ABC Fine Wine and Spirits Reviews | Glassdoor

ABC Fine Wine and Spirits Reviews

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Found 140 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
81%
Approve of CEO
Charles E. Bailes III
74 Ratings
  1. Helpful (2)

    "Unique Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time

    Pros

    Family-oriented atmosphere and culture. ABC genuinely cares about its team members and celebration specialists. Open door policy. ABC welcomes any issues and feedback through an open door policy; no one is unapproachable. Culture driven by charismatic leadership: ABC has a top-notch CEO who's personality and caring nature drives the culture of the organization. Although performance is paramount, the ability to fit...

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    Cons

    Parking is limited at the warehouse and headquarters buildings.

    Advice to Management

    Continue to operate in integrity. Stick to your affinity to care for your people. Remain open-minded and wiling to try new technologies and business practices required to stay competitive.

    ABC Fine Wine and Spirits2018-11-27

    ABC Fine Wine and Spirits Response

    December 5, 2018CEO

    Thank you for your comments. While it is true that we compete in a very competitive retail environment, what is most important at the end of the day is how we treat one another. We will always accomplish mere (and have more fun) if we work as a team, respect one another's opinions, ...

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  2. "I love what I do!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time

    Pros

    My Coworkers and Supervisors treat me with respect. I enjoy what I do and have fun at work. I am not just a number.

    Cons

    Some people we take care of have serious problems..that can get depressing..but those guests are the minority.

    Advice to Management

    Keep listening to and valuing your team! We appreciate it.

    ABC Fine Wine and Spirits2018-11-26

    ABC Fine Wine and Spirits Response

    December 4, 2018VP, Team Member Services

    Thank you for your feedback! Awesome to hear you have a great team and enjoy ABC. We do everything we can to enhance the team member experience. And to address the elephant in the room, yes, we have those occasional guests with depressing circumstances. Just do the best you can to ...

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  3. "ABC is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than 9 years

    Pros

    Great benefits and growth potential in the company.

    Cons

    Lower pay than other competitors.

    Advice to Management

    Remember your teams and support your team members.

    ABC Fine Wine and Spirits2018-11-19

    ABC Fine Wine and Spirits Response

    December 4, 2018VP, Team Member Services

    Great advice and trust that ABC is 100% focused on our team and looking for ways to support everyone, enhance the working experience and make life/work fun. Thanks for the review and advice!

  4. "A growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than 4 years

    Pros

    ABC has lots of opportunities for growth and development if you work hard, love the guest interaction and keep your eyes open for possibilities. Great work life balance with a 40 hour workweek even for management

    Cons

    Just the usual in a retail environment

    Advice to Management

    Keep up the good work looking at enhancing the team member experience and the powerful influence of the team leader in the day to day work world.

    ABC Fine Wine and Spirits2018-11-19

    ABC Fine Wine and Spirits Response

    December 4, 2018VP, Team Member Services

    Thank you for the feedback! Your review is spot on - guest interaction, hard work, work-life balance and we are always looking to enhance the team member experience. Thank you for the comments.

  5. "In Great Hands!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Superintendent in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than 20 years

    Pros

    Incredible Benefits, Work/Life Balance, Internal Guest Service, Promotes from within

    Cons

    Better pay for key holders/ middle management

    Advice to Management

    Keep up the great work!!! The steps that have been taken to ensure transparency and consistency are outstanding. Thank you for fully supporting team members through their journey, acknowledging talent and rewarding effort!

    ABC Fine Wine and Spirits2018-11-17

    ABC Fine Wine and Spirits Response

    November 20, 2018VP, Team Member Services

    Thank you for your feedback and kind words. ABc is commitmented to empowering our team members and do everything we can to help everyone succeed. We appreciate your comment about pay for certain positions and we have many projects underway that could have a positive impact on our ...

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  6. Helpful (1)

    "New culture loses family feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than 20 years

    Pros

    Nice and friendly workers in support center No smoking facility 401k plan Vacation and PTO Flexible schedule Good work to life balance

    Cons

    New senior management attempting to change family business to cold corporation Limited employee parking Too much nepotism No advancement opportunities

    Advice to Management

    Go back to your roots

    ABC Fine Wine and Spirits2018-11-25

    ABC Fine Wine and Spirits Response

    November 26, 2018CEO

    Thank you for your feedback. We are proud to be a Florida Family Owned since 1936. We do our absolute best to keep our company culture one of a family, where all team members look out for and care for one another. We will continue to build a culture based on respect and empowerment. ...

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  7. Helpful (1)

    "Enoyable Working Environment- Opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time for more than 2 years

    Pros

    I have to say, this is one of the most stress free positions I have had in all my career. I've learned so much about the retail environment in the 2 years I have been here. The owners are approachable, humble, upstanding individuals who I am grateful to have met on more than one occasion. Having over 100 stores in the state of Florida, I'm sure it is no easy task. The opportunity to learn whatever you choose about the...

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    Cons

    Everyone always desires to make more money. I believe the company recognizes this. Over time they are working on improving this area.

    Advice to Management

    The company always emphasizes increasing the basket size, which I am a proponent of. I would like to see more consistency amongst the stores in how this is accomplished. Like the waiter who asks "Would you like dessert?" or the fast food, "Would you like fries?" I believe ABC needs to adopt a script other that "Do you have an ABC card?"

    ABC Fine Wine and Spirits2018-11-04

    ABC Fine Wine and Spirits Response

    November 13, 2018CEO

    I agree that we need to greet guests at the counter differently. Hopefully guests are greeted as they enter a store or are approached while they are shopping the floor. At checkout, we suggest you ask "did you find everything you were looking for?" this may cause a guest to remember ...

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  8. "Inspiring, uplifting culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABC Fine Wine and Spirits full-time

    Pros

    Genuine, caring managenent always seeking feedback from team members Feeling like part of a large team that does good for the communities it serves Benefits rock! Discounts really are great Promotional opportunities throughout company

    Cons

    Working hard is the norm; everyone pitches in wherever needed. Job responsibilities blur at times so must deal well with ambiguity

    Advice to Management

    Keep improving and growing and never lose “that something special” culture!!

    ABC Fine Wine and Spirits2018-10-18

    ABC Fine Wine and Spirits Response

    October 22, 2018VP, Team Member Services

    Thank you for the feedback and kind words! We are lucky to have great team members!

  9. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Cullman, AL
    Recommends
    Neutral Outlook

    I worked at ABC Fine Wine and Spirits full-time for more than 2 years

    Pros

    Great customers! And great head management! I absolutely loved working for ABC.

    Cons

    There were a few shipping problems at the Cullman store but nothing we couldn't handle!

    ABC Fine Wine and Spirits2018-10-31

    ABC Fine Wine and Spirits Response

    November 13, 2018CEO

    Thanks for the nice words Charles Bailes - CEO

  10. "ABC Fine Wine & Spirits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Wine Consultant 

    I have been working at ABC Fine Wine and Spirits full-time

    Pros

    Great co workers. The management store 207 rocks! I learned a great deal from everyone there. Many of the employees have been there for years. Every store is different though.

    Cons

    The pay is average. The company is not has a big as Total wines so there is a smaller inventory of wines to work with.

    ABC Fine Wine and Spirits2018-10-01

    ABC Fine Wine and Spirits Response

    October 19, 2018Director of Talent Acquisition

    Thank you for your feedback! We love to hear that you are having such a positive experience working with your team members.

Found 140 reviews