AAA Life Insurance Company Reviews | Glassdoor

AAA Life Insurance Company Reviews

Updated April 5, 2017
50 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Approve of CEO
AAA Life Insurance Company President & CEO Harold Huffstetler
Harold Huffstetler
25 Ratings

50 Employee Reviews

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Pros
  • Great Benefits, everyone is more than open to help new specialist on the job (in 8 reviews)

  • Willing to spend money on technology, employee pay and benefits (in 2 reviews)

Cons
  • Product line was very limited and (in 2 reviews)

  • you have to request time off a quarter in advance, old technology, and management is very hands off unless you are on probation (in 2 reviews)

More Pros and Cons

  1. "AAA Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Omaha, NE
    Current Employee - Member Service Representative in Omaha, NE
    Neutral Outlook
    Approves of CEO

    Pros

    Amazing part time job, especially since employees can accrue PTO part time.

    Cons

    Find incentives to decrease turnover rate.

    Advice to Management

    Consider incintives or rewards for achievements.


  2. "Good company, but limited in vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Life Insurance Company full-time (More than a year)

    Pros

    They(we?) are doing some good stuff, implementing tech that meets the needs of the customers.

    Cons

    It's life insurance... the market for which hasn't changed in DECADES. Not a growth area

    Advice to Management

    Find a new channel/product/something to expand the reach of this decent company.


  3. "Decent place to make money but lacks leadership and direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Omaha, NE
    Current Employee - Insurance Sales Agent in Omaha, NE
    Doesn't Recommend
    Neutral Outlook

    I have been working at AAA Life Insurance Company full-time (More than 3 years)

    Pros

    really good commission spread

    Cons

    no leadership, dog eat dog world, politics, not very organized

    Advice to Management

    invest in your employees and more quality leads


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  5. Helpful (1)

    "Fantastic Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Livonia, MI
    Current Employee - Solutions Architect in Livonia, MI
    Recommends
    Positive Outlook

    I have been working at AAA Life Insurance Company full-time (More than 10 years)

    Pros

    Great people with a great culture
    Pay is good
    Benefits are good
    Been here 11 years now
    Autonomy is excellent
    Flexibility for families
    Management leaders who care

    Cons

    I cannot think of any really that I would complain about

    Advice to Management

    Keep giving the employees opportunities for growth and upward mobility


  6. "Administrative/Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Livonia, MI
    Former Employee - Executive Assistant in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AAA Life Insurance Company full-time (More than 8 years)

    Pros

    -Senior Leadership Team
    -Charitable/Volunteer Services
    -Benefits/Compensation Bonus are competitive
    -Colleagues are team orientated and enjoy working with one another
    -Overall great company and people to work with

    Cons

    There are not many cons I could mention with having legitimate reasoning behind mentioning. This company strives to keep its moral standards high. Only one con and that is Competitive Pay with direct regards to the position mentioned.

    Advice to Management

    -Develop more leaders throughout the company
    -Provide more training benefits to Executive Assistants (conferences, workshops, peer-to-peer knowledge sharing)
    -Develop an administrative team that support one another and the leaders they support leaving no gaps for failure.
    -Develop career growth plan within the company for those along the administrative plan.


  7. "Money doesn't make up for culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Omaha, NE
    Former Employee - Customer Service Representative in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The pay and benefits are great at AAA Life.

    Cons

    The culture and life/work balance is not that great.

    Advice to Management

    Fix your culture.


  8. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Livonia, MI
    Former Employee - Business Manager in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work with, nice working amostphere, conviently located at the Laurel Park Mall

    Cons

    Slow to change, management leans towards rewarding the in-crowd.

    Advice to Management

    Be more open to change.


  9. "Life Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dearborn, MI
    Former Employee - Anonymous Employee in Dearborn, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Benefits, everyone is more than open to help new specialist on the job

    Cons

    Leads are not screened, need to get the MSC reps ask more question before forwarding the new opportunity

    Advice to Management

    have MSC screen leads better. need to get the MSC reps ask more question before forwarding the new opportunity


  10. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Systems Administrator in Saint Louis, MO
    Former Employee - Web Systems Administrator in Saint Louis, MO
    Positive Outlook
    No opinion of CEO

    I worked at AAA Life Insurance Company full-time (More than a year)

    Pros

    great benefits, no night shifts unless a real emergency, company really does care about their employees and sticks it's own neck out to make sure employees get their bonuses.

    Cons

    the st. louis office was a little old fashioned. very corporate and very stable. Not a young fresh environment at all however stable.

    Advice to Management

    Freshen things up because eventually all those "lifers" are going to retire and you're going to need younger talent.


  11. Helpful (3)

    "New Management Needed to Fuel Company Growth and Employee Retention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Livonia, MI
    Current Employee - Project Manager in Livonia, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at AAA Life Insurance Company full-time (More than a year)

    Pros

    1. AAA membership
    2. Decent culture
    3. Great fellow employees

    Cons

    1. Terrible management that micro manages, manipulates, is deceitful, and will to throw their associates under the bus for political/executive management approval
    2. Terrible pay as compared to financial / insurance industry
    3. Very poor advancement / career opportunities...many people are stuck in a rut.
    4. Most employees nearing retirement age with little or no desire to work and help new employees.
    5. Bad attitude expressed by most managers.
    6. Unwillingness to provide motivation and direction to help guide new associates.
    7. Terrible HR staff that only sees associates on hiring and firing day.

    Advice to Management

    Get training, stop harassing, bullying, start listening, and stop forcing people into situations where they are doomed to fail.


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