AEGON Direct Marketing Services Reviews | Glassdoor

AEGON Direct Marketing Services Reviews

12 reviews

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2.8
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Marilyn Carp
4 Ratings

12 Employee Reviews

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  1. "Account Development Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Development Director in Plano, TX
    Former Employee - Account Development Director in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AEGON Direct Marketing Services (More than 3 years)

    Pros

    Great people to work with.

    Cons

    Company is now in run-off

    Advice to Management

    Keep up with the great staff motivation


  2. "No promoting from within the company...waste of time to stay more than 2 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Analyst in Exton, PA
    Current Employee - Senior Marketing Analyst in Exton, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AEGON Direct Marketing Services full-time (More than 8 years)

    Pros

    Salary, nice office space, most employees are friendly

    Cons

    No chance of getting promoted from within, no diversity in upper roles only at minimum wage level


  3. "Nice managers, stressful work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Baltimore, MD
    Former Employee - Marketing Specialist in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AEGON Direct Marketing Services full-time (More than a year)

    Pros

    My supervisor was easy to talk to and very supportive. Going to her was helpful and and she was willing to allow me to have some type of creative control over processes.

    Cons

    The work environment is EXTREMELY STRESSFUL. Aegon partners with large corporations or "business partners" and these corporations allow Aegon to market their life insurance products to their companies. Sadly, this leaves Aegon at the mercy of the corporations. There was never enough time to complete marketing campaigns. We were always behind and rushing and there isn't a good work life balance. It also makes it difficult because the Plano,TX office is favored over the Baltimore office. Plano receives higher salaries and their needs are typically taken into consideration over Baltimore's. It also makes it difficult sometimes when your supervisor or part of your team works in Plano and you work in the Baltimore office, making many Baltimore workers feel as though they are left out and not properly informed. Also, they do not have any training programs. Most companies train their new hires, but Aegon does not do this so you must "learn as you go," making it frustrating and difficult when various workers are unsure of how to properly execute processes. Also, there are a number of computer systems that one must learn on somewhat on their own.

    Advice to Management

    Work on providing better work life balance and having proper training programs so workers can be prepared to properly do their jobs.


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  5. "My experience at AEGON was interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Baltimore, MD
    Former Employee - Marketing Specialist in Baltimore, MD
    No opinion of CEO

    Pros

    My supervisor was easy to talk to and encouraging. The company offers good benefits and the offices offer a few perks. The office in Plano, Texas has free parking while the Baltimore office has free lunch for all employees.

    Cons

    The company puts puts an extremely heavy workload on each individual. It is required that the people produce and create marketing campaigns in a short turn around time. Being that the company markets thier products to the customers of other large companies, AEGON is at the mercy of the other companies, or "business partners" and its all about pleasing them, so the business can stay afloat.


  6. Helpful (1)

    "ADMS is now Transamerica Life & Protection"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Budget Manager in Plano, TX
    Current Employee - Budget Manager in Plano, TX
    No opinion of CEO

    Pros

    Work/Life Balance - "summer hours" and "winter hours" instituted by many departments in organization (1/2 day off Fridays); casual Fridays (and Thursdays during some months); onsite cafeteria; onsite drycleaners; family friendly

    Cons

    Recent reorganizations have led to many people changing roles and/or layoffs with more change expected as the transition to a new identity continues (now becoming Transamerica Life & Protection).

    Advice to Management

    N/A


  7. Helpful (1)

    "Good company that needed fresh executive leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Plano, TX
    Former Employee - Manager in Plano, TX
    Recommends
    Disapproves of CEO

    Pros

    Good Benefits, Realistic Goal Oriented Bonus Plans, Pension, good 401k match, on site cafeteria, beautiful building, some really good people work there, community feel to the company, company events, big United Way supporter.

    Cons

    Executive Mgmt Growth Vision has not been working since the company was aquired in 2001, yet no management changes, infighting between the three office locations (turf wars), typical big company workforce...some super workers, some lazy workers, most fall between the two extremes though, "Broad Banded" pay structure discourages promotions, There was a recognition program in place, but it was largely ignored, typical internal politics, no covered parking, many layoffs since 2001 takeover (over 50% of the company). Many who were left behind are overworked (they absorbed the workload of the laid off workers)

    Advice to Management

    Shake up the ranks at the highest levels, they need some new leaders with a new vision.


  8. Helpful (2)

    "All is just normal at ADMS"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Plano, TX
    Current Employee - Senior Software Developer in Plano, TX
    No opinion of CEO

    Pros

    ADMS has a lot of good people working for it. There are a lot of "normal" people that work here and they seem to understand the lives and normalcy that everyone craves. The benefits of working for Aegon seem to be the benefit packages. Furthermore, the work isn't terribly difficult. The good side of it seems to be the stability. People seem to stay at this place forever. It is not uncommon to find workers and teams that have been around for ten or more years. That is just simply amazing. This company is very respectful, and there seems to be a big push to go out of their way to make life comfortable.

    Cons

    The biggest downside of working for ADMS is simply the lack of growth at the company. There are almost no opportunities to speak of for upward momentum. With people staying in departments and positions for such a longer period of time, it provides a very difficult environment for growth. This is becoming especially true as companies try to run larger, yet leaner. There are many things that this company can do to accomplish a better work flow, but unfortunately, that does not help with growth. In fact, it may actually be counter intuitive as efficiency in work flow reduces the need for a larger head-count.

    Advice to Management

    The company can find growth in new areas, but local-level growth will be harder to come-by. If anything, the only thing that the horizontal growth currently being experienced at the company only invites job security. However, with no radical changes to operations, there are no opportunities to move up the corporate ladder. It would seem, though, that the type of people that work at the company seem to relish in that. These are the types of people that prefer not to take risks, and that is perfectly fine. I find myself growing more and more content with where I am at, which probably makes me fall back to the herd, but it's apparent that this company doesn't have much in the way of entrepreneurial spirit. It feels much more like we're just covering our bases with no real investment. Don't get me wrong, there are a few people in the ranks that are spirited, and most people that work here are great Americans and great people, but this company does not promote a culture of ingenuity and innovation.


  9. Helpful (1)

    "AEGON, a great company to work for, on opposite day."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CS in Plano, TX
    Former Employee - CS in Plano, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    AEGON gives those people who have little to no experience an opportunity to get into the insurance industry, decent bonus structure if you are put into a preferred queue.

    Cons

    AEGON gives those people who have little to no experience an opportunity to get into the insurance industry, meaning that once they have you they try to get you into a personal services/ no compete agreement as soon as you receive your insurance license, which over the course of those two years will cripple your income possibilities. They never give requested time off, so if you need to do anything you have to request it very very early, and even if it is granted they will expect you to come in and make up the time missed as opposed to actually counting it towards your alotted time off, much easier to call in sick. The product is not the best by any means, lord knows i pity you if you are hired for membership calls, as from what i was led to believe they are very close to a bait and switch scheme, but that is a story for another day. Unless you NEED the income, run far, far away.

    Advice to Management

    Get rid of several of the cold calling enrollments, or at least some of the companies that handle them. Let your employees have a bit more freedom to deal with the stress of the job. Hire better middle management. When you treat both the employees and customers with such little respect it reflects badly on you, your product, and your mission.


  10. "Bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AEGON Direct Marketing Services full-time

    Pros

    Good people. Good work from home policy

    Cons

    Management does not understand the work. They think short walls make for more cohesive units and better team work. They don't understand that the noise and visual distractions actually make work harder.

    Advice to Management

    Don't just take surveys and then do nothing but give them lip service. Actually understand what it is your people do. Realize that some of your middle management doesn't know what they are doing and that they are throwing good people under the bus in order to preserve their precious "fiefdoms" and protect their chosen ones.


  11. "Great work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Recommends
    Negative Outlook

    I worked at AEGON Direct Marketing Services full-time (More than a year)

    Pros

    When I compare it to my previous workplaces, this was the best, and it was the best decision in my life. Managers were helpful, made sure you could be productive and that the quality of your work was good. (This sounds obvious, but in previous working places, they didn't care about what obstacles you had -unhelpful colleagues, phone calls being diverted to you, extra tasks entrusted to you, colleagues that didn't care about the quality of their work so they could smash targets.-)

    Cons

    Unfortunately, the Berks office was going to close in 2016. So, there was understandably no interest in offering you further training. If the office wasn't going to close, I'd have loved to stay there forever.

    Advice to Management

    The management was excellent and I have no valuable advice to give them. Anyone who works for them in the future will be very fortunate.


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