AAA Club Alliance Reviews | Glassdoor

AAA Club Alliance Reviews

Updated February 12, 2019
253 reviews

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2.8
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AAA Club Alliance CEO Thomas Wiedemann
Thomas Wiedemann
12 Ratings

Employee Reviews

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Pros
  • "Most mangers provide a great work/life balance in the corporate HQ, because of this most employees tend to stay 5 years or more" (in 23 reviews)

  • "Good benefits, lots of PTO, and tuition assistance" (in 27 reviews)

Cons
  • "Very top heavy with upper management" (in 11 reviews)

  • "Sales goals are far too high in small rural locations" (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mcc in Hamilton, NJ
    Current Employee - Mcc in Hamilton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Club Alliance full-time (More than a year)

    Pros

    I love working in the membership department. We are like a family. People are always willing to help. You get commission which is great for your wallet. There is always OT available. I don't dread going in to work everyday. I come in and it is a new day and never have work to bring home to finish!

    Cons

    All breaks are scheduled. Because of the nature of the business, you can't chose when your breaks are, but they do a decent job of scheduling them at appropriate times.

    AAA Club Alliance Response

    Jun 29, 2018 – Employee Engagement Advocate

    Wonderful to hear! Keep up the good work and helping our Members.


  2. "CarMart automotive group"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Test drive,diagnosis and repair vehicles

    Cons

    Paint booth in repair area,fumes are dangerous

    Advice to Management

    Order parts and made repairs,also compared for best Quality parts and prices

  3. "Great first Insurance Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Counselor in Richmond, VA
    Current Employee - Insurance Counselor in Richmond, VA

    I have been working at AAA Club Alliance full-time (More than 5 years)

    Pros

    Pay structure good for getting started. Salary plus commission.

    Cons

    No residual income. New business sales only.


  4. "Top Heavy with "Title" Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - L&D in Wilmington, DE
    Former Employee - L&D in Wilmington, DE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AAA Club Alliance full-time (More than 5 years)

    Pros

    Some Department Managers allow the staff to do their job. Some departments care about Work life balance.

    Cons

    Lots of stress. Low pay. No appreciation. Flavor of the month for executives dictates ever changing policies. Most management does nothing. Very TOP HEAVY.

    Advice to Management

    Know the daily work. Encourage instead of demand. Stop lying.

    AAA Club Alliance Response

    Feb 13, 2019 – Employee Engagement Advocate

    We are proud of our mangers who support work-life balance, as ACA is an Organization committed to supporting our Members and Associates alike.
    Feedback is important to our leaders, thank you for... More


  5. Helpful (1)

    "On your own"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AAA Club Alliance full-time

    Pros

    Work alone Tips Minimal supervision Meeting people this is five words

    Cons

    Garbage medical
    No sick time
    Micro management

    AAA Club Alliance Response

    Jan 15, 2019 – Employee Engagement Advocate

    We can't fix all issues, but encourage you to speak to your local human resources representative; we have a generous paid time off program which includes sick time - in fact, you can use the paid... More


  6. Helpful (3)

    "Accounting/Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in Wilmington, DE
    Current Employee - Staff Accountant in Wilmington, DE

    I have been working at AAA Club Alliance full-time (More than 3 years)

    Pros

    Great team, awesome manager, fast paced environment, never bored, always busy

    Cons

    Upper management is losing touch with reality and what the company is doing for it's associates, such as salaries, PTO, Holidays, Floating holidays, benefits, etc. Other companies are offering so much more to their employees and we are losing people left and right.

    Advice to Management

    Talk to the employees, see what they want, retention should be a top priority!

    AAA Club Alliance Response

    Jan 15, 2019 – Employee Engagement Advocate

    We appreciate the feedback and have been listening to our Associates, in fact, we have a new Associate Experience Team committed to better understanding our valued Associates.


  7. Helpful (1)

    "Slow work, constant cleaning. You're a janitor before anything else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Service Technician in Glen Burnie, MD
    Former Employee - General Service Technician in Glen Burnie, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AAA Club Alliance full-time (Less than a year)

    Pros

    The ability to maintain my vehicle in the shop

    Cons

    micro-management, constant cleaning, top tech will try to defame your character

  8. Helpful (1)

    "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Westminster, MD
    Former Employee - Retail Sales Associate in Westminster, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AAA Club Alliance full-time (More than a year)

    Pros

    Good benefits; that's about it. Lots of training, but is only useful in their industry.

    Cons

    Talk of team spirit but management don't trust and expect insurmountable goals. I get not putting all eggs in one basket and needing different forms of revenue to keep member rates low, but its all about the credit card sales. Most members are over 50 and have established credit and don't want more. They are afraid of hacking and don't want to give out personal information.

    Advice to Management

    The company is for the members but management don't recognize when an employee actually puts them first. Don't fire someone because someone from another store is relocating and has better numbers. (later was reflective of my numbers). Where is your loyalty? Don't train people 5 minutes before you fire them just to cya for HR. Nobody is consistently attaining their sales numbers but you singled one out. Also, my store is in an old-school rural farming community, so how about looking at a revenue stream that caters to the kinds of people based on the geographical data? Our store is always going to struggle unless you appeal to your market.


  9. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Club Alliance full-time

    Pros

    Free Membership
    Free trips
    Bonuses each month

    Cons

    Management
    Sales
    Takes roadside calls


  10. Helpful (1)

    "Poor Company to work for. treats employees very bad. like being in a daycare center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Wilkes-Barre, PA
    Former Employee - Sales Associate in Wilkes-Barre, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AAA Club Alliance full-time (More than a year)

    Pros

    really can't think of anything

    Cons

    treats employees terrible really bad.