AAA Carolinas Reviews | Glassdoor

AAA Carolinas Reviews

Updated September 18, 2018
87 reviews

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2.6
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David Parsons
56 Ratings

87 Employee Reviews

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Pros
Cons
  • "Low pay for being a Tow Driver and the job that come with it" (in 5 reviews)

  • "Sometimes the work-life balance issue is not given as much consideration as some would like, but honestly, others don't see an issue" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "AAA Carolinas Career Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Engineer in Raleigh, NC
    Current Employee - Training Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Carolinas full-time (More than a year)

    Pros

    Awesome team members and benefits

    Cons

    There are no cons that I've identified within AAA Carolinas. Everyone I've had the pleasure of working with inside and outside of the corporate office have been helpful in many work-related aspects.

    Advice to Management

    Thank you for appreciating staff with initiative


  2. "Good people within the company and great mission, but staff could use better pay. Reason for high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Greensboro, NC
    Current Employee - Travel Agent in Greensboro, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AAA Carolinas full-time (Less than a year)

    Pros

    Great people, travel perks are great!

    Cons

    Commission are minimal, pay is low for the amount of knowledge required to learn, and high turnover

    Advice to Management

    Pay all levels higher, whether hourly pay or commission. Talk to employees more and see what they want and how to keep them. Otherwise, great career place to start and great training.

  3. "Alot of unclear rules, When hired alot of hidden fees and costs!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Tech in Irmo, SC
    Former Employee - Shop Tech in Irmo, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Carolinas full-time (Less than a year)

    Pros

    They offer health insurance, not cheap but it is available!

    Cons

    Daily rules and policies change as anyone who thinks they have any authority sees fit. It is really crazy to take 3 steps forward then 4 backwards. Low pay .. no where near where employees should be.. So if the employees aren't getting paid where is all the money they work so hard for going??? Maybe Management and upper management? They don't tell you there's a big deposit on the uniforms they take out each week until it's reached. They make you buy special shoes after you're hired from Shoes For Crews. No one told me any of this during the interview or right after I was hired. I'm here until I find another job. If I knew all of this I would have passed on working here..

    Advice to Management

    they have their own agenda and as long as they get their bonuses and that a boys... they have no other regards for the hard working employees.


  4. "Hands down the worst company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Raleigh, NC
    Current Employee - Service Technician in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AAA Carolinas full-time (More than a year)

    Pros

    Great benefits, great benefits, great benefits

    Cons

    Management , management, management, management

    Advice to Management

    Listen to your employees they are front line and know what’s really going on.


  5. Helpful (1)

    "Looking for a rewarding career?! Run, run away fast!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Carolinas full-time

    Pros

    Profit sharing. Medical benefits. PTO.

    Cons

    Pathetic middle management that would never make it anywhere else. Lack of communication. No structure or measurable goals to attain. However, you are still held accountable to numbers/goals that were never given. Good Ol' boys club.

    Advice to Management

    Be honest with yourselves and the people that work for you. If the goal is to drive profitability at any expense, then don't act like your people or your customers are the most important. Make goals that support what the vision of the company is, even if it's wrong. At least everyone there will know what the expectation is.


  6. Helpful (2)

    "Run as fast as you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Charlotte, NC
    Former Employee - Marketing in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Carolinas full-time (More than a year)

    Pros

    Colleagues that have turned into lifelong friends

    Cons

    Everything - from the low pay to the good ol boy mentality to the high turnover to leadership as a whole - this place is a sinking ship with a negative reputation.


  7. Helpful (1)

    "JUST DONT BOTHER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Writer in Columbia, SC
    Former Employee - Service Writer in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AAA Carolinas full-time (More than a year)

    Pros

    Insurance and benefits are ok

    Cons

    Everything else. You are thrown in & once you show what you know & make the company hundreds of thousands of dollars they don't care they just throw you out with the trash. Don't pay you hardly anything but expect 50+ hours a week (ONLY COMMISSION PAY) not worth the headache

    Advice to Management

    Listen to your employees. Those who come for help get thrown under the bus! Those who screw up stay... Not quite right.

  8. "Meh"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Carolinas full-time

    Pros

    Good medical and retirement plans. Never needed to work overtime. Great cafe in the break room with delicious and affordable food.

    Cons

    Pay was low. Fairly high turnover in the department I worked in. Our boss was stretched thin with too many responsibilities, which in turn put more pressure on us.

    Advice to Management

    Pay your employees what they're worth, so they're more likely to stay.


  9. Helpful (1)

    "Company holds back employees"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good benefits , other than that you get a long lunch

    Cons

    Work like balance , pay , management , actually paying out commissions — this doesn’t happen

    Advice to Management

    Actually move people through the ranks if you promoted the right people instead of who was there the longest you would have much better workers and managers


  10. Helpful (2)

    "Overall horrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AAA Carolinas full-time

    Pros

    You get a free AAA shirt every anniversary

    Cons

    No work life balance, youre just a seat filler!


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