ACE Group Reviews | Glassdoor

ACE Group Reviews

Updated March 27, 2017
138 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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ACE Group Chairman & CEO Evan G. Greenberg
Evan G. Greenberg
51 Ratings

138 Employee Reviews

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Pros
  • Professional culture that provides a conducive work environment with good work/life balance (in 10 reviews)

  • Fast-paced, entrepreneurial, good benefits, place a lot of value in their mgmt-level employees (in 7 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Rollercoaster ride"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Claims Examiner in O'Fallon, MO
    Former Employee - Auto Claims Examiner in O'Fallon, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ACE Group full-time (More than a year)

    Pros

    The job itself is fun and lots of opportunity to grow your experience and knowledge

    Cons

    Inconsistent standards, lack of development for employees that are not favorited, and poor management


  2. Helpful (1)

    "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriting Assistant in Chicago, IL
    Current Employee - Senior Underwriting Assistant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work schedule, nice people who are supportive and work as a team. Open door policy to management - mid and executive levels. Opinions matter and solutions to problems are discussed as a team.

    Cons

    Mediocre retirement package. The company has a dollar to dollar match up to 3%, but only deposits to your account once a year, in January. No pension, the company again makes a one time deposit of 6% of your salary once a year. Some systems are archaic. No advancement unless you are already an underwriter.

    Advice to Management

    Give better bonuses to lower level support people. Continue with work / life balance flexibility.


  3. Helpful (1)

    "Ace Group - Senior Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Burlington, NJ
    Former Employee - Finance in Burlington, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at ACE Group (Less than a year)

    Pros

    Thrown a few extra dollars above asking rate.

    Cons

    Poor work-life balance. Team members silo'd. Systems: "GIGO-garbage in garbage out". High turn over rate.


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  5. Helpful (3)

    "Product manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Philadelphia, PA
    Current Employee - Product Manager in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook

    I have been working at ACE Group full-time (More than 3 years)

    Pros

    Wow, u am struggling to think of a pro...free coffee? Window seat? Don't need raise my hand to ask permission to use restroom?

    Cons

    Senior management is a joke and out of touch with reality. It's a do as I say not as I do culture. The workload and expectations are impracticable. You cannot expect employees to work excessively and produce a quality product. Existing staff who have been there for a while know the game so they do less work and still manage to get similar raises and bonuses has those who work harder and longer hours. The company is not flexible and there's no trust in their employees. Working from home is viewed as a vacation from the office and is not encouraged.

    Advice to Management

    Be more like Google.
    appreciate your employees
    don't just ask for advice... listen and take action


  6. Helpful (4)

    "Great company; questionable leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Philadelphia, PA
    Current Employee - Financial Analyst in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ACE Group full-time (More than 8 years)

    Pros

    Exceptional benefits and retirement savings plans; money to be had; strong company; competitive ESPP; decent number of company holidays and time off.

    Cons

    Middle Management is out of touch with their staff and has too many unrealistic goals. Management routinely employs a "do as I say not as I do attitude" and their leadership style has too many double standards (WFH, vacation black outs, etc.). Some people are in leadership positions who have no idea how to lead. Frequent infringement on your work/life balance. Not much room to grow unless you are in the right network

    Advice to Management

    Your employee's dedication will reflect your leadership. Trust the professional judgement of your employees.


  7. Helpful (1)

    "Good Company became better with merger/acquisition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Finance in Philadelphia, PA
    Current Employee - IT Finance in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ACE Group full-time (More than 5 years)

    Pros

    IT Finance team achieved a major leadership upgrade upon completion of Chubb merger/acquisition. Historically very strong talent at the AVP level and on down the chain and with new leadership, things have really come together. EVP level above the team is also very strong and fair.

    Cons

    Growing pains and the seemingly perpetual ITS budget planning cycle that ties down too many resources, unnecessarily. Annual raises tend to be paltry so be sure to negotiate well when you come in. Ask for additional time in vacation as they are also extremely behind the times with only 2 weeks vaca to start.

    Advice to Management

    Ensure leadership is well aware of corporate policies that impact employees, like in the case of flexibility. Offer leadership development programs for those that are at the VP level to help develop the skills needed to let go of being a micro-manager.


  8. Helpful (1)

    "Play the game"

    Star Star Star Star Star
    Current Employee - Claims Associate in Philadelphia, PA
    Current Employee - Claims Associate in Philadelphia, PA
    Doesn't Recommend

    Pros

    Good company to work for if you play the game. Strong salary and benefits.

    Cons

    Need to be prepared to play it safe and politics


  9. "Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salem, VA
    Former Employee - Anonymous Employee in Salem, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Comfortable place to work. Nice to work in a friendly place.

    Cons

    Management needs to work as one and give information to employees all at the same time instead of piecemeal.

    Advice to Management

    Make big announcements together instead of only telling certain people.


  10. "Sr. Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Positive Outlook

    I worked at ACE Group full-time (More than 10 years)

    Pros

    Good place to work and great benefits

    Cons

    Moved from Chicago to another city.

    Advice to Management

    Bring back the Recreational Marine Dept.


  11. "chubb"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing and Communications in Columbia, SC
    Current Employee - Marketing and Communications in Columbia, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ACE Group full-time (More than a year)

    Pros

    great company, good benefits and good salary

    Cons

    no work like balance

    Advice to Management

    don't send emails 24/7 actually manage


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