ABM Industries Reviews | Glassdoor

ABM Industries Reviews

Updated October 11, 2017
157 reviews

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2.0
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ABM Industries President and Chief Executive Officer Scott Salmirs
Scott Salmirs
9 Ratings

157 Employee Reviews

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Pros
  • Good pay and hours make own schedule (in 28 reviews)

  • The company has a good benefits package and offers multiple discounts to employees, as well as competitive perks (in 22 reviews)

Cons
  • Low pay basically starting at minimum wage no room for advancement benefits are not that good unless you been there forever (in 33 reviews)

  • It felt like we had little to no support from upper management when it came to issues with our client (in 30 reviews)

More Pros and Cons

  1. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Porter in New York, NY
    Former Employee - Porter in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at ABM Industries full-time (More than 5 years)

    Pros

    The pay is not the best but ok

    Cons

    No full time positions and Too much stereotype

    Advice to Management

    Treat everyone fairly more ethical races and less albanians


  2. "Where Are the Minorities in Management?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ABM Industries full-time (More than 5 years)

    Pros

    Large company
    Lots of people to interact with

    Cons

    Minorities are very rarely in top management positions, especially in operations. The front-line employees are predominantly minorities, but very few make it to the Branch Manager level or above.

    Advice to Management

    Get rid of the "good ole' boy" mentality and promote women and people of color to your management roles.

  3. "This company is paid slavery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Specialist in Minneapolis, MN
    Current Employee - Lead Specialist in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ABM Industries full-time (More than 8 years)

    Pros

    You get to work independently

    Cons

    This brings me back to the pros of this job, if you are a general cleaner that has nothing to do with any aspect of utility, you never have to worry about anyone breathing down your neck as long as you're Hispanic. Besides that, the way that this company treats their employees can be somewhat atrocious. If you are in a utility position, or a lead position, it doesn't matter what day of the week it is. It doesn't matter if you have to go to a doctor's appointment regardless of how important it is. The only thing that matters is you put the job first before yourself and your health, and the job always comes first. But you do have to make money to live, no one's going to give you anything for free. This is why I put the title paid slavery, you have to make money to live and breathe. This is one of those jobs that doesn't give you much in life besides a work life, and it does not leave you with hardly very little home life due to the fact of how much it can take out of a person physically. But regardless it does give you some freedom, as long as you appease everyone around you.

    Advice to Management

    I could give management advice, but it would not do any good due to the fact the main office who runs the contracts and the accounts where we are located are extremely cheap. When you are in an account with a total of 27 people cleaning in the account, if one or two people quit, the main office will not fill those two positions. Instead they will put the utility guys on covering those two positions as long as humanly possible before finally hiring new people to fill those positions. So my advice to management is this, you need to get your butts in gear and you're act in line, to only give employees three sick days and to fight like hell against the Union to not grant us a 4th one is pathetic, try giving us 5 sick days on top of the vacation hours that we get. You can't depend on the fact that Hispanics don't know any better, because sooner or later, people like me who hold higher standards by keeping this company's reputation in line will leave sooner or later and you will be screwed by losing the account due to the laziness of some of these people that work at night. But I do want to point out there are people that work at night that are very hard workers, the few that are not usually sit on their butts about two to two-and-a-half hours before their shift ends, not to mention some managers that work at night only come in at the beginning of the shift and leave right away to go back home and only come back into work at the end of the shift at 1 a.m.


  4. Helpful (1)

    "I don't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Cleaner
    Former Employee - General Cleaner
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ABM Industries full-time (Less than a year)

    Pros

    Night shift hours, weekends off, low hourly pay

    Cons

    Biweekly pay, too much work for so little time, not enough staff,

    Advice to Management

    Hire more staff so you're not forced to stay late just to finish your work, pay more hourly


  5. "Remote supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Remote Shuttle Supervisor in Dallas, TX
    Former Employee - Remote Shuttle Supervisor in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ABM Industries full-time (Less than a year)

    Pros

    Good employees, bottom feeder management.

    Cons

    No front end supervisor support, management has double standards for employees and supervisors, more worried about customer satisfaction more overall emplyee morale.

    Advice to Management

    Stop treating grown men and women like sheltered children (employees), grow a spine and a pair, get a new HR rep (she obviously hire bottom barrel drivers, high turn over rate.)


  6. "Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Kansas City, MO
    Current Employee - Leader in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ABM Industries full-time (Less than a year)

    Pros

    Good at what I do

    Cons

    Not enough hours and pay

    Advice to Management

    Not enough advances


  7. "Could Be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ABM Industries full-time (More than 5 years)

    Pros

    Large company with networking opportunities

    Cons

    Ineffective communication and culture

    Advice to Management

    Truly focus on creating a culture of oneness and implementing effective communication

  8. "ABM VALET: Solid pay, no vacation time, no worthwhile benefits, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant in Dallas, TX
    Former Employee - Valet Attendant in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at ABM Industries full-time (More than a year)

    Pros

    * $8 an hour isn't bad especially when it's 40 hours a week

    * Able to ask for time off and make it up afterwards

    * If you're working valet at whichever area then you also report to the police station so there's never a sense of feeling unsafe especially late in the night

    Cons

    * Constant misunderstanding staff (who the company is contracted to) who don't understand how ABM works and can sometimes indirectly get you in trouble, even if you're not to blame

    * No benefits (you'll pay far more weekly what you would make in a week!)- unless you're higher up in the company, this isn't a good investment on your part

    * Asking to take time off can be a nuisance for them after awhile because they're quick to assume that someone doesn't want to work here

    * Tips vary based on where you're located so if they dry up then there's honestly no point in sticking around

    * No way to get vacation time, PTO or paid leave

    * Unprofessional supervisors and management (both local and regional) who don't respond to your complaints and act like it's their way or the highway, even if you've been working at whatever place you've been at far longer than them

    * Police can also be moody and like to complaint about how fast you're driving (I don't care who you are- take that attitude to the real troublemakers, not the ones you work with everyday)

    * Rather outdated rules and constant quiz updates that serve no purpose other than

    * No cell phone usage- even if you're using it for reading purposes or to report a problem to management, you might get in trouble if some other person sees you on your phone and reports you

    * Management is also quick to believe ANYTHING critical about you (no matter how absurd it is) so if it's even the most random troublemaker, a random discharge patient on drugs, security guard who doesn't like you or other stuck up person who works at your area, YOU WILL get in trouble regardless because they don't have your back. It is after all ALWAYS your fault

    Advice to Management

    Get new management- plain and simple.


  9. "Large company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ABM Industries full-time

    Pros

    Large company with plenty of opportunity.

    Cons

    Large company where you can get lost in the bureaucracy.


  10. "Stay clear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ABM Industries full-time

    Pros

    Some flexibility in schedule, but constant changes and staffing issues.

    Cons

    Pay, Insurance, Staff Pay, Extreme expectations for low pay, constant changes in directives and goals. Etc.

    Advice to Management

    Big picture thinking...


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