AIG Reviews in Boston, MA | Glassdoor

AIG Boston Reviews

Updated April 7, 2017
21 reviews

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Boston, MA Area

3.0
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AIG President & Chief Executive Officer Brian Duperreault
Brian Duperreault
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21 Employee Reviews

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Pros
Cons
  • work life balance needs to be there (in 55 reviews)

  • Substantial changes over past few years in senior management have been detrimental for employees in general (in 75 reviews)

More Pros and Cons

  1. Helpful (1)

    "AIG Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in Boston, MA
    Current Employee - Claims Examiner in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    The people who work there are great. They have a.generous vacation package.. There are opportunities to work at home if one desires. Varied type of claims. Opportunties to travel if one desires

    Cons

    There is no administrative staff who used to be a huge help. Doing administrative tasks takes away time from one's everyday claim responsibilities.

    Advice to Management

    I have no advice to management. They do what they have to do based on directives from the New York office. .


  2. Helpful (6)

    "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Underwriter in Boston, MA
    Current Employee - Commercial Underwriter in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 3 years)

    Pros

    Work-life balance, flexibility, location, nice co-workers

    Cons

    Everything is data/analytic driven rather than letting us underwrite a risk, there is no senior management with an underwriting background, everyone is leaving due to new CoE process in India and account rating strategy, upper management is detached and has no idea or pretend not to know how miserable everyone is. Morale is terrible and they can't get anyone of quality to fill open positions because everyone in the industry knows that AIG is a mess.

    Advice to Management

    Hire a CEO with an underwriting background, give raises!!


  3. Helpful (1)

    "Overall Loved Experience with AIG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Boston, MA
    Former Employee - Finance Manager in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    - Awesome people. I can't stress that the majority of people in the company are fantastic. Everyone that I worked with is down to earth, hard working, and always willing to help you out
    - Amazing PTO system and flexibility at the company
    - Ability to move around the company/get exposure to different departments if you want that option. Large international company has it's perks if you want to be relocated or try a new city

    Cons

    - Company software/technology is horribly outdated. Nothing ever ties out and you spend the majority of your day reconciling numbers to try and get a sense of what's going on.
    - Sleepy atmosphere at times
    - Carl Ichan letter to AIG significantly lowered the company's morale. Lay offs, restructuring, and expense saving measures had everyone on their toes.

    Advice to Management

    Invest in technology/software in the company. Some steps are certainly being made but the majority of departments are still left frustrated using outdated software and equipment.


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  5. Helpful (6)

    "Heading wrong direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Technician/Assistant in Boston, MA
    Former Employee - Underwriting Technician/Assistant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    Good benefit package, flexible work hours. Good co-workers.

    Cons

    Changing directions rapidly, even the direct managers have no clues. Bad management. Used to be a very good company but went downhill after Peter Hancock took over.

    Advice to Management

    Keep changing directions too fast and too often; the employees are not trained properly and not ready. Even managers admit they have no clue what is going on.


  6. "supportive management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Boston, MA
    Current Employee - Senior Analyst in Boston, MA
    Recommends
    Positive Outlook

    I have been working at AIG full-time (More than a year)

    Pros

    I work in the Boston office and I can't say enough good things about the people I work with and the people I work for. Management could not be more supportive when it comes to work/life balance. A lot of companies spew hot air knowing this is a hot button item but these guys walk the walk. We are permitted to work from home as many days as we would like which is a pleasure. The offices are bright and easy to get to via public transportation. No micromanagement. Managers treat team members as the adults we are- no one breathing down your back. Do your work and you'll be left alone. Don't do the work and pay the consequences. A pleasure to work here. Also they encourage transfers within the company.

    Cons

    No raises- but its balanced by nice bonuses. The claims system is cumbersome. Health benefits are changing come Jan 1 but thats more a (failed) Obamacare issue than a company issue.

    Advice to Management

    keep doing what you're doing!!

    AIG Response

    Aug 25, 2016 – Digital Strategist and Producer

    Thank you for your feedback; we're happy to hear you enjoyed your co-workers and our benefits. We continually strive to provide the best work environment possible for all AIG employees.


  7. Helpful (1)

    "Opportunity, but tough road"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Never boring. Never relaxing. Conflict between operations and corporate make for a rocky sea. Never really clear who is driving the bus. But for those that can make decisions and operate with little guidance, a real opportunity to see how good you are.

    Cons

    Lack of certainty and clarity on direction.

    Advice to Management

    Pick a plan, and stick with it beyond the current quarter. Maybe plan out all the way to, say, half a year.


  8. "The staff is like a family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Operations Analyst in Roslindale, MA
    Former Employee - Claims Operations Analyst in Roslindale, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AIG (More than 3 years)

    Pros

    Co-workers are an extended family. A diverse group of courteous, good-natured employees.
    Did not experience the cattiness that can exist.

    Cons

    Difficult to move between departments - in other words don't accept any position just to get your foot in the door

    Advice to Management

    Reconsider hiring individuals from other departments over hiring outside candidates


  9. Helpful (5)

    "Restructuring currently"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    Great team to work with. Can be a great place to start a successful career. Have enjoyed the majority of my time.

    Cons

    The current restructuring is incredibly drawn out and reflects poorly on management. It appears that the direction is not clear and nearly everyone is on edge.

    Advice to Management

    Many benefits were reduced to be more "competitive" with the current job environment. It is OK to have better than average benefits. It makes people feel like they are working for a good company even if their salary isn't competitive in the current job environment.


  10. "Sr. Business Analyst"

    Star Star Star Star Star
    • Comp & Benefits
    Current Employee - Senior Business Analyst in Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AIG full-time

    Pros

    AIG has excellent benefits and reward their employees fairly

    Cons

    there is not ample opportunity for advancement


  11. Helpful (1)

    "Senior Risk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Risk Analyst in Brookline, MA
    Current Employee - Senior Risk Analyst in Brookline, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AIG (More than a year)

    Pros

    Talented people, abundant employee resources and diverse culture. AIG is a good place to be for the beginning of one's career.

    Cons

    The company has lots of bureaucracy and politics. I do not recommend it for one's advancement to management level.


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