AIG Reviews | Glassdoor

AIG Reviews

Updated April 24, 2017
1,346 reviews

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Current Employees

3.0
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AIG President and Chief Executive Officer Peter Hancock
Peter Hancock
394 Ratings

1,346 Employee Reviews

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Pros
Cons
  • work life balance needs to be there (in 54 reviews)

  • Substantial changes over past few years in senior management have been detrimental for employees in general (in 74 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Endless opportunities if you're up for a challenge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    The one reason I decided to work at AIG were the endless opportunities. I keep my eyes open and ears perked for projects that I could get involved in or I come up with new ideas that create buzz. I work on a great team that values diversity and agility in opinion and creativity. Each day is an adventure .... in a good way. I would recommend AIG as an employer to consider.

    Cons

    As in any large corporation, 'process' always gets in the way. Process has slowed my role down more often than not. Patience and collaboration is necessary for this to work well.

    AIG Response

    Nov 30, 2016 – Digital Strategist and Producer

    We always appreciate feedback from employees. Thank you and feel free to let us know more about how we can continue to improve.


  2. "Data Quality Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at AIG full-time (More than 3 years)

    Pros

    It was good management and opportunity to learn

    Cons

    no stability, management is changing


  3. "Great People, Lacks Stability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Specialist in Olathe, KS
    Current Employee - Recovery Specialist in Olathe, KS
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    Great people, "can do" culture, relaxed work environment

    Cons

    Lay-offs can happen quickly, without warning

    Advice to Management

    Don't micro manage, listen to employees, & don't cut benefits.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Claims Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in New York, NY
    Current Employee - Claims Analyst in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time (Less than a year)

    Pros

    The experience is great, the benefits (401k, healthcare, vacation, etc.) are generous, and the work environment is friendly and inviting. The opportunity to begin working from home several days a week (up to 3) after a year in the position is also a plus. Work-life balance is good.

    Cons

    The salary leaves a bit to be desired, and promotions/raises are not regular.

    Advice to Management

    Regular raises would be nice, even if maintaining the structure for promotions stays the same.


  6. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 5 years)

    Pros

    -Benefits are great
    -Great culture
    -Yearly performance bonus

    Cons

    They do not offer performance raises or cost of living raises.

    Advice to Management

    Perfect job if they offered raises.


  7. "Good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premium Auditor in San Francisco, CA
    Current Employee - Premium Auditor in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    You start with 24 days of PTO a year, good 401k and benefits, this company takes care of their employees.

    Cons

    Somewhat bureaucratic, old school, there are people who have been with the company for their entire life. Huge company, long corporate ladder

    Advice to Management

    Stay up to date, be innovative


  8. "Know what you're getting into"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in New York, NY
    Current Employee - Human Resources in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    Global scope of projects and numerous lines of business provide great variety and experience. Many areas are very generous with flex to WFH.

    Cons

    Business is in a great deal of transformation as is leadership and structure. Even newly created roles and hires could be at risk as the evolution changes direction. Results are not at plan.

    Advice to Management

    Continue to keep your associates aware of what's happening as well as the WHY. Get to know your internal talent and their capability before eliminating people who can do other roles and already know the business and culture.


  9. Helpful (1)

    "Its a great company to work for.. the corworkers tho.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jeffersonville, IN
    Current Employee - Customer Service Representative in Jeffersonville, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    AIG is a great company to work.
    You have benefit's from the start.. you have 24 days for PTO.. you make decent amount of pay.. and the call volume is not that high.

    Cons

    The co-workers can be condescending and some think they are better then you. It can become a hostile work environment.

    Advice to Management

    Do not let the people who are making the lower levels feel in-adequate get away with that. The employees need to pay up for that and should not get away with making the workplace a hostile environment.


  10. Helpful (5)

    "Used to be a great place for underwriters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Jersey City, NJ
    Current Employee - Vice President in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    People (not the high level management)
    Opportunities: in times of crisis, many opportunities come out, not in terms of salary but in terms of responsibilities, as much as you want

    Cons

    Underwriting hasn't been lately as valued as it used to be and now high level management imposes wrong underwriting strategies that are hurting the portfolios

    Advice to Management

    Listen more, stop imposing wrong strategies


  11. Helpful (1)

    "Process callbacks, process requests, escalated calls, fix financial transactions, assist agents."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Brentwood, TN
    Current Employee - Csr1 in Brentwood, TN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    Great hours, flexible, understanding, and there are advancement opportunities available. I love my job, I just wish we were paid more.

    Cons

    The pay is low for the work expected without annual raises. They don't give merit raises or cost of living raises, and the bonuses are contingent on company performance not your own.

    Advice to Management

    Give raises annually based on merit or at least cost of living


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