ABC Fine Wine and Spirits Reviews | Glassdoor

ABC Fine Wine and Spirits Reviews

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Found 138 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
85%
Recommend to a Friend
86%
Approve of CEO
Charles E. Bailes III
72 Ratings
Pros
  • "Benefits are very good considering this is essentially a family owned business(in 8 reviews)

  • "Flexible schedule if good manager(in 6 reviews)

Cons
  • "Tons of turnover and relatively low pay for the amount of responsibility given(in 12 reviews)

  • "Low pay, extremely physical, long hours, nights-weekends-holidays(in 7 reviews)

More Pros and Cons
  1. "People first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than 8 years

    Pros

    No nonsense leadership Hard work pays off Compassion for employee life situations Incredible benefit package

    Cons

    Most turn over comes from new employees not looking to work and are just here to collect a paycheck

    ABC Fine Wine and Spirits2019-02-27
  2. "Fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wine Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than a year

    Pros

    Fun environment Wine classes Sampling on the job Education on alcohol available Family owned

    Cons

    Miscommunication with corporate and store level

    ABC Fine Wine and Spirits2019-03-26
  3. "Review of 2009-2010 (system wouldn't let me select 2010), Distribution Warehouse Only!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Electrical Technician in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ABC Fine Wine and Spirits full-time (Less than a year)

    Pros

    Hiring during economic pits, slight increase in safety mindset as I was leaving. OT optional. Schedule is unique.

    Cons

    Dangerous working conditions (falling boxes of alcohol, heat, exposed belts, etc,), rats, alcoholic maintenance supervisor, dangerous forklift drivers, and old equipment.

    Advice to Management

    Safety needs to be emphasized to a greater extent.

    ABC Fine Wine and Spirits2019-03-21
  4. "Great family business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Vice President in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than 19 years

    Pros

    rapid advancement for hard work

    Cons

    none that come to mind

    Advice to Management

    Keep innovating

    ABC Fine Wine and Spirits2019-02-26
  5. "It used to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Approves of CEO

    I worked at ABC Fine Wine and Spirits full-time for more than 3 years

    Pros

    Most of the people are nice, vacation time is good and you can basically stock your bar cart for free!

    Cons

    No opportunity to move up, they're outsourcing everything and not all of upper level management is qualified to hold the position they're in so poor choices get made.

    ABC Fine Wine and Spirits2019-02-21

    ABC Fine Wine and Spirits Response

    February 25, 2019CEO

    I appreciate your comment and thank you for the 3+ years you worked on the ABC Team. I must take issue with two of your comments. First, we are not outsourcing everything. Outsourcing is only done when we can improve a service (internal or external) to do it better that we can do ...

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  6. "Did feel like family working here until the “company culture” initiative came along. I’ll keep it at that."

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at ABC Fine Wine and Spirits

      Pros

      Had a wonderful, understanding team leader that I had known for over 12 years. Benefits were good. Time off was generous. Work environment was great. We truly worked as a team.

      Cons

      I really don’t have any notable cons outside of what might have already been mentioned in the reviews from others. I will mention that what got me let go after 12+ years didn’t warrant my termination. I felt that it was an unfair decision made by Human Resources. I disagreed with the outcome, but I did accept it. A demotion would have sufficed, but that option was not on the table.

      Advice to Management

      I don’t necessarily have any advice. I will say that if I were offered employment back tomorrow, I would accept without hesitation. I miss my coworkers and the great guests that I had developed relations with over the years. SF

      ABC Fine Wine and Spirits2019-02-15

      ABC Fine Wine and Spirits Response

      February 18, 2019VP, Team Member Services

      Thank you for the kind words, thank you for your years of service and I am sorry for how your career ended at ABC. While I dont know the specifics due to the anonymous review, I can tell you that ABC is in a period of change as we attempt to adapt with the changing culture of the ...

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    • Helpful (1)

      "Horrible Pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at ABC Fine Wine and Spirits full-time for more than a year

      Pros

      Paid Vacations was about it

      Cons

      The salary is a joke for management. Even mom and pop liquor stores pay better than what they do here. Going from MIT to Manager only gets you a raise of under a dollar an hour. Almost impossible to earn raises through merit. Managers leave because every process you go through is flawed and the pay is trash, store managers are clueless and promoted off bias instead of hard work. ABCFWS will respond saying that's not...

      Show More

      Advice to Management

      Pay your managers more fairly Stop the bias Give credit where credit is due

      ABC Fine Wine and Spirits2019-02-15

      ABC Fine Wine and Spirits Response

      February 19, 2019VP, Team Member Services

      We are the first to admit we aren’t a perfect company. We have this as a goal, but are humble enough to know we aren’t there. We are an open book company, meaning, if you want to discuss why our pay levels are what they are, ask! Why people feel the need to criticize on social media ...

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    • "Do not apply if you want a career. Nepotism at it's finest."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Applications Developer in Orlando, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at ABC Fine Wine and Spirits full-time for more than 3 years

      Pros

      Lots of free alcohol given out.

      Cons

      No real advancement possibilities. Poor management.

      Advice to Management

      Worst company I have ever work for. They do over $555 million dollars in sales, but run the business like a mom & pop hardware store on the corner.They are looking to move only family members into senior level positions, so there is no room for advancement. Family members are put into positions without any experience with the hope that they will learn the job. The main problem with that is they only know what they...

      Show More
      ABC Fine Wine and Spirits2019-02-07

      ABC Fine Wine and Spirits Response

      February 11, 2019VP, Team Member Services

      Thank you for your feedback and I am sorry for your poor experience. I get to respond to your claims about the family because I am part of that family... We care about our team members, we want to help, and we want to give our team members a tremendous place to work. I strongly disagree ...

      Show More
    • Helpful (2)

      "Unique Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ABC Fine Wine and Spirits full-time

      Pros

      Family-oriented atmosphere and culture. ABC genuinely cares about its team members and celebration specialists. Open door policy. ABC welcomes any issues and feedback through an open door policy; no one is unapproachable. Culture driven by charismatic leadership: ABC has a top-notch CEO who's personality and caring nature drives the culture of the organization. Although performance is paramount, the ability to fit...

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      Cons

      Parking is limited at the warehouse and headquarters buildings.

      Advice to Management

      Continue to operate in integrity. Stick to your affinity to care for your people. Remain open-minded and wiling to try new technologies and business practices required to stay competitive.

      ABC Fine Wine and Spirits2018-11-27

      ABC Fine Wine and Spirits Response

      December 5, 2018CEO

      Thank you for your comments. While it is true that we compete in a very competitive retail environment, what is most important at the end of the day is how we treat one another. We will always accomplish mere (and have more fun) if we work as a team, respect one another's opinions, ...

      Show More
    • "I love what I do!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ABC Fine Wine and Spirits full-time

      Pros

      My Coworkers and Supervisors treat me with respect. I enjoy what I do and have fun at work. I am not just a number.

      Cons

      Some people we take care of have serious problems..that can get depressing..but those guests are the minority.

      Advice to Management

      Keep listening to and valuing your team! We appreciate it.

      ABC Fine Wine and Spirits2018-11-26

      ABC Fine Wine and Spirits Response

      December 4, 2018VP, Team Member Services

      Thank you for your feedback! Awesome to hear you have a great team and enjoy ABC. We do everything we can to enhance the team member experience. And to address the elephant in the room, yes, we have those occasional guests with depressing circumstances. Just do the best you can to ...

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    Found 138 reviews