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ADP Reviews

Updated January 21, 2018
5,736 reviews

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3.6
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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
2,697 Ratings

5,736 Employee Reviews

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Pros
Cons
  • Way too many meetings during the day that the evenings is the only time to actually do your work so no work/life balance (in 197 reviews)

  • Politics is way too high, There is no work life balance (in 65 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "2 Decades of happiness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Manager in Alpharetta, GA
    Current Employee - Communications Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 10 years)

    Pros

    The people, the people are the reason I enjoy waking up every morning and coming into the office. In my 20 years with the company, I have met hundreds of people. People of all kinds from many nations. People who are intelligent, warm, and exciting. I am encouraged on a constant basis to grow and learn. Whether it be tuition reimbursement, seminars, trainings, or workshops, ADP helps me to be a better me. ADP has taken me around the world and the United States. ADP recognizes my talents and embraces them and encourages me to improve them. ADP is family.

    Cons

    The only con is missing the people who retire or move on.

    Advice to Management

    Keep doing what you are doing.

    ADP Response

    Oct 5, 2017 – Project Specialist

    Thank you for your beautiful and insightful review of your time with ADP. We hope you continue to grow and learn in your career. #workhappy


  2. "Great place to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ADP full-time

    Pros

    ADP offers an amazing work-life balance. I can't recall the last time I took work home or stayed past 5:00pm. ADP also offers a variety of career paths that many companies simply don't offer. Lastly, ADP offers a competitive compensation if you're a top performer. Like any sales role, you're in control of your earning potential.

    Cons

    There's lack of investment in people. There are very few social outings and the Christmas party is terrible to say the least. Additionally, the office aesthetic is the polar opposite of a tech start-up. You will not find any brick walls, ping-pong tables or a stocked fridge of beer. ADP is an old fashioned sales organization that would rather motivate their employees through cash contests based sales performance. If money is not a motivator, then ADP might not be the right fit.

    Advice to Management

    Consider investing more in social outings or sprucing up the appearance of the office to attract millennials who care about these things.

  3. "Implementation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Norfolk, VA
    Current Employee - Implementation Specialist in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ADP full-time (More than a year)

    Pros

    Decent Benefits & Pay
    Focus on employee happiness

    Cons

    Training did not prepare me for the role


  4. "NOT an employer of choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant
    Current Employee - Business Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ADP full-time (More than 8 years)

    Pros

    My manager is great. Coworkers great. Job is fun. None of that is worth working here.

    Cons

    Our clients hate us bc our service sucks.

    Employee are not valued by the company seen in the low pay, stripping of rewards, lack of development, constant layoffs, constantly trying to save a buck.

    ADP continues to do well and the company continues to treat their employee like dog poop. You’d think an HCM company would get it right.

    Advice to Management

    Fire Carlos. Get a new board. Get new technology. Train your leaders. Become an employer of choice.


  5. "Payroll Specialist role, good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Chertsey, England (UK)
    Former Employee - Payroll Specialist in Chertsey, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ADP full-time (More than a year)

    Pros

    Good team spirit and opportunity to meet new people and make a lot of personal and professional connections

    Good entry level experience to payroll and client management

    Academy process helps introduce service oriented people to payroll and ADP as a wider company

    UK Managing Director very upbeat and keen to bring in workplace improvements, also pay day perks/ fun at work initiatives have improved over last 2 years

    Cons

    Academy process too long and doesnt focus enough on payroll processing or system scenario training

    Most of the Service Team Managers are too heads down worry about the client then hit the door at 5:30pm, too worried about clients complaining than actually listening and supporting PSs to deliver role, PS only really involved in descisions when something goes wrong or STM doesn’t understand the system or payroll (which is usual), PSs often left working long hours while STM does 9-5:30pm

    Inflexible with permanent working hours unwilling to compromise unless you have childcare agreements, flexible working request policy is only in place due to statutory requirements, but very rarely listened to, salary wouldn’t have convinced me to stay another year however working hours would have, and again “the client” was the cause of this.

    Due to these conditions PSs are increasingly unhappy and little chances to progress unless you move to implementation or sales, this means there is a high turn over of associates to which ADPs answer is churn out another academy on basic starting salary.

    Advice to Management

    Ask associates what they want and actually support them rather than say, “we dont offer that to clients” or “we are too busy and short of staff” value your middle-band experience PSs who have gained a good level of experience and in the long run would be more cost effective to keep rather than churn out another academy to replace them!

    Look after associates so they look after clients!

    Free up and allow senior PSs to do their role and manage them appropriately to do this!


  6. "Associate District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ADP full-time

    Pros

    A solid company with excellent training.

    Cons

    A party mentality with less-than-moral gatherings.


  7. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jnfvv in Toronto, ON (Canada)
    Former Employee - Jnfvv in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADP full-time (Less than a year)

    Pros

    good company to work with with less job tension

    Cons

    good pay and benefits and environment

  8. "District Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP full-time

    Pros

    Training is second to none

    Cons

    Too much red tape to form external partnerships.


  9. Helpful (2)

    "Business Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at ADP full-time (More than 3 years)

    Pros

    Amazing work life balance and flexibility.

    Cons

    Unclear communication from leaders as to the direction of the organization.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 3 years)

    Pros

    Great incentives. Very cool trips and compensated well.

    Cons

    Can get stuck in one position.


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