AAA Texas Reviews | Glassdoor

AAA Texas Reviews

Updated May 28, 2019

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Found 141 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
83%
Approve of CEO
13 Ratings
Pros
Cons
  • "There has been multiple complains on her from almost her whole team but there is no action taken from upper management because she's a favorite there(in 11 reviews)

  • "More work/life balance would make working here even better(in 10 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (6)

    "Great company, great benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in Coppell, TX
    Recommends
    Positive Outlook

    I have been working at AAA Texas full-time for more than 10 years

    Pros

    Upward mobility, fantastic benefits, employee and family events, Jeans Fridays. Do your job, have a positive attitude, and you will see so many opportunities available to you!

    Cons

    More work/life balance would make working here even better!

    Advice to Management

    Keep the environment positive and raise the wages of frontline employees to be more competitive in today's job market.

    AAA Texas2019-02-18
  2. "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Consultant in Coppell, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at AAA Texas full-time for more than a year

    Pros

    Good benefits, friendly people, good office location

    Cons

    Too many to mention, agile adoption is a disaster

    AAA Texas2019-05-28
  3. Helpful (3)

    "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Agent in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AAA Texas full-time for more than 10 years

    Pros

    Great benefits and flexible schedule

    Cons

    Compensation plan is extremely confusing and gets messed up on a weekly basis by payroll—and never in your favor. There is a work from home portion—but they charge employees $400 a month to work from home! No company charges their employees to work from home. There are other departments at AAA TEXAS that work from home and they do not get charged at all. Pay needs to be streamlined and less confusing.

    Advice to Management

    Listen to your employees and stop treating us like we are disposable. Fix the compensation and good employees will stay longer.

    AAA Texas2019-04-24
  4. Helpful (2)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AAA Texas full-time for less than a year

    Pros

    Money was ok. But mgmt doesnt give a flip about you. Its burn and churn here. You are a number.

    Cons

    All the above. You are a slave to their flimsy whims. Will work the dog crap out of you then want more. Good work is nit rewarded

    Advice to Management

    Quit treating people like they are expendable

    AAA Texas2019-03-22
  5. Helpful (1)

    "Policy Service trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Policy Associate in Coppell, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AAA Texas full-time for less than a year

    Pros

    Not that many, maybe pay. Pay is above average.

    Cons

    Up-selling, basically you’re creating leads for the Sales department without getting credit for it. Up-selling is a big part of your goals every month.

    Advice to Management

    Pay out actual money for creating leads instead of giving out fake money to use in vending machines

    AAA Texas2019-03-19
  6. Helpful (1)

    "No room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Training Specialist in Coppell, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at AAA Texas full-time for more than 3 years

    Pros

    The benefits were great. Our role was significantly underpaid for the title and area.

    Cons

    Took forever to accrue PTO, no growth. The office politics are horrendous. I had 4 supervisors in 3 years, they never took the time to get to know you.

    Advice to Management

    Less management turnover and more career opportunities.

    AAA Texas2019-02-26
  7. Helpful (5)

    "If you are looking for a sales career with a future please read"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Direct Sales in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AAA Texas full-time for more than 3 years

    Pros

    The benefits are average to above average

    Cons

    If you are looking for a career with a future then the Direct Sales department is not the avenue to take. It appears management is trying to hire as many people as possible to just fill seats and answer calls. They started a work from home program that requires the agent to pay $400 a month for the right to work from home. You read that correctly. The department charges its sales agents $400 a month for the “right” to...

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    Advice to Management

    Change the way you treat sales people. They are treated like second class citizens. You have recently lost some very good agents and I am sure more will be leaving soon. Change the accuracy and auditing process and how significantly that adversely affects agents pay. It’s a very subjective process and it rarely ends up being fair for the sales person. The sales contests are geared towards certain markets and there is...

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    AAA Texas2019-01-12
  8. Helpful (3)

    "Insurance Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Business Mana in Coppell, TX
    Recommends
    Positive Outlook

    I have been working at AAA Texas full-time for more than 8 years

    Pros

    Amazing company to be a part of. Feel like you are working for something bigger then yourself. Pay is great if you are willing to ride the roller coaster, and benefits are even better; trips, bonuses etc. We haven't laid off anyone because of downsizing, and there is plenty of opportunity and departments if you want a change or move up in the company.

    Cons

    Slower to get with modern times, old systems.

    Advice to Management

    Stay positive and get your team buy in with changes and procedures. Builds Moral and better employees.

    AAA Texas2018-10-17
  9. Helpful (3)

    "Over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook

    I worked at AAA Texas full-time

    Pros

    Mid level mgmt does all they can to make the atmosphere tolerable.

    Cons

    Way too much work to get done in 8 hrs. Most claims and Subrogation staff have to put in extra hrs to try and be current.

    Advice to Management

    Be open and truly honest with staff and assign only a reasonable amount of work.

    AAA Texas2018-10-16
  10. "ERS Agent I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAA Texas full-time

    Pros

    Good bonus opportunities available

    Cons

    Everything is managed by seconds

    AAA Texas2018-08-18
Found 141 reviews