ADT Security Services Reviews in Edison, NJ | Glassdoor

ADT Security Services Edison Reviews

2 reviews

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Edison, NJ

3.7
StarStarStarStarStar
Recommend to a friend
Approve of CEO
ADT Security Services CEO Tim Whall
Tim Whall
0 Ratings

2 Employee Reviews

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Pros
  • Good benefits and definitely room for growth (in 127 reviews)

  • ADT offers very competitive wages to all employees along with great benefits (in 91 reviews)

Cons
  • Pace of operations leaves little time for work life balance (in 43 reviews)

  • Created more busy work that didnt help sales or sales reps (in 78 reviews)

More Pros and Cons

  1. "Great place to learn and earn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Sales Representative in Edison, NJ
    Current Employee - Residential Sales Representative in Edison, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ADT Security Services full-time (More than 3 years)

    Pros

    The benefits are decent
    Great incentives to sell
    Potential to earn 100k+
    Auto and phone allowance
    Expenses

    Cons

    Too many administrative and commission changes.
    Less qualified company appointments
    High stress

    Advice to Management

    If adt is going to survive as a value based service, then you need to take care of te reps, especially the top performers.


  2. Helpful (6)

    "Exciting at first but then a little disheartening later..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Homes Sales Representative in Edison, NJ
    Current Employee - Custom Homes Sales Representative in Edison, NJ

    I have been working at ADT Security Services full-time (Less than a year)

    Pros

    Freedom and flexibility.
    Work-life balance.
    Uncapped commission.
    Ability to negotiate.
    A lot of tenured salespeople indicating low turn-over ratio.
    Great earning potential.
    Gas/mileage reimbursement.
    Company pays for all work related events you attend.
    No GPS tracking devices on salespeople.
    You are given full responsibility of managing yourself.
    No micro-management.

    Friendly staff, all are happy to help and coach you along the way. Not required to be in the office daily.

    Cons

    No base salary. Learned shortly after becoming employed that some salespeople would be brought on with a base. Descending training bonus that is entirely too low and descends rapidly, doesn't match the time it actually takes for a salesperson to get up and running. Was told that you get more company leads than what is actually being given. In order to make the most out the job and receive more compensation you need to be in a position to self generate. Needs better more structured training. You learn as you go which is fine however, it creates a longer learning curve because you don't know what you don't know until you're faced with a situation. Wasn't fully trained on all software systems to fully be successful. When selling dealer accounts it could take months to receive commission. The internal appointments could stand to be better qualified. A lot of appointments are tasked incorrectly and gives salesperson the wrong perception of the direction the sell could go. Also, thing could against you that you do not have control over such as if a customer cancels appointment before ever meeting with you.

    Advice to Management

    More structured training to set salespeople up for success. Provide a base salary to all sales employees.


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