ACE USA Reviews | Glassdoor

ACE USA Reviews

Updated July 12, 2018
83 reviews

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3.4
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ACE USA Chairman and CEO Evan G. Greenberg
Evan G. Greenberg
13 Ratings

83 Employee Reviews

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  1. "Risk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in Phila, PA
    Current Employee - Risk Analyst in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - work/life balance
    - management
    - training

    Cons

    - benefits
    - advancement
    - pay

    Advice to Management

    None


  2. "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ACE USA full-time

    Pros

    good benefits; modern facilities; nice people

    Cons

    each dept is so compartmentalized that they operate as their own business
    downside is that you could feel you are working for different companies depending on the dept
    dept management can often SUCK without any interference from HR or Branch management

  3. "AVP CLAIMS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Phila, PA
    Former Employee - Assistant Vice President in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ACE USA full-time (More than 8 years)

    Pros

    Very financially stable company that compensates its employees well. They do recognize hard work and rewards those individuals. There are many locations to branch out to since the merger with Chubb. There are really good employees at this company that know a lot about the insurance industry.

    Cons

    The culture changes with the merger with Chubb have presented trouble to employees that were used to the ACE culture.

    Advice to Management

    Allow the employees the automatism that the ACE employees enjoyed for many years and the collaboration between units


  4. "Exciting industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE USA full-time

    Pros

    Very good work life balance, very nice people to work with

    Cons

    Very few benefits and opportunities.

    Advice to Management

    Start acting like a large company if you want to be one.


  5. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in New York, NY
    Former Employee - Administrative in New York, NY
    Neutral Outlook
    No opinion of CEO

    Pros

    Convenience to the office. Great people.

    Cons

    Convenience to work can vary.

    Advice to Management

    Keep on listening to customers


  6. "Associate Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at ACE USA full-time (More than a year)

    Pros

    great female mentors and formal mentoring program

    Cons

    low pay and few vacation days


  7. Helpful (1)

    "PA Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coworkers, 401k match in first year thou not 100% sure if that amount is vested or the 6% "pension" they give you

    Cons

    Outdated claims system (new system currently being rolled out), Stretched too thin

  8. "Former"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Decent benefits, room to move around.

    Cons

    Many lay offs and mergers taking place.


  9. "underwriting assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Support Specialist in Richmond, IN
    Former Employee - Underwriting Support Specialist in Richmond, IN
    Positive Outlook
    Approves of CEO

    I worked at ACE USA full-time (More than a year)

    Pros

    Great hours (flex scheduling), great benefits, awesome management

    Cons

    Pay was horrible for the amount of work done


  10. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at ACE USA full-time (More than 10 years)

    Pros

    Co workers are great Great supervisor

    Cons

    Sticklers on petty things, favoritism. Under qualified supervisors

    Advice to Management

    Train supervisors on how to train employees


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