ACT Employee Reviews about "top heavy"
Updated Sep 15, 2020

Found 8 of over 544 reviews
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- "workers throughout company for the most part are great people to work with or for." (in 51 reviews)
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Reviews about "top heavy"
Return to all Reviews- Current Employee, more than 10 years★★★★★
Good Place for worker bees
Aug 22, 2014 - Software Engineer in Iowa City, IARecommendCEO ApprovalBusiness OutlookPros
Good balance of work and life. Only 7.5 hours a day & 37.5 a week. 95% of the time, those are the hours you work. On occasion you have to get that project done. But in those rare cases, you might work 50 hours. Benefits match or exceed anybody in the area.
Cons
Upper management wants to hear your ideas or how to make it better but rarely are the ideas used. It really takes a lot to grease the wheels with upper management and even then, upper management is very top heavy and very bureaucratic.
- Former Employee, less than 1 year★★★★★
Pros
Fantastic benefits. Flex schedule. Was lucky to have a caring, engaged manager.
Cons
The communication is awful. It’s confused, inconsistent, non existent. Talent Management (HR) is inept, disorganized, and unhelpful. So many silos within the company that the left hand never knows what the right hand is doing. Ridiculously top heavy. Management doesn’t seem to know what they want, and their decisions seem out of left field. I was there less than a year and lived through 3 rounds of layoffs. Left voluntarily.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Very good and wide arrangement of benefits. Flexible hours and work from home opprotunities. New workout facility.
Cons
Very top heavy. Very siloed in both nature and structure. To many hands in the cookie jar related to ACT's vision. Not one central thought or path. No trust in own employees. Would rather trust consultants.
Continue readingThank you for your contribution to ACT over the years. We’re glad you’re enjoying the benefits offered to ACT team members, our most valuable resource. You might be interested to know that our senior leader population is less than 6% of our total staff, and this trend toward a more professional workforce actually began in 2001. We’re confident about the direction of ACT and are excited about impact that will be made by incoming CEO Marten Roorda.
- Current Employee, more than 5 years★★★★★
Outsource Outsource Outsource
Mar 25, 2013 - Software Engineer in Iowa City, IARecommendCEO ApprovalBusiness OutlookPros
Good people in the IT department Nice looking campus Close to downtown Iowa City Very little overtime
Cons
Pay very far below market rate - They are making record profits, but none of it filters to the people doing the work Non-IT divisions are afraid of technology and change All new software development is being outsourced Benefits have gotten rather bad in recent years Very top heavy
Continue reading - Current Employee, more than 10 years★★★★★
Long time employee with mixed feelings
May 12, 2015 - Coordinator in Iowa City, IARecommendCEO ApprovalBusiness OutlookPros
Great benefits - great insurance, paid sick leave, personal days, floating holidays, vacation. Also a volunteer day and career development days. I think they are trying to move in a good direction culturally. Senior leadership seems to honestly try to make ACT a better place to work.
Cons
The structure is top heavy and communication is spotty. Don't see much progress eliminating silos, just being replaced with new ones. There seems to be little accountability and the same mistakes are repeated over and over. In a state of reorganization with little input from the mid to lower ranks. Resulting new positions open and fill behind closed doors, not always allowing for other internal candidates to apply.
Continue readingACT Response
ACT
Thank you so much for your years of service at ACT. The generous benefits package is no doubt a great example of our commitment to making ACT a great place to work. It may be helpful to share that Talent Strategy does not make decisions on how ACT departments choose to staff and who is hired. We trust our business managers to categorize roles and create job descriptions. The Career Stage Model was established in response to Team Member feedback with the goal of having a career progression model that allows for both managerial and technical advancement. We definitely encourage team members to talk with their managers about any suggestions for improvement. Thanks again, we sincerely appreciate your feedback.
- Current Employee, more than 10 years★★★★★
Doesn't seem to care about Employees
Feb 14, 2019 - Program Manager in Iowa City, IARecommendCEO ApprovalBusiness OutlookPros
The workers truly care about their work and each other. There is a great level of support amongst co-workers.
Cons
Management is focused on aquiring new companies rather than developing what they currently have. Sales is taking precident over providing support to current customers. There is no investment in employees, the company is top heavy with little concern for the worker bees
Continue reading - Former Employee, more than 10 years★★★★★
Get on the lifeboat quick, the ship is going down...
Aug 12, 2020 - Anonymous Employee in Iowa City, IARecommendCEO ApprovalBusiness OutlookPros
Was once a great place to work, family friendly, great benefits, etc...
Cons
Way too top heavy in senior management. Multiple layoffs, outsourcing and just unrealistic goals for staff. Covid has done quite a number on ACT, but it was in trouble way before now.
- Current Employee★★★★★
Intense Office Politics and Top Heavy
Apr 24, 2015 - in Iowa City, IARecommendCEO ApprovalBusiness OutlookPros
Nice campus. Hours are reasonable. Mission is admirable. Good people who have been here for a long time. Part of the community; volunteerism is encouraged. Still many people here fighting for what ACT used to be and should be.
Cons
Office politics are too intense and not what one would expect at a non-profit. They should not have promoted and hired all these additional VPs and AVPs after the new CEO was announced. Current CEO should have waited until the new CEO comes in before getting all his people in before he exits. ACT is extremely top heavy. Support areas have grown too rapidly for such a small organization. For example the HR department used to be la smaller, effective department led by a Director and now has a Senior Vice President and a newly promoted Vice President. Salaries at the top are too high for a non-profit.
ACT Response
ACT
ACT’s mission and strategy are at the center of the changes in the organization. The industry and populations we serve are changing rapidly. To keep pace while retaining and attracting high quality talent, we must provide competitive salaries in all levels of our organization (and we review this annually). Currently our senior leader population is less than 6% of our total staff, and this trend toward a more professional workforce actually began in 2001. On average new hires into leadership roles only account for 4-5% of our annual hiring. These functions support new capabilities to help ACT be successful now and in the future. Growth in support areas is critical to our strategy because these functions create centralized efficiencies to deliver work that allows our core business areas to focus their efforts on developing and delivering high quality assessments. It is true that the human resources function has grown at ACT in order to support the improvements we’ve made in benefit options to team members, wellness programs and fitness center, leadership development and training offerings, reward and recognition programs, appreciation events, change management and career planning. All of this growth is targeted at making ACT a great place to work for our team members in response to their feedback. Thank you for your feedback and work in helping ACT advance its mission.
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