AAPC Reviews | Glassdoor

AAPC Reviews

Updated Aug 16, 2019

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
75%
Approve of CEO
AAPC CEO Bevan Erickson
Bevan Erickson
14 Ratings
Pros
  • "The perks are nice, especially the free lunch and open PTO policy(in 14 reviews)

  • "The work environment is positive and motivating with strong team values(in 5 reviews)

Cons
  • "(in 4 reviews)

  • "With poor pay scales, mediocre benefits and no 401K matching to boot(in 4 reviews)

More Pros and Cons
  1. "A game-changer in health care information"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Publishing in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AAPC full-time for more than 10 years

    Pros

    AAPC grew from a sleepy professional association to a major force in the health care information industry in the decade I was there thanks to a can-do culture. Staff continue to brew an exciting mix of services for health care professionals. It's a great place to work for those with families, as the work/family balance is amazing. Dress code is relaxed, and the organizational structure is pretty informal. New... approaches and media are rewarded. And the organization's members can be the best part of the job. A soup/salad/sandwich bar and workout room are provided to employees who wish to use them. Many employees telecommute from various places outside of Utah and the culture and technology make interactions seamless.

    Show More

    Cons

    The work place is a bit dreary. Like many innovative companies, AAPC is in a converted warehouse and the limited palette of color and a paucity of windows can affect energy levels.

    Advice to Management

    Consider moving or doing things that will brighten up the work place.

    AAPC2019-08-12
  2. Helpful (1)

    "Disorganization and Lack of Care to the Highest Levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AAPC full-time for more than a year

    Pros

    You have flexibility on when you come into work and will have some decent co-workers. Big open space.

    Cons

    Lack of care from the top. Employees care given zero support from executives, starting with the CEO, who mostly sees his employees are $$$ and mindless drivel. Executives underneath him are very complacent with "how things are" and aren't looking to improve the organization. Lower-level employees are rarely praised and not given the opportunity to make a difference for the company.

    Advice to Management

    Change in management culture, where they actually begin to see employees as human beings who can provide value and grow. Stop making it difficult for your employees to succeed for you.

    AAPC2019-08-16
  3. "AAPC's customers are their top priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Director in Pittsburgh, PA
    Recommends
    Positive Outlook

    I worked at AAPC full-time for less than a year

    Pros

    Customer-focused, innovate product development, creative working environment Although I only worked for AAPC for less than a year , I have been familiar with AAPC for many years. I am a certified outpatient coder and have not only been a member of AAPC, but I have also been an advocate for AAPC while working as a post-secondary instructor to help many coding students become AAPC members and utilize AAPC resources... to prepare for their certification exams and future coding careers. The team at AAPC is dedicated to creating coding training products that elevate members’ knowledge and ensure members stay current with ever-changing healthcare regulations on coding, billing, reimbursement, and compliance. AAPC consistently offers training products that outdistance the competition and will go above and beyond to ensure their customers receive top products at the best prices. The AAPC team actively requests feedback from customers with surveys and focus groups to improve their products and ensure that products meet customers’ needs. They really do listen to their customers’ suggestions and incorporate those suggestions into many new product features. Their customers are, and always have been, their top priority.

    Show More

    Cons

    None that I can think of.

    AAPC2019-08-02
  4. Helpful (1)

    "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tactical Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAPC full-time for less than a year

    Pros

    So many pros, great hours, close knit office, solid pay, free food, great management, and lots of room to grow and improve yourself. Good onboarding training, and its quick-paced without being strenuous.

    Cons

    honestly not much, it is alot of outbound but its not bad

    AAPC2019-06-20
  5. Helpful (3)

    "Three More Sales Reps Just Quit!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support in Salt Lake City, UT

    I have been working at AAPC full-time

    Pros

    People are generally nice at AAPC.

    Cons

    The company is super cheap! No 401K Match. Very low compensation for sales team who produces millions of dollars for the company. Three more sales rep quit or put in notice in the past week.

    Advice to Management

    Stop trying to "save money" at the expense of paying the people who generate the revenue. Stepping over a dollar to pick up a dime is very short-sighted. This is the hottest job market in the country and the company acts like this is still 2008. Unless the culture is changed you can expect more turnover, which is EXPENSIVE!

    AAPC2019-06-20
  6. "Great opportunity to reach your potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDR in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAPC full-time for less than a year

    Pros

    Your opinion matters and is encouraged. A large company but has a small/family company feel i.e. inclusive vs. exclusive

    Cons

    Not the best office location if wanting to be centralized in downtown SLC

    Advice to Management

    Keep doing what you're doing and encouraging employee's to grow!

    AAPC2019-05-15
  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AAPC full-time for more than 3 years

    Pros

    Fun workplace, casual dress code, Open PTO policy, Soda fountain and lunch 4 days/wk, Onsite gym, and lots more.

    Cons

    Location could be better, need a better retirement plan.

    AAPC2019-05-09
  8. "N/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at AAPC full-time for less than a year

    Pros

    Great environment! Everyone seems to get along

    Cons

    Havent come across any as of yet.

    AAPC2019-04-24
  9. "Good enough pay, but little room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Neutral Outlook
    Disapproves of CEO

    I have been working at AAPC full-time for more than 3 years

    Pros

    Managers in sales do help a lot with personal growth and goal-setting. Also a very "family" type of feel in the organization.

    Cons

    President of the company prevents room for career growth, and doesn't seem to have much belief in Sales teams.

    Advice to Management

    Create more opportunities for career growth

    AAPC2019-05-07
  10. Helpful (7)

    "Short-sighted Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Current Employee - Customer Service 

    I have been working at AAPC full-time

    Pros

    Decent PTO. Nice co-workers. Free soup.

    Cons

    Stop trying to improve margins by taking away commissions or getting customer service to sell without paying us sales team commissions. Very short-sighted, which is why best sales reps will continue to leave.

    Advice to Management

    Please stop saying we "run lean". Reward the team that is responsible for making AAPC insanely profitably and stop being so miserly with pay and benefits. ZERO 401K match. No profit sharing. Reduced pay every year. Try investing in your people.

    AAPC2019-04-07
Found 71 reviews
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