ADP Reviews | Glassdoor

ADP Reviews

Updated February 14, 2017
366 reviews

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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
148 Ratings

366 Employee Reviews

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Pros
Cons
  • Work life balance is also extremely tough based on each days' issues (in 160 reviews)

  • No work life balance and hectic work schedule (in 47 reviews)

More Pros and Cons

  1. "ADM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ADP full-time

    Pros

    Hours are the best part of the job unless your territory is far.

    Cons

    If you just graduated this job is perfect for you. If you have experience in sales prior before going to ADP stop immediately. Constant weekly calls about sales. Fridays are basically for people who didnt sell anything to get recognized they suck. Direct Manager on you like a hawk M-F. Direct Managers' Manager on you like a hawk via email, text message about when sales are down. The hours are great but the culture is gross to be apart of. It reminded me of High School cliques meets sorority house.

    Advice to Management

    Everyone in America wants to make money. Thats why we all have jobs. Managers (Sales Executives/Vice Presidents)within organizations shouldnt be best friends and hang out every weekend. Conflict of Interest. Employees should be recognized by their name not their number. The higher ups here look at each person as their number and tell you some BS like they care about you. Dont BS a BS'r. Also, when you hire someone dont tell them there territory is less than 25 miles away from home and then you give them there territory and its 50 miles away.
    P.S. If you leave the company they have you fill out your expenses for your vehicle and then they dont even pay you on them? What a waste of time. My life is so much better than being in cut throat sales.


  2. Helpful (1)

    "The worst"

    Star Star Star Star Star
    Current Employee - Inside Sales Representative in Tucson, AZ
    Current Employee - Inside Sales Representative in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ADP full-time (More than a year)

    Pros

    It is difficult to think of anything, sometimes you can wear jeans

    Cons

    Pay is extremely low for the industry, commission is non existent

    Advice to Management

    Pay your employees a liveable wage


  3. Helpful (1)

    "Retirement Services District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retirement Services District Manager in Allentown, PA
    Former Employee - Retirement Services District Manager in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ADP full-time (Less than a year)

    Pros

    The office was clean and well kept, the laptops they provide for work are decent.

    Cons

    Fratty environment. Management is unhelpful. There are a lot of personal relationships in the office that are distracting. It's a telemarketing job. You have to follow a script to sell their services. The sales approach is unethical. The title of the position has nothing to do with the job. The overall atmosphere was distracting and hard to focus while prospecting clients.

    Advice to Management

    Show your new employees that you care about them all, don't single ones out and favorite the ones who brown nose. Come up with a more ethical pitch for your sales approach. Creating made up deadlines to push urgency is overrated and the clients see right through it. Overall try to be more creative and attentive to everyone thats part of the team and develop a more creative sales approach. Let go of the recycle employees who aren't succeeding approach and take the time to develop long term candidates.


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  5. "Major Accounts District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Accounts District Manager in Minneapolis, MN
    Current Employee - Major Accounts District Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ADP full-time

    Pros

    Competitive environment and can be fun atmosphere the division is ahead of plan. There are some great people within the organization.

    Cons

    Lack of support from managers. Sales people go after each others accounts constantly creating a very combative environment amongst the sales people and managers.

    Advice to Management

    Hire managers that want to invest in their team. Change the culture and focus on fixing the negative work environment. Work atmosphere should be energetic and fun not somber.


  6. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Doesn't Recommend
    No opinion of CEO

    I worked at ADP full-time (More than 3 years)

    Pros

    Great people want to do right things

    Cons

    Poor benefit. No work/life balance


  7. Helpful (2)

    "Pretty Miserable Place - Only take a job here if you are desperate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ADP full-time (Less than a year)

    Pros

    The hours are ok, and somewhat flexible. Have the ability to work from home.

    Cons

    You are not a name, you are a number. Most interactions begin with "what's your associate ID"
    Benefits are horrible:
    VERY expensive health insurance with sky high deductibles
    Insulting amounts of time off provided
    Life insurance, LTD, Dental, not competitive and VERY expensive
    The benefits are the worst I've ever seen

    The Chicago office is a complete dump. The office is filled with trash and garbage. The kitchen is filled with dirty dishes. The bathrooms are disgusting, and don't have hot water. I've never been in such a horrible place.

    Advice to Management

    Move into the 21st century.

    ADP Response

    Jan 23, 2017 – Project Specialist

    We appreciate your insights into the Chicago location and are escalating this review to our HR teams. Thanks for highlighting our flexible work arrangements.


  8. "Beware of the contract"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Findlay, OH
    Current Contractor - Anonymous Contractor in Findlay, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ADP as a contractor (More than a year)

    Pros

    ADP is a great company to work for, that is if you can get hired in.

    Cons

    They seem to abuse there contractors who are preforming the same work for minimal pay, and lets not forget no holiday or sick time off. Beware as well that you might find someone what is hired in after you may make 3 dollars are more an hour. Also if you are a contractor if you apply for another position within the company you application will be placed on hold and other less qualified candidates will be chosen over you.

    Advice to Management

    Update how you handle your contractors.


  9. Helpful (1)

    "HRBP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Denver, CO
    Former Employee - Human Resources in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ADP full-time

    Pros

    Benefits were good when I started but continually decreased over the years.

    Cons

    Management is a joke. Compensation is deplorable and the focus on internal HR is virtually non existent. Made several calls to the ethics line and it was never investigated. For a company selling HR services they certainly do not practice them. Company borders on explicit illegal activity.

    Advice to Management

    Clean up your act and practice what you sell.

    ADP Response

    Jan 23, 2017 – Project Specialist

    This is unsatisfactory and we have escalated your review to our HR team.


  10. Helpful (2)

    "Ugh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support in Owings Mills, MD
    Former Employee - Client Support in Owings Mills, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ADP full-time

    Pros

    Friendly staff, 80 hours vacation, 40 hours sick (vacation is earned, sick available on day one), cafeteria on top floor.

    Cons

    I hated this job so much! To be honest it was the worse I've ever had. The way they operate is so out-dated. Support Specialist have to use far too many systems to perform one task. The systems aren't even up-to-date. Most haven't had an update until at least the 90's (think DOS- codes, black and white screens).

    Compare the old systems with the type of questions people would call in a kit and I knew I wouldn't stay long. Hands down the dumbest job I've ever had. I left one day and never came back.

    Advice to Management

    Update your systems!


  11. Helpful (1)

    "Loyalty not two-way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ADP full-time (More than 10 years)

    Pros

    Average salary, some positions can be work-from-home

    Cons

    poor benefits, mandatory uncompensated overtime, poor work/life balance



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