ACE USA Reviews | Glassdoor

ACE USA Reviews

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Found 84 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
92%
Approve of CEO
ACE USA CEO Evan G. Greenberg
Evan G. Greenberg
13 Ratings
Pros
  • "Stable company - Built for the long haul(in 5 reviews)

  • "(in 2 reviews)

Cons
  • "(in 2 reviews)

  • "(in 3 reviews)

More Pros and Cons
  1. "Risk Analyst"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Analyst in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ACE USA

    Pros

    - work/life balance - management - training

    Cons

    - benefits - advancement - pay

    Advice to Management

    None

  2. "Administrative Assistant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at ACE USA part-time

    Pros

    The company has excellent benefit package especially 401k.

    Cons

    The company salary is not competitive.

  3. "great company to work for"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ACE USA full-time

    Pros

    good benefits; modern facilities; nice people

    Cons

    each dept is so compartmentalized that they operate as their own business downside is that you could feel you are working for different companies depending on the dept dept management can often SUCK without any interference from HR or Branch management

  4. "AVP CLAIMS"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ACE USA full-time for more than 9 years

    Pros

    Very financially stable company that compensates its employees well. They do recognize hard work and rewards those individuals. There are many locations to branch out to since the merger with Chubb. There are really good employees at this company that know a lot about the insurance industry.

    Cons

    The culture changes with the merger with Chubb have presented trouble to employees that were used to the ACE culture.

    Advice to Management

    Allow the employees the automatism that the ACE employees enjoyed for many years and the collaboration between units

  5. "Exciting industry"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at ACE USA full-time

    Pros

    Very good work life balance, very nice people to work with

    Cons

    Very few benefits and opportunities.

    Advice to Management

    Start acting like a large company if you want to be one.

  6. "Admin"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative in New York, NY
    Neutral Outlook
    Disapproves of CEO

    I worked at ACE USA

    Pros

    Convenience to the office. Great people.

    Cons

    Convenience to work can vary.

    Advice to Management

    Keep on listening to customers

  7. "Associate Underwriter"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at ACE USA full-time for more than 2 years

    Pros

    great female mentors and formal mentoring program

    Cons

    low pay and few vacation days

  8. Helpful (1)

    "PA Program"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ACE USA

    Pros

    Coworkers, 401k match in first year thou not 100% sure if that amount is vested or the 6% "pension" they give you

    Cons

    Outdated claims system (new system currently being rolled out), Stretched too thin

  9. "Former"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Positive Outlook
    Disapproves of CEO

    I worked at ACE USA

    Pros

    Decent benefits, room to move around.

    Cons

    Many lay offs and mergers taking place.

  10. "underwriting assistant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriting Support Specialist in Richmond, IN
    Positive Outlook
    Approves of CEO

    I worked at ACE USA full-time for more than 2 years

    Pros

    Great hours (flex scheduling), great benefits, awesome management

    Cons

    Pay was horrible for the amount of work done

Found 84 reviews