AIG Reviews | Glassdoor

AIG Reviews

Updated November 18, 2017
416 reviews

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AIG President & Chief Executive Officer Brian Duperreault
Brian Duperreault
17 Ratings

416 Employee Reviews

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  1. Helpful (2)

    "Sr. Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Analyst in New York, NY
    Current Employee - Senior Actuarial Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AIG full-time (More than 5 years)

    Pros

    Ok pay. Good benefits. Smart people to work with. Learning rate depends on managers. Some exam and study support but not good at all.

    Cons

    The company culture is competing. Oftentimes team does not have a well defined rolls. They call it “deal with ambiguity “. The work is project based and you are been put from fire to fire. Cooperation is minimum as these competing culture. Also you encounter people just want to make a living a lot. Exam study support depends and usually end up getting minimum. A sign that managers do not care people.

    Advice to Management

    Focus on the people and their goals. Focus on company and its goals. Things won’t work if they are not the same.


  2. Helpful (3)

    "Don't Work Here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcing Manager
    Current Employee - Sourcing Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time

    Pros

    Lots of vacation and PTO.

    Cons

    Do not Work in GS&PS. They have Commodity Leads and Directors that ignore all the issues that affect those in Sourcing Mgr. positions and below. They are tone deaf when it comes to understanding how complex it is to just do our jobs. Also, they lay people off constantly. Don't waste your time here.

    Advice to Management

    IF you are going to lay off a department the Director needs to be the one that tells the department. Stop ignoring the communication issues that have never been fixed.

  3. Helpful (2)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Remote, OR
    Former Employee - Anonymous Employee in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    No work and life balance at all. Lots of turnover

    Cons

    Nice manager who work hard

    Advice to Management

    Better alignment with senior management and consideration to life and work balance. Not healthy or productive for staff to work 10+ hours and days a week


  4. Helpful (2)

    "Senior Investment Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at AIG full-time (More than 5 years)

    Pros

    Solid Benefits with great Medical Coverage.

    Cons

    Too many layoffs over multiple years.

    Advice to Management

    Care about employees


  5. Helpful (2)

    "Good Benefits, Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 3 years)

    Pros

    Great benefits, including 8 weeks paid paternity leave and depending on your level a minimum of 24 PTO days. Flexible schedule and some ability to work from home, depending on your department / group.

    Cons

    As with all companies, looking to outsource to a third party and / or moving international for cost savings. Management doesn't recognize the actual people that do the work verus trying to maintain their quota. The culture can vary depending on which department / group you are in.

    Advice to Management

    Executive management should take a look as to what they are saying is cost savings, as in the long run, not much will be saved. People have been there for awhile which add very little value but are compensated very well.


  6. Helpful (3)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    Beats unemployment. Used to be a great company filled with honorable hardworking people. Hard work was valued and rewarded. Many unique challenges.

    Cons

    Ever changing direction. Definite push to remove older, more experienced employees. Experience and hard work are not valued. Nepotism rampant.


  7. Helpful (2)

    "Vice President Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Finance in Berkeley Heights, NJ
    Former Employee - Vice President Finance in Berkeley Heights, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    Many nice employees who want make the changes needed for the company to be successful.

    Cons

    No leadership
    No clear direction
    No vision for the future
    Will not accept current state of company

    Advice to Management

    Get rid of all old employees, listen to new talent and accept change! Start being accountable!

  8. Helpful (2)

    "Not Too Big To Fail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AIG full-time

    Pros

    Opportunities to e-work. Opportunities for flexible work schedules for some positions. Employee Resource Groups for networking among minority groups and their allies.

    Cons

    The company is very compartmentalized and poorly managed. The focus remains, through several leadership changes, on pet projects (many of which fail) engineered for executive leadership self-promotion and catering to short term financial goals of activist investors. The company does not adequately focus on customer needs and attraction and retention of top talent available in the industry or those with transferrable skill sets. It would rather pay low salaries for a workforce that is largely sub-par. It seems to elude division leaders that the candidates willing to accept a compensation package at the very low end of the range offered in the industry are likely candidates that are poor performers at their current or previous employer. The company also promotes (pet projects again) to customers proclaimed industry advantages/tools, such as data analytics and client centric analytics that simply do not perform as promoted. It is quite possible that executive leadership is unaware of this as there is a pervasive culture of division/region leaders only reporting positive information to executive leadership whether or not it is completely true. Other contributing factors are that the science team that develops the formulas pulls raw data entered by the largely sub-par workforce previously mentioned so the end result is junk-in junk-out; and an entrenched resistance to staffing model changes necessary to deliver what is being promoted. The company's technology is antiquated, redundant, incompatible and unreliable. After failed CEO Peter Hancock's selling spree to appease Carl Icahn with capital returns to stockholders through stock buy backs, the company has largely gone from a global conglomerate to a less global (pulled out of many regions) insurance company. One must consider whether an insurance company that can't get the insurance basics - underwriting and reserving -right can survive for very long with the significant costs of an ever revolving door of executive leaders (seven CEOs since 2005) with enormous severance and signing packages - they make millions on the way in and millions on the way out - and little to no investment in talent and technology. Of note, Peter Hancock recruited to AIG in 2010 as an insurance novice and was the next year assigned to run property-casualty, the company's biggest business. (An unfortunate blemish on Bob Benmosche's otherwise stellar legacy.) Hancock became CEO in 2014. He resigned after posting four losses in six quarters.

    Advice to Management

    Invest in top talent and technology. Weed out the "good news" people who perpetuate failed or failing projects. Poorly developed, meaningless analytics are a death trap when used to replace informed and experienced decision makers.


  9. Helpful (3)

    "Agent/Insurance Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Knoxville, TN
    Former Employee - Insurance Sales Agent in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than a year)

    Pros

    NONE that I can think of!

    Cons

    You work hard for them and write them lots of business to only be Laid-Off/Let Go via a Mandatory Conference Call. which included all agents, managers, directors, and other higher ups all across the entire United States; most of which had worked for them 20-30 years. They cut all our access to our clients and had Security Guards come in to take our Laptops and files while we were on the conference call. They did not inform their clients that they no longer had an agent or give them any information on how to reach the company if they needed to. Such as file a Death Claim, etc. Very poor and unprofessional way to treat clients and employees. I WOULD NEVER RECOMMEND WORKING FOR THIS COMPANY or purchasing any of their products.

    Advice to Management

    Take care of your employees and you won't need to hire so many new ones.


  10. Helpful (3)

    "Long-Term Experience finance professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at AIG full-time

    Pros

    There are some good people left

    Cons

    Nepotism is rampant. If you have significant experience and do not fall within a specific demographic, you have a target on your back. Experience and credentials are secondary.


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