

More Pros and Cons

  1. "Cashier team leauge maager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Neillsville, WI
    Current Employee - Anonymous Employee in Neillsville, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A&W Restaurants full-time (More than 5 years)

    Pros

    Extra hours and more besy in spring mid
    March to October iv got raises iv been there for 5 years it will be 6 in September of ,2016

    Cons

    Hours will go down cuz of winter time. It slow time

    Advice to Management

    I get along with the owners and they count on me to come in when we are very busy
    I enjoy being there every day and night to work with them I love my job


  2. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Visalia, CA
    Former Employee - Cashier in Visalia, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at A&W Restaurants part-time (More than 3 years)

    Pros

    Friendly coworkers
    Discount on 1 meal per day
    Free root beer

    Cons

    Terrible management
    Changed time cards regularly
    Hours cut frequently
    No sense of job security
    Always smell like grease
    Lots of gossip
    Demeaning management
    Very rude to homeless, less fortunate
    Favoritism
    No breaks many times

    Advice to Management

    Allow breaks
    Learn to be nice to staff
    Provide management training on labor codes as well as how to speak to staff ie not calling them retarded


  3. "Good job for teenage or college student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Flushing, MI
    Former Employee - Server in Flushing, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at A&W Restaurants part-time (More than a year)

    Pros

    Tips as a server. Plenty of hours. Good starting job for young adult. Learning experience in customer service and restaurant work.

    Cons

    Food service. On your feet a lot. Varying schedule. Not much room to grow or go up in wages. Dealing with unhappy customers

    Advice to Management

    More training


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  5. Helpful (1)

    "Low Wages and Petty Raises"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Leader in Detroit Lakes, MN
    Former Employee - Crew Leader in Detroit Lakes, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at A&W Restaurants full-time (More than a year)

    Pros

    I enjoyed working here as a 16 year old in high-school because they were flexible with my schedule.

    Cons

    The raises would come once a year and you couldn't expect more than 50 cents. I never got a raise for becoming a crew leader. They waiting six months after the promotion until my next year review before I received a raise which was only 50 cents (Same as non-crew leader raises).

    Advice to Management

    Give better raises to your workers that spent most of their time at work.


  6. "Straight to the point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Farmington, MI
    Former Employee - Restaurant Manager in Farmington, MI
    Recommends
    Approves of CEO

    Pros

    Consistent, easy work. What can I say other than it's a part time job in a restaurant. However, the location I worked at was family owned and operated. The owner was there every day and was hands on during the whole day. He engaged with the employees and gave a great sense of caring.

    Cons

    There is not a whole lot of opportunity for advancement within the corporate structure


  7. Helpful (1)

    "Decent place for a highschool job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew in Grandville, MI
    Former Employee - Crew in Grandville, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at A&W Restaurants part-time (More than a year)

    Pros

    I worked here in highschool at a mall and had a fun time with the crew which was very laid back. nice atmosphere to be working in as well.

    Cons

    There was an extremely high turn over rate and it seemed like we were either understaffed or full of new people needed to be trained. need more discretion in the hiring process

    Advice to Management

    hire people with more discretion and listen to employee feedback about other employees and things they feel could be improved with the store culture and mission.


  8. "good"

    Star Star Star Star Star
    Former Employee - Anchorage Alaska Cashier/Cook in Orangeburg, SC
    Former Employee - Anchorage Alaska Cashier/Cook in Orangeburg, SC

    I worked at A&W Restaurants (More than 10 years)

    Pros

    easy work, was easy to get to work at the location. Liked the employers food. Fast paced made the day go by fast

    Cons

    low pay, messy co workers. People didn't take their slack up at work. I was the only person who cleaned properly.


  9. "Sort Order Cook and dishwasher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Short Order Cook/Dishwasher in Verona, WI
    Former Employee - Short Order Cook/Dishwasher in Verona, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at A&W Restaurants part-time (More than 10 years)

    Pros

    meet new customers, make new menu Items. And learn the ropes of the dish washing job. and other jobs there to. and beng a team member. been here for 17 yrs. )1089-1999).

    Cons

    cleaning part of it. and bathrooms.

    Advice to Management

    I am a hard worker and I stay at my post where I'm supossed to be. lisa g .
    And I;m not like the high school kids that goof off.


  10. "A&W Restaurant- W. Saginaw Lansing, MI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Lansing, MI
    Former Employee - Cashier in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent Pay.
    Food is good.

    Cons

    Other employees talk trash about their coworkers, that includes the managers.
    Need more hours, not allowed more than 32 hours and that includes overtime.

    Advice to Management

    Stop talking trash about the people you hired, same with the other employees.


  11. "It's ok as starting job for teenagers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Orlando, FL
    Current Employee - Cashier in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at A&W Restaurants part-time (Less than a year)

    Pros

    It's close by home, nice people to work with and awesome manager and I love the employee discount

    Cons

    Not enough hours and the prices are very high but the food is pretty good specially the cheese curds


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