ACE Group Reviews | Glassdoor

ACE Group Reviews

Updated October 16, 2017
25 reviews

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2.0
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ACE Group Chairman & CEO Evan G. Greenberg
Evan G. Greenberg
7 Ratings

25 Employee Reviews

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Pros
  • Great work life balance, good management team to work with (in 10 reviews)

  • Fast-paced, entrepreneurial, good benefits, place a lot of value in their mgmt-level employees (in 7 reviews)

Cons
More Pros and Cons

  1. "Very little opportunity for advancement, must be one of the click members! Wage increase low and slow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ACE Group full-time (More than a year)

    Pros

    Nice co-workers, ok for 1st job. Get some experience, then move on.

    Cons

    Training lacking. Wage increase low and slow. Very little opportunity for advancement, must be one of the click members. Many job positions have been eliminated since merger.


  2. Helpful (2)

    "Ace Group - Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Burlington, NJ
    Former Employee - Finance in Burlington, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at ACE Group (Less than a year)

    Pros

    Thrown a few extra dollars above asking rate.

    Cons

    Poor work-life balance. Team members silo'd. Systems: "GIGO-garbage in garbage out". High turn over rate.

  3. Helpful (6)

    "Great job management terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Jon function co workers benefits

    Cons

    Salary lower than industry, and the worst is management!!!

    Advice to Management

    I don't know where to even start best thing would probably be to get rid off all of them


  4. Helpful (6)

    "Great company; questionable leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Philadelphia, PA
    Current Employee - Financial Analyst in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ACE Group full-time (More than 8 years)

    Pros

    Exceptional benefits and retirement savings plans; money to be had; strong company; competitive ESPP; decent number of company holidays and time off.

    Cons

    Middle Management is out of touch with their staff and has too many unrealistic goals. Management routinely employs a "do as I say not as I do attitude" and their leadership style has too many double standards (WFH, vacation black outs, etc.). Some people are in leadership positions who have no idea how to lead. Frequent infringement on your work/life balance. Not much room to grow unless you are in the right network

    Advice to Management

    Your employee's dedication will reflect your leadership. Trust the professional judgement of your employees.


  5. Helpful (2)

    "Play the game"

    StarStarStarStarStar
    Current Employee - Claims Associate in Philadelphia, PA
    Current Employee - Claims Associate in Philadelphia, PA
    Doesn't Recommend

    Pros

    Good company to work for if you play the game. Strong salary and benefits.

    Cons

    Need to be prepared to play it safe and politics


  6. "Sr. Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Positive Outlook

    I worked at ACE Group full-time (More than 10 years)

    Pros

    Good place to work and great benefits

    Cons

    Moved from Chicago to another city.

    Advice to Management

    Bring back the Recreational Marine Dept.


  7. Helpful (2)

    "Not Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at ACE Group full-time

    Pros

    There are a lot of great people

    Cons

    The company is slow to promote.

  8. Helpful (1)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Atlanta, GA
    Current Employee - Underwriter in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ACE Group full-time (More than 3 years)

    Pros

    Flexible work schedule and great co-workers.

    Cons

    No room to move up, overloaded with accounts, no formal training.


  9. Helpful (2)

    "Business Development manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDM in Chicago, IL
    Former Employee - BDM in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at ACE Group full-time (More than 3 years)

    Pros

    Flexible schedule, benefits, good agent/broker base

    Cons

    Limitations on products and services offered, automation, management

    Advice to Management

    Understand your offering and its limitations. Stop allowing toxic managers to abuse employees.


  10. Helpful (8)

    "Not a good place to work,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ACE Group full-time (Less than a year)

    Pros

    Decent benefits, especially ESPP. Company has great combined ratio. Lots of potential.

    Cons

    Micro-management often by people with far less experience than those they manage. Recent merge with Fireman's Fund strongly favored existing PRS mgmt. over Fireman's much more experienced staff leaving many unhappy and less productive employees. Far too much work expected which can't be achieved in an 8hr day. Existing mgmt is closed minded - a huge barrier to progress and only interested in maintaining control, plus lacks experience, plays favorites and can't keep up with the work. Has a totally unrealistic view of expense control via refusal to staff appropriately, so the savings in expense will tripled in indemnity by poorly adjusted files. What company says you must work a min. of 8hrs a day which clearly implies you must work beyond same. In fact, rating for performance just changed to raise expectations even higher for just an average performance.

    Advice to Management

    Re-consider the FUND staff for roles currently given to ACE employees who have less experience and expertise, increase staffing, consider work/life balance as a priority-we don't work because it's our life, we work to support our lives and would like to enjoy them. You will get more productivity from happy workers.


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