ACS International Reviews | Glassdoor

ACS International Reviews

Updated October 20, 2016
9 reviews

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2.0
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ACS International CEO and CTO Milan S. Patel
Milan S. Patel
4 Ratings

9 Employee Reviews

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  1. Helpful (1)

    "Stable ...but at the prices of your values?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Torrance, CA
    Former Employee - Anonymous Employee in Torrance, CA
    No opinion of CEO

    Pros

    Great people to work with
    Stable ...doing well financially

    Cons

    No work/life balance
    Lack of understanding of technology

    Advice to Management

    Stop micromanaging - set the vision, measure results


  2. "Poor Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Officer in Tempe, AZ
    Current Employee - Financial Aid Officer in Tempe, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Advancement Possibilities within the company.

    Cons

    quick to discharge for various reasons.

    Advice to Management

    Better training program


  3. "Not a great place for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Atlanta, GA
    Current Employee - Systems Administrator in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benifits are not bad and people are easily approchable

    Cons

    No proper communication from Senior mgmt.
    Always surprises.
    No information sharing


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  5. "This job is so repetitive I felt like I was working on an assembly line"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Cary, NC
    Former Employee - Customer Care Agent in Cary, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Training is the best part of the job. It was like going to comedy relief everyday while methods were highly effective for learning also. With the large group of employees, you were bound to find a small group that you could really 'click' with which made the job more tolerable. Managers are also in the same boat with the lower level employees so many are able to relate to challenges and can be helpful. EEO employer.

    Cons

    The shifts are scheduled at odd hours which can pose some difficulty for parents. The work is repetitive, some areas are congested and dirty, and some of the managers are uneducated and present themselves as such. EEO employer.

    Advice to Management

    For those managers who disrespect employees with disparaging remarks, try something different, try kindness. You'd be surprised with how it makes you feel at the end of the week and the improved performance of your unit.


  6. "It is a good work experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Approves of CEO

    Pros

    It provides good pay. Good benefits and nice people.

    Cons

    The hours and the time off.

    Advice to Management

    Learn the basics of the job.


  7. "fun place to work, very low pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor
    Current Employee - Advisor
    Doesn't Recommend
    No opinion of CEO

    Pros

    Fun helping customers with problems.

    Cons

    Very low pay, too much control.


  8. "Short-lived"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Assistant
    Former Employee - Customer Care Assistant
    Doesn't Recommend
    Approves of CEO

    Pros

    The company is financially strong and has a bright future

    Cons

    The rewards don't translate to competitive pay or advancement opportunity.

    Advice to Management

    Become more involved in the upside triangle support system that's touted as critically important.


  9. Helpful (1)

    "Not a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    No opinion of CEO

    Pros

    High Pay. Health benefits were competent when compared to others in the industry. Retirement benefits were weak. The key factor in working for ACS is to come in with a contract.

    Cons

    Poor working conditions. Very little opportunity for growth or advancing your knowledge regarding industry and technical issues. Very much a "good old boys club".

    Advice to Management

    The company needs to focus on getting a more informed and engaged work force. ACS makes it very difficult to accomplish goals.


  10. Helpful (1)

    "Not really as advanced as the name suggests!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)
    Doesn't Recommend
    Neutral Outlook

    I have been working at ACS International full-time

    Pros

    The only good thing about this company; the clients.
    Most of us are self-dependent here so we get to learn a lot of things, which can be considered as a good thing.
    And yes, fixed weekends off. That's something i like.

    Cons

    As I mentioned earlier, the "only" good thing about this company are the clients. Probably the only reason I'm sticking here. Apart from that, everything else pretty much messed up. No proper leave policy (we don't even have sick leaves here). No transport. No health benefits. No performance bonus/ incentives. Meager salary. The company is not even listed with the banks in India, which creates a problem if ever we want to apply for a loan. Not at all employee friendly.

    Advice to Management

    Value your employees.



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