FilterCalgary, AB (Canada)
I have been working at ADP full-time
I just got hired with ADP. Their compensation package is great (salary, benefits package and other sales incentives). I am currently going through online training.
The hiring process was very long but thorough. Which is a good thing I guess, as they wanted to make sure, that I am who I claim to be in the resume.
I worked at ADP full-time (More than 3 years)
The work is interesting and the people at the company are very nice. At some locations there is work from home opportunity
The workload is unreasonable particularly at year end. 10 hours a day is normal and some managers won't pay you for the extra hours. At year end, (Nov - mid January) working more than 10 hours a day is not unusual. The weeks of training provided when you start sounds very impressive but aren't nearly enough for you to be able to competently do your job and the ongoing support and promised mentoring is seriously lacking, mainly because the assigned mentors are too busy for the people they are supposed to be working with. The average implementation specialist either quits or is terminated by year 3 and each year the company does a "culling". If they are terminated it's because something went seriously wrong during an implementation (whether the client or ADP was responsible has no bearing), or the implementation specialist was too low on their annual quota.
Advice to Management
Try hiring more people for this job, provide sufficient training and work/life balance DOES matter
I worked at ADP (More than 8 years)
Good environment to work for
No advancement within the company
I have been working at ADP full-time (More than a year)
Great work-life balance, supportive team environment.
Career advancement is difficult and compensation is sub industry standard.
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