AARP Reviews in Washington, DC | Glassdoor

AARP Washington DC Reviews

Updated May 8, 2017
171 reviews

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Washington, DC Area

3.6
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AARP CEO Jo Ann Jenkins
Jo Ann Jenkins
49 Ratings

171 Employee Reviews

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Pros
  • Great mission, work life balance and feel good company (in 45 reviews)

  • A very professional environment with great benefits (in 31 reviews)

Cons
  • Decision making is sometimes slow (in 11 reviews)

  • There is little to no upward mobility (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Aging but pays well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Washington, DC
    Former Employee - Operations Specialist in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AARP full-time (More than a year)

    Pros

    Good base pay, room for development.

    Cons

    Not much innovation, lots of lifers who drag down the culture.


  2. Helpful (1)

    "Great place to learn and execute"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Washington, DC
    Former Employee - Vice President in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AARP full-time (More than 10 years)

    Pros

    Salaries, day to day work, contribute to a good social cause of helping people age with dignity and purpose

    Cons

    Very political and hard to get things done in the matrix-ed environment. Lot of favoritism.


  3. Helpful (1)

    "Financially Healthy But Otherwise Dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Washington, DC
    Former Employee - Director in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AARP full-time (More than 10 years)

    Pros

    The pros include the organization is financially healthy and has a worthwhile mission, employees who are among the most passionate I have ever worked with and are committed to the mission, and generous benefits.

    Cons

    The cons are that the organization is slow and bureaucratic (and quite dated in its management practices), hierarchical and fear-based with an emphasis on a command and control management philosophy, and does not value human capital or the capacity to learn. Also, career progress seemingly entirely depends on who you know.

    Advice to Management

    I stopped giving advice to management (e.g., via survey and employee focus groups) because it is largely not a good use of time. However, in the past year or so there seems to be a higher caliber of senior leadership being hired at the parent organization (not the subsidiaries) and I would advise management to continue its progress in hiring for competence.


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  5. Helpful (2)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advisor in Washington, DC
    Current Employee - Senior Advisor in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AARP full-time (More than 8 years)

    Pros

    Great Benefits, up to 5 weeks paid vacation, 2 weeks caregiving leave, 48 hours for to volunteer. Wonderful mission and great co workers

    Cons

    The commute to downtown DC can be difficult


  6. Helpful (2)

    "A company that has really lost its way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator Analyst in Washington, DC
    Former Employee - Systems Administrator Analyst in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AARP full-time (More than 10 years)

    Pros

    Good benefits, generally good working environment at the team level

    Cons

    Unclear focus and goals, often difficult to connect worker-level effort to larger effort of organization

    Advice to Management

    Decide whether AARP is an advocacy organization for older people or whether you really believe that people need to come to AARP for advice on how to live their lives. One leads to success, the other not so much.


  7. "Great company culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Washington, DC
    Current Contractor - Contractor in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AARP as a contractor (More than a year)

    Pros

    -Collaborative environment
    -Able to move up quickly
    -Ask for employee feedback frequently

    Cons

    -Departments are constantly being reorganized... makes it difficult to have job security.

    Advice to Management

    Have a strategic plan that is open to change but, still has some roots in the ground.


  8. "A great internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Marketing & Communications Intern in Washington, DC
    Former Intern - Marketing & Communications Intern in Washington, DC
    Recommends

    I worked at AARP as an intern (Less than a year)

    Pros

    As an intern, I was trusted with a lot of important projects – I was given the opportunity to learn and shine. My managers were incredibly friendly and supportive and I am very glad I chose AARP for my summer internship.

    Cons

    Occasionally we had to do printing and envelope stuffing jobs – like most interns do at some point. I didn't really mind.


  9. "Awesome!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Washington, DC
    Current Intern - Intern in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AARP as an intern (Less than a year)

    Pros

    AARP provides everything you might need!

    Cons

    It's hard to think of any!


  10. "AARP is pretty darn decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook

    I have been working at AARP full-time (More than 10 years)

    Pros

    A very professional environment with great benefits. A pension, 401K, among many other wonderful employee benefits. Very rare to I experience any hostility in my work environment, such as yelling, cursing, bullying. Additionally, in the downtown DC area, there are many decent things to do during lunch break! Salaries are competitive.

    Cons

    AARP, is very bureaucratic and takes a long time to make decisions, which decreases opportunities for innovation. They have a propensity for scope creep during IT projects. Frequent internal "reorganizations" resulting in confusion, chaos, and loss of intellectual resources. Lack of promoting within the organization

    Advice to Management

    Promote from within, and slow the pace of re-organization!


  11. Helpful (2)

    "Loved my time there, despite some administrative challenges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Washington, DC
    Former Employee - Business Development in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AARP full-time (More than 8 years)

    Pros

    Fabulous coworkers; a feeling like you're actually helping the greater good; opportunity to interact with folks across the association; favorable base compensation compared with other nonprofits.

    Cons

    Annual merit increases are barely at cost of living increase; minimal opportunity for advancement--the organization needs more defined career pathing; when promotions are available employees are forced to go through an extremely rigorous hiring process with multiple rounds of interviews and even if one does get a promotion the maximum increase permitted was 10%.

    Advice to Management

    Define career paths; allow individuals to be promoted for merit and accomplishments; allow larger raises when individuals are promoted--generally 10% isn't worth the additional work required.


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