AAA Carolinas Reviews | Glassdoor

AAA Carolinas Reviews

Updated January 10, 2019
90 reviews

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2.6
StarStarStarStarStar
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David Parsons
59 Ratings

Employee Reviews

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Pros
Cons
  • "Low pay for being a Tow Driver and the job that come with it" (in 6 reviews)

  • "Sometimes the work-life balance issue is not given as much consideration as some would like, but honestly, others don't see an issue" (in 3 reviews)

More Pros and Cons

  1. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Carolinas full-time (More than 3 years)

    Pros

    Great company Great benefits I would recommend

    Cons

    Need more internal advancement opportunities


  2. "Working at AAA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Off by 6 at the latest. Off on Sundays. Rotating Saturdays. Some days-lunch provided.

    Cons

    Low pay. Low commissions.

    Advice to Management

    Pay better wages and commissions.

  3. Helpful (1)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent in Huntersville, NC
    Former Employee - Travel Agent in Huntersville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Carolinas full-time (More than a year)

    Pros

    Good Benefits and opportunities to travel

    Cons

    Couldn't take off and use the benefits because of an extremely selfish manager. Pay is poor as well.


  4. Helpful (1)

    "The good ole boy network, but instead the good ole gal network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent in Raleigh, NC
    Former Employee - Travel Agent in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AAA Carolinas full-time (More than a year)

    Pros

    There are no pros. Soon enough AAA Travel will be long gone and just car care and insurance will remain.

    Cons

    The leadership on the Travel side is that version you would see in banking or poltics of the "good ole boy" system, except it is a ton of females who are there to use and create drama at any time to discourage anyone not of their elder or their gender to strive to succeed and become super successful for their job. If you want a job with AAA make sure you get it at corporate and not in certain regions, that is for SURE!

    Advice to Management

    Get rid of all your regional and store managers and work within to find those who would be of great opportunity for the company. Best friends shouldn't be working together.


  5. "Good people within the company and great mission, but staff could use better pay. Reason for high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Greensboro, NC
    Current Employee - Travel Agent in Greensboro, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AAA Carolinas full-time (Less than a year)

    Pros

    Great people, travel perks are great!

    Cons

    Commission are minimal, pay is low for the amount of knowledge required to learn, and high turnover

    Advice to Management

    Pay all levels higher, whether hourly pay or commission. Talk to employees more and see what they want and how to keep them. Otherwise, great career place to start and great training.


  6. Helpful (1)

    "Alot of unclear rules, When hired alot of hidden fees and costs!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Tech in Irmo, SC
    Former Employee - Shop Tech in Irmo, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Carolinas full-time (Less than a year)

    Pros

    They offer health insurance, not cheap but it is available!

    Cons

    Daily rules and policies change as anyone who thinks they have any authority sees fit. It is really crazy to take 3 steps forward then 4 backwards. Low pay .. no where near where employees should be.. So if the employees aren't getting paid where is all the money they work so hard for going??? Maybe Management and upper management? They don't tell you there's a big deposit on the uniforms they take out each week until it's reached. They make you buy special shoes after you're hired from Shoes For Crews. No one told me any of this during the interview or right after I was hired. I'm here until I find another job. If I knew all of this I would have passed on working here..

    Advice to Management

    they have their own agenda and as long as they get their bonuses and that a boys... they have no other regards for the hard working employees.


  7. Helpful (1)

    "Hands down the worst company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Raleigh, NC
    Current Employee - Service Technician in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AAA Carolinas full-time (More than a year)

    Pros

    Great benefits, great benefits, great benefits

    Cons

    Management , management, management, management

    Advice to Management

    Listen to your employees they are front line and know what’s really going on.

  8. Helpful (1)

    "Looking for a rewarding career?! Run, run away fast!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Carolinas full-time

    Pros

    Profit sharing. Medical benefits. PTO.

    Cons

    Pathetic middle management that would never make it anywhere else. Lack of communication. No structure or measurable goals to attain. However, you are still held accountable to numbers/goals that were never given. Good Ol' boys club.

    Advice to Management

    Be honest with yourselves and the people that work for you. If the goal is to drive profitability at any expense, then don't act like your people or your customers are the most important. Make goals that support what the vision of the company is, even if it's wrong. At least everyone there will know what the expectation is.


  9. Helpful (2)

    "Run as fast as you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Charlotte, NC
    Former Employee - Marketing in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Carolinas full-time (More than a year)

    Pros

    Colleagues that have turned into lifelong friends

    Cons

    Everything - from the low pay to the good ol boy mentality to the high turnover to leadership as a whole - this place is a sinking ship with a negative reputation.


  10. Helpful (2)

    "JUST DONT BOTHER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Writer in Columbia, SC
    Former Employee - Service Writer in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AAA Carolinas full-time (More than a year)

    Pros

    Insurance and benefits are ok

    Cons

    Everything else. You are thrown in & once you show what you know & make the company hundreds of thousands of dollars they don't care they just throw you out with the trash. Don't pay you hardly anything but expect 50+ hours a week (ONLY COMMISSION PAY) not worth the headache

    Advice to Management

    Listen to your employees. Those who come for help get thrown under the bus! Those who screw up stay... Not quite right.