ACS Technologies Reviews
Updated May 11, 2022
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Found 47 of over 52 reviews
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Recommend to a Friend
Approve of CEO
Joe Koehling
16 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
Cons
There are no cons to display at this time.
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 10 years★★★★★
Pros
For me, the mission of serving churches makes it more than a job. Great people, great culture and good leadership. The remote working plan seems to be working.
Cons
There were some leadership issues that were resolved two years ago.
Continue readingThank you for the feedback! I'm glad you are enjoying the work from anywhere experience! We're working on keeping our company culture when we are all remote, so any suggestions are welcome!
- Current Employee, more than 3 years★★★★★
Pros
Kind people, average pay, and good benefits.
Cons
Incompetence and underqualified management/senior leadership.
- Former Employee★★★★★
Pros
Good middle managers who don't micro manage.
Cons
Compensation package isn't in line with the Seattle Market
- Former Employee★★★★★
Pros
Very solid middle management structure.
Cons
Sometimes departmental policy changes were too quick.
- Former Employee, more than 5 years★★★★★
A wonderful place to work to follow a passion of helping others.
RecommendCEO ApprovalBusiness OutlookPros
Family atmosphere Work life Balance fulfilling work Wellness Clinic Good Benefits Caring employee's
Cons
None come to mind at this time.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Supportive management and coworkers, great mentors for new employees, fun and mostly laid back place to work. Many opportunities for learning and advancing, great benefits and good work/life balance.
Cons
Some deadlines or expectations can be unrealistic and unreasonable, but overall this is heavily outweighed by the pros.
ACS Technologies Response
Manager, Performance & Talent Management
Thank you so much for the feedback! It's wonderful to hear when our colleagues enjoy their work! Please let us know if we can help with anything.
- Current Employee, more than 5 years★★★★★
Pros
I love everything about this company. They really care about their employees and customers, plus the benefits are great!!
Cons
None that I can think of!
ACS Technologies Response
Manager, Performance & Talent Management
Thank you so much for the feedback!
- Current Employee★★★★★
Pros
Great people and customer service
Cons
Inconsistencies in certain areas of people
- Current Employee, more than 3 years★★★★★
Pros
Great work culture provided at the company
Cons
Difficult to change positions in support.
ACS Technologies Response
Manager, Performance & Talent Management
Thanks for the feedback! We are working on offering more career development opportunities for the call center, one in the next couple of weeks. While this program won't guarantee a move, it will give call center staff the opportunity to learn about and work in another area as well as learn skills that will be applicable to several different areas in the company that offer internal opportunities. Stay tuned for this opportunity, as well as other career development programs throughout the year. Please feel free to reach out to HR with any ideas, suggestions and feedback as well!
- Current Employee★★★★★
Pros
Great company culture with some amazing people and a good work/life balance.
Cons
Salary is on the lower end of the market.
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ACS Technologies Reviews FAQs
ACS Technologies has an overall rating of 4.4 out of 5, based on over 52 reviews left anonymously by employees. 78% of employees would recommend working at ACS Technologies to a friend and 89% have a positive outlook for the business. This rating has been stable over the past 12 months.
78% of ACS Technologies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ACS Technologies 4.8 out of 5 for work life balance, 4.6 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ACS Technologies to be senior leadership, career development, benefits and the cons to be management .
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Manager, Performance & Talent Management