AAA Texas Reviews | Glassdoor

AAA Texas Reviews

Updated February 15, 2017
93 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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6 Ratings

93 Employee Reviews

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Pros
  • Great benefits and spacious, work environment at new corporate headquarters in Coppell (in 12 reviews)

  • Stable company with good benefits (in 10 reviews)

Cons
  • Upper management is even worse - no one listens to new ideas, no one listens to concerns (in 9 reviews)

  • Could use more work/life balance (in 4 reviews)

More Pros and Cons

  1. "Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at AAA Texas (More than a year)

    Pros

    the company is very diverse

    Cons

    the company is very conservative

    Advice to Management

    great company


  2. "Not the worst, Not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Coppell, TX
    Current Employee - Claims in Coppell, TX

    I have been working at AAA Texas full-time (More than a year)

    Pros

    It really depends on what department you are in and who is your manager. I was lucky enough to have a great Manager and a Team.
    Diverse

    Cons

    No 401k match. Workload. Understaffed. Promotions are rare. Seniority. This is a great company if you're older. Not able to work from home.

    Advice to Management

    Get with the program. Get up to date with technology. It will save a lot of money to allow people to work from home some times. You would have less people calling in "sick"


  3. "Good company to build a career with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AAA Texas full-time (More than 3 years)

    Pros

    Excellent history of service and brand recognition. Great benefits and spacious, work environment at new corporate headquarters in Coppell. Friendly work environment and opportunities for some advancement.

    Cons

    None other than the technology is less advanced than other organizations which can slow work flow a bit. However improvements seem to be made regularly.


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  5. "Company Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Arlington, TX
    Former Employee - Team Lead in Arlington, TX
    Recommends

    I worked at AAA Texas full-time (More than 8 years)

    Pros

    Benefits & Vacation Time are excellent

    Cons

    I found no Cons concerning the benefits offered


  6. Helpful (2)

    "claims proccessor II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Subrogation Claims Processor II in Irving, TX
    Current Employee - Subrogation Claims Processor II in Irving, TX
    Recommends

    I have been working at AAA Texas (More than a year)

    Pros

    stable, cust service oriented, nice employees

    Cons

    poor mgmt, its about who you know and kiss up too to get ahead, they hire then post the jobs, unfair

    Advice to Management

    be fair


  7. Helpful (2)

    "AAA Texas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent in Houston, TX
    Former Employee - Travel Agent in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AAA Texas full-time (More than 10 years)

    Pros

    Great benefits and retirement plans and they offer opportunities to cross train for career changes. The training is extensive and thorough and the pay during this time frame is wonderful.

    Cons

    Weekend and evening hours that are not compensated with overtime pay, but you're given comp time during business hours.

    Advice to Management

    Please see your employees as human beings and NOT just a number. If you value your employees, they will produce.


  8. Helpful (4)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Houston, TX
    Current Employee - Travel Agent in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good coworkers decent hourly rate and benefits. Some training and slim chance or fam tours. Mostly off holidays and nights.

    Cons

    Unrealistic goals which means you do not get commissions or bonuses and stuck with hourly with no raises , mico managed, anti-advertising and technology. Stuck in past glory. Based customers are very old that are not traveling as much and dying off. Company is always asking for more but not giving more. They preach that they take care of employees, which isa lie. So stay away from this Dinosaur


  9. Helpful (2)

    "Unprofessional workplace!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AAA Texas full-time (More than a year)

    Pros

    Eployee health benefits and starting salary

    Cons

    Favoritism and politics with upper management amongst employees, no room for advancement and growth in company, micromanaging unprofessional supervisors and members of upper management who rather sit around gossiping or taking 2-3 hour lunches than doing their JOB


  10. Helpful (2)

    "claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Coppell, TX
    Current Employee - Claims Adjuster in Coppell, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at AAA Texas full-time (More than 10 years)

    Pros

    good benefits, pension, cafeteria, new building

    Cons

    heavy workload, underpaid, no covered parking, does not appreciate tenured employees

    Advice to Management

    appreciate your tenured employees & pay them appropriately, otherwise, you will keep losing experienced employees


  11. Helpful (1)

    "AAA worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX
    Recommends

    I worked at AAA Texas (More than 10 years)

    Pros

    Good product, friendly co-workers and company has a long history

    Cons

    Texas Head Quarters still answers to Costa Mesa when making major plans



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