AAA Northern California, Nevada & Utah Reviews

Pros

Great pay, benefits, and culture!

Cons

Weak leadership in some departments.

Pros

Great pay, excellent PTO, full benefits, caring people to work with

Cons

Not a single one, a great place to work

Pros

The work environment and the people the culture

Cons

Membership Counselor Represent a very good

Pros

Pay and benefits are average

Cons

Really bad leadership. More Chiefs than Indians. Do not value long time employees.

Pros

Innovation is paramount and change is constent...a pro for some. A handful of leaders have worked to shield the rank & file from the lack of pro-employee culture and unscrupulous politics. Spending a few years here to again additional experience is a good move in a handful of departments.

Cons

This AAA club is in a "growth and innovation" phase at all costs to the employees and members. 12+ months went in to identifying and deploying ways to cut cost to fund new ventures that have greatly impacted the core business and backbone of the organization...tenured employees within field operations. A few examples that have led to many of the negative reviews... 1. 3 sales comp plan changes in 7 yrs, reduction in PTO accrual rates, and number of holidays 2. Within 3 week of annual incentive bonus payout, the SLT changed the way this was funded and \chose not to issue a company wide statement with the "why". Leaving it front line leaders as to how or if they would share this with employees compounded with the lack of notice, left many feeling disrespected and insulted. These types of decisions coupled with an initiative to develop "generalist" into VP and EVP roles has eroded the culture to the point where fear based tactics and "us against them" culture has emerged. You have leaders focused on developing their own careers, leading high functioning teams with zero "subject matter" knowledge of their own. This is no longer an environment to be mentored by someone within your profession.

Pros

The frontline employees are working hard to the company afloat.

Cons

Senior managers are heartless and only worry about their bonuses.

Pros

Good co-workers, unique blend of services

Cons

Continued rollback of compensation and benefits promoted by a Senior Management team that runs the company with dishonesty and fear based management style. During the last Employee Survey employees were told that local manager's compensation would be tied to any negative scores for all of management categories in an effort to improve the well earned horrible marks that Senior Management got in the previous surveys. Compensation for established agents has been cut markedly over the past 5 years, once the union threat was beaten down. New agents are hired under a new and different compensation plan that pays them perhaps half of what established agents are paid. This results in high turnover among this group as good salespeople go out and find good sales jobs that pay way more and the level of talent attracted by the new package is subpar. This past month those of us who had accumulated vacation over time were told that the vacation accrual caps were being severely reduced and the new caps would be enforced in a month. So you either were able to take all that vacation immediately or it was taken from you with no compensation. This is the type of sneaky trick that has become all too common under the overly long rule of Tim Condon.