ACH Federal Reviews | Glassdoor

ACH Federal Reviews

Updated Oct 30, 2013

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Found 11 reviews

4.2
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Rating TrendsRating Trends
84%
Recommend to a Friend
75%
Approve of CEO
ACH Federal CEO Kurt Schusterman (no image)
Kurt Schusterman
4 Ratings
  1. "Hypocrisy at its finest!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook

    I worked at ACH Federal full-time

    Pros

    There are a few very talented, intelligent and knowledgable ACH employees, but most have left the company at this point. Decent pay for this industry.

    Cons

    Management is the epitome of hypocrisy! This is supposed to be a Christian-based company but the actions of Sr. Management are anything but. They are not even ethical, let alone Christian. If you aren't a "yes" man for the upper management and star employees, you will not get very far. Personnel issues are handled in a very unethical, underhanded manner. Affiliation with the payday lending companies is... down-played to the public and others, even though they are the largest customer by far, and most of the companies decisions are based on what is best for the payday lending affiliate. Several knowledgable ACH professionals started up this company and then were treated very poorly by management when they did not agree with the direction of the company after the first few years. Most of these employees are now gone, leaving the company lacking in ACH knowledge and experience.

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    Advice to Management

    Integrity, Integrity, Integrity!! Treat your employees with the respect they deserve since THEY have the ACH knowledge and experience where you do not. The secretive, deceptive practices bring down morale and breaks the trust with your employees. This company needs to be led by someone with experience in the ACH industry, and someone that values their employees and is not afraid to be wrong. Decisions need to be... made based on what is best for ACH Federal, not the payday lending affiliates.

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    ACH Federal2013-03-29
Found 11 reviews