ABB Optical Group Reviews | Glassdoor

ABB Optical Group Reviews

Updated September 18, 2018
90 reviews

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3.1
StarStarStarStarStar
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Angel Alvarez
54 Ratings

90 Employee Reviews

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Pros
  • "Enthusiastic and good work environment, recognition of work, possibility of growth, learning new tasks" (in 7 reviews)

  • "easy, simple, no stress and working with great people" (in 6 reviews)

Cons
  • "No parking and low pay for the volume" (in 4 reviews)

  • "When you go into the lab no one even speaks or responds to you" (in 4 reviews)

More Pros and Cons

  1. "Distribution Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distribution Supervisor in Alameda, CA
    Former Employee - Distribution Supervisor in Alameda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ABB Optical Group full-time (More than a year)

    Pros

    The people!! 401K, Benefits and salary were okay.

    Cons

    No cons come to mind.


  2. "ABB Optical Group"

    StarStarStarStarStar
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at ABB Optical Group (Less than a year)

    Pros

    Positive reputation within the industry

    Cons

    Market changes are reshaping the industry.

  3. "There are worse companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Cubicles are pretty spacious for a call center

    Cons

    No parking and low pay for the volume.


  4. Helpful (1)

    "Overall Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABB Optical Group full-time (More than 3 years)

    Pros

    Helpful coworkers and great follow up on jobs

    Cons

    Language barrier and lack of comprehension

    Advice to Management

    Hire more english speaking people


  5. "Picker/Packer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ABB Optical Group full-time

    Pros

    Laid back. decent environment.

    Cons

    Pay is low. It got to be too cluttered with employees to be able to work at a good enough rate for them.

    Advice to Management

    Give more opportunities for advancement.


  6. Helpful (1)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ABB Optical Group full-time

    Pros

    Some management still follow original core values, some great people here.

    Cons

    Favoritism for promotions or jobs given vs qualified candidtaes. Not trustworthy company in all departments/areas.

    Advice to Management

    Remember what the core values that built the company are and what they stand for and ensure every member is adhering to them, not just putting on a smoke and mirrors show to Sr. Management.


  7. Helpful (2)

    "Call Center Slave Drivers and Nitpickers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coral Springs, FL
    Former Employee - Customer Service Representative in Coral Springs, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ABB Optical Group full-time (More than a year)

    Pros

    Good training, occasional food, sympathetic co-workers, good place to learn basic office etiquette and skills. Good starter job.

    Cons

    QA will breathe down your neck from the get-go- it feels like being constantly watched and criticized for everything you say that doesn't meet QA standards.

    Growth? Yeah right. They tell you that when they hire you, but there isn't any real growth here in the call center unless you are liked by certain people who make those decisions. Your score and evaluations are of course considered when promotions come around, but a person's personality and relationship/rapport with management will ultimately be the deciding factor.

    The phone calls are non-stop. Rarely would I have more than a minute break between calls before the next one is rammed down my throat. I would keep a constant supply of cough drops and throat spray to counter act the constant talking ALL DAY.

    There is a high turnover rate because this is a hard job. They hold you to the highest standard possible, and that constant grind to improve "scores" was really all for nothing. I came home feeling exhausted and angry every night because of this job.

    Advice to Management

    Back off a little bit. Your fixation on scores and nitpicking leads to stressed out employees who watch every word that comes out of their mouth for fear of losing their jobs.

    Listen to what your employees want. I asked for the same thing (to work on faxes) for what must've been a year and they just led me on and on and on. Keep your promises ABB...

  8. Helpful (1)

    "Not a good place towork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lab Technician in Hawthorne, NY
    Former Employee - Lab Technician in Hawthorne, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at ABB Optical Group full-time (More than 3 years)

    Pros

    Lots of overtime if you want it

    Cons

    Poor management
    Low wages
    Bad communication

    Advice to Management

    Care about the workers and you will get better workers


  9. "warehouse picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at ABB Optical Group full-time

    Pros

    flexible with school, good training, friendly people.

    Cons

    fast pasted, daily minimums, you'll be spoken to if your numbers a lower than normal for 1 day.


  10. Helpful (4)

    "Used to be amazing, they are falling fast and it’s a shame."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Engineer in Coral Springs, FL
    Former Employee - Lead Engineer in Coral Springs, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ABB Optical Group full-time (More than 3 years)

    Pros

    Loved working here when I did! Immediate management was/is amazing and they truly care about their staff. I learned more here than anywhere else and not just in technical abilities.

    Cons

    The company is losing steam and continues to layoff much of its staff. No one safe there right now, from upper management to junior level staff. Be aware.

    Advice to Management

    Be upfront with the real goals of the company, the culture was built on honesty and integrity from management, and that is why the people who worked there loved waking up everyday and going into work, I know I did. That honesty has been missing and the people who are left are just waiting for the next opportunity. Advertising on LinkedIn that ABB acquired a new company, yet laying off 100’s of employees because of so called “financial reasons” doesn’t look good and should not touted publicly whilst everyone is seeking new employment...


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