ACS International Reviews | Glassdoor

ACS International Reviews

Updated April 23, 2017
35 reviews

Filter

Filter

Full-time Part-time

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
ACS International CEO and CTO Milan S. Patel
Milan S. Patel
12 Ratings

35 Employee Reviews

Sort: Popular Rating Date

  1. "Decent company to work for depending on the client."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Bartlett, TN
    Former Employee - Customer Care Agent in Bartlett, TN
    No opinion of CEO

    Pros

    Very well schooled team coaches, supervisors, and managers

    Cons

    Handcuffed by client (Brother International) unrealistic expectations. pay is decent if you obtain bonuses.

    Advice to Management

    Worked within the system to improve clients flawed system.


  2. "Interesting company....some pros some cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AppleCare IOS Technical Advisor in Raleigh, NC
    Former Employee - AppleCare IOS Technical Advisor in Raleigh, NC
    Neutral Outlook
    No opinion of CEO

    I worked at ACS International full-time (Less than a year)

    Pros

    training team is awesome, availability of resources

    Cons

    time off policies, promotions lacking greatly

    Advice to Management

    Need more flexibility with absentees considering some things are not avoidable or planned for


  3. "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Leesburg, VA
    Former Employee - Project Manager in Leesburg, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ACS International (More than 10 years)

    Pros

    Great team to work with

    Cons

    There were few management crisis that were not handled internally

    Advice to Management

    None


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Tech Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at ACS International full-time

    Pros

    Great place to learn and develop your skills in the field of IT

    Cons

    Work Life Balance no maintained


  6. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Good Job to work for. Good people in the company to work in. The pay is good along with the bonus.

    Cons

    Sometimes the pay can become very bad

    Advice to Management

    More feedback


  7. "Good Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACS International full-time (More than 3 years)

    Pros

    Good company to work for, good work environment

    Cons

    No major drawbacks in specific

    Advice to Management

    No comments


  8. "Good Company to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mainframe Security Administrative in Bengaluru (India)
    Former Employee - Mainframe Security Administrative in Bengaluru (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ACS International full-time (More than 3 years)

    Pros

    Nice Pay Package
    Great Exposure to Technology

    Cons

    Shift Timing
    Management not worried about EMP

    Advice to Management

    Please Try to Retain EMP and also have a EXIT Interview.


  9. "great part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher
    Current Employee - Teacher
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ACS International part-time

    Pros

    I enjoyed teaching students, friendly people/staff

    Cons

    Low pay, students can be bratty


  10. "Decent People, Low Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Assistant in Lexington, KY
    Former Employee - Customer Care Assistant in Lexington, KY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Lots of Turnover creates opportunities for movement yet most of them just lateral, schedule was no weekends.

    Cons

    No upward movement unless going into management, supervisors seemed overworked and stressed, achievement based pay brought salary up to a competitive level but included some metrics that were hard to control per phone call.

    Advice to Management

    Invest in more professional setting for workers if you want them to act as professional as you say, more private cubicles to cut down on noise could not hear yourself if you get next to the wrong person.


  11. "It could always be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Assistant in Boca Raton, FL
    Current Employee - Customer Care Assistant in Boca Raton, FL
    No opinion of CEO

    Pros

    Flexible work hours, 8am to 4pm shifts

    Cons

    Too many red tapes and not enough allowance for creativity.

    Advice to Management

    Learn to show more appreciation for your employees



Showing 35 of 35 reviews
Reset Filters