ACS Technologies Reviews

Updated May 11, 2022

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Found 47 of over 52 reviews

4.4
78%
Recommend to a Friend
100%
Approve of CEO
ACS Technologies President and CEO Joe Koehling (no image)
Joe Koehling
16 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Good Benefits(in 8 reviews)
  • "Great people and customer service(in 6 reviews)
  • "Great culture.(in 4 reviews)
Cons
    There are no cons to display at this time.
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 10 years

    Great company culture

    Jan 29, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For me, the mission of serving churches makes it more than a job. Great people, great culture and good leadership. The remote working plan seems to be working.

    Cons

    There were some leadership issues that were resolved two years ago.

    Continue reading
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    ACS Technologies Response

    Manager, Performance & Talent Management

    Thank you for the feedback! I'm glad you are enjoying the work from anywhere experience! We're working on keeping our company culture when we are all remote, so any suggestions are welcome!

  2. 4.0
    Current Employee, more than 3 years

    Nice Place to Work

    May 11, 2022 - Quality Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kind people, average pay, and good benefits.

    Cons

    Incompetence and underqualified management/senior leadership.

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  3. 3.0
    Former Employee

    Compensation

    Feb 10, 2022 - Head of Business Development in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good middle managers who don't micro manage.

    Cons

    Compensation package isn't in line with the Seattle Market

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  4. 4.0
    Former Employee

    Excellent Organization

    Jan 26, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very solid middle management structure.

    Cons

    Sometimes departmental policy changes were too quick.

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  5. 5.0
    Former Employee, more than 5 years

    A wonderful place to work to follow a passion of helping others.

    Dec 12, 2021 - SSR - Support Services Representative Level II in Florence, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family atmosphere Work life Balance fulfilling work Wellness Clinic Good Benefits Caring employee's

    Cons

    None come to mind at this time.

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    1 person found this review helpful
  6. 5.0
    Former Employee, more than 1 year

    Excellent place to work

    Aug 12, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive management and coworkers, great mentors for new employees, fun and mostly laid back place to work. Many opportunities for learning and advancing, great benefits and good work/life balance.

    Cons

    Some deadlines or expectations can be unrealistic and unreasonable, but overall this is heavily outweighed by the pros.

    1 person found this review helpful

    ACS Technologies Response

    Manager, Performance & Talent Management

    Thank you so much for the feedback! It's wonderful to hear when our colleagues enjoy their work! Please let us know if we can help with anything.

  7. 5.0
    Current Employee, more than 5 years

    Love my job!

    Apr 20, 2021 - Customer Service and Technical Support Representative in Florence, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love everything about this company. They really care about their employees and customers, plus the benefits are great!!

    Cons

    None that I can think of!

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    ACS Technologies Response

    Manager, Performance & Talent Management

    Thank you so much for the feedback!

  8. 5.0
    Current Employee

    Great

    Apr 14, 2021 - National Account Manager in Florence, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people and customer service

    Cons

    Inconsistencies in certain areas of people

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  9. 5.0
    Current Employee, more than 3 years

    Technical Support Specialist

    Mar 30, 2021 - Technical Support Specialist in Florence, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work culture provided at the company

    Cons

    Difficult to change positions in support.

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    ACS Technologies Response

    Manager, Performance & Talent Management

    Thanks for the feedback! We are working on offering more career development opportunities for the call center, one in the next couple of weeks. While this program won't guarantee a move, it will give call center staff the opportunity to learn about and work in another area as well as learn skills that will be applicable to several different areas in the company that offer internal opportunities. Stay tuned for this opportunity, as well as other career development programs throughout the year. Please feel free to reach out to HR with any ideas, suggestions and feedback as well!

  10. 4.0
    Current Employee

    Good Company

    Mar 10, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company culture with some amazing people and a good work/life balance.

    Cons

    Salary is on the lower end of the market.

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Viewing 1 - 10 of 47 Reviews

ACS Technologies Reviews FAQs

ACS Technologies has an overall rating of 4.4 out of 5, based on over 52 reviews left anonymously by employees. 78% of employees would recommend working at ACS Technologies to a friend and 89% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, ACS Technologies employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ACS Technologies. This rating has been stable over the past 12 months.

78% of ACS Technologies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ACS Technologies 4.8 out of 5 for work life balance, 4.6 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ACS Technologies to be senior leadership, career development, benefits and the cons to be management .

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